Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly
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I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... See more
As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car. I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house f... See more
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Rouse Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia
- (02) 8048 3868
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Had my car serviced there it was the…
Had my car serviced there it was the first time I had used them and I was very happy .They were easy to talk .So I will be using them again . Found I needed a new battery and a wheel alignment but no pressure to do it , so that was good so am booking in for them to be downbeat.Happy customer .
Extra Helpful
The team at MyCar Rouse hill are fantastic, they went above and beyond to solve an issue with my car quickly as it was about to be sold. Giving it an extra clean so it would present well.
Great customer service
Grant and the team at mycar Rouse Hill were great. They were so helpful and went above and beyond to help me. Grant kept me informed with what was happening along the way and gave me quotes as to how much everything would cost. I would 100% visit mycar Rouse Hill again!
Excellent service
Excellent service! From start to finish, the team was professional, efficient, and friendly. They took the time to explain everything clearly and made sure my car was in top condition before handing it back.
They were helpful and understanding
They were helpful and understanding, I was unable to pick my car up before they closed for the day and was reassured that they could lock my car up in the garage and I could pick it up the next day.
Trustworthy people
All went smoothly and the people I talked to were confident which made me trust them
Wont be back
Took my car for rego check and logbook intermediate service. Dropped at 9am and received a call at 10am to pick up as they were finished. Apparently in 1hour they were able to do a rego check which passed plus service AND managed to diagnose that there was $1176 worth of repairs. $148 for labour…total of $340 for under an hours work. Geeez they saw me coming. The worst was they said they would try to get it back to me by 2pm for school pick up expecting it to be all day so was on a bus on my way home when I had to turn around and on another bus.
Service was good and fast.
Recommended for all your auto needs
I had a motorcycle safety inspection & it was performed in realtime with thorough attention to detail.
Would definitely come here again
Best service
I received the best service from Grant for an electrical fault. The issue was expertly completed within 10 minutes. The manager, Tony, can be proud of his friendly, well-managed store.
prompt and professional service
the booking process was smooth
the booking process was smooth, the puncture repair was done quickly however I was asked to pay for the repair despite your website stating the repair was covered by your lifetime guarantee. After some discussion the store manager refunded the charge. Clearly the store staff were following instructions but your corporate website takes precendance. After buying lots of tyres from mycar this was a less than enjoyable experience. the store staff were polite at all times.
Service completed on time
Very well done and very professional.
Very well done and very professional.
Delightful experience at Rouse Hill Mycar center.
Professional Staff, excellent work!!
Professional Staff - great communication; quick to solve the issue with my car. They could see how upset I was and did everything to reassure me that my car would be ready later in the day, despite not having any booking and just rocking up to them in tears!
Thanks so much!!!
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff. Explained in detail, the additional service is recommended on the car without any sales push. The car was ready on time and drove well after the service.
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