mycar Tyre & Auto - Rouse Hill Reviews 

231
TrustScore 4.5 out of 5

4.6

Resolution Place 4, 2155 Rouse Hill, New South Wales, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly

Rated 5 out of 5 stars

I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... See more

Rated 5 out of 5 stars

As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car. I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house f... See more

Rated 5 out of 5 stars

Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Rouse Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia

  • (02) 8048 3868

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(231)

32,194 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had my car serviced there it was the…

Had my car serviced there it was the first time I had used them and I was very happy .They were easy to talk .So I will be using them again . Found I needed a new battery and a wheel alignment but no pressure to do it , so that was good so am booking in for them to be downbeat.Happy customer .

October 11, 2025
Rated 5 out of 5 stars

Extra Helpful

The team at MyCar Rouse hill are fantastic, they went above and beyond to solve an issue with my car quickly as it was about to be sold. Giving it an extra clean so it would present well.

October 9, 2025
Rated 5 out of 5 stars

Great customer service

Grant and the team at mycar Rouse Hill were great. They were so helpful and went above and beyond to help me. Grant kept me informed with what was happening along the way and gave me quotes as to how much everything would cost. I would 100% visit mycar Rouse Hill again!

September 30, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service! From start to finish, the team was professional, efficient, and friendly. They took the time to explain everything clearly and made sure my car was in top condition before handing it back.

September 26, 2025
Rated 5 out of 5 stars

They were helpful and understanding

They were helpful and understanding, I was unable to pick my car up before they closed for the day and was reassured that they could lock my car up in the garage and I could pick it up the next day.

September 23, 2025
Rated 2 out of 5 stars

Wont be back

Took my car for rego check and logbook intermediate service. Dropped at 9am and received a call at 10am to pick up as they were finished. Apparently in 1hour they were able to do a rego check which passed plus service AND managed to diagnose that there was $1176 worth of repairs. $148 for labour…total of $340 for under an hours work. Geeez they saw me coming. The worst was they said they would try to get it back to me by 2pm for school pick up expecting it to be all day so was on a bus on my way home when I had to turn around and on another bus.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best service

I received the best service from Grant for an electrical fault. The issue was expertly completed within 10 minutes. The manager, Tony, can be proud of his friendly, well-managed store.

September 4, 2025
Unprompted review
Rated 4 out of 5 stars

the booking process was smooth

the booking process was smooth, the puncture repair was done quickly however I was asked to pay for the repair despite your website stating the repair was covered by your lifetime guarantee. After some discussion the store manager refunded the charge. Clearly the store staff were following instructions but your corporate website takes precendance. After buying lots of tyres from mycar this was a less than enjoyable experience. the store staff were polite at all times.

August 8, 2025
Rated 5 out of 5 stars

Professional Staff, excellent work!!

Professional Staff - great communication; quick to solve the issue with my car. They could see how upset I was and did everything to reassure me that my car would be ready later in the day, despite not having any booking and just rocking up to them in tears!

Thanks so much!!!

July 22, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look