Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly
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I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... See more
As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car. I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house f... See more
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Rouse Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia
- (02) 8048 3868
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Grant & Josh went out of there way!!
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working through his lunch break to ensure the job got finished on Friday .. another reason I’ll keep using MyCar. Many thanks boys!!
Fantastic car service
Fantastic car service - always ready to answer questions & solve even the minor issues. Grant is a legend.
Going out of their way.....
Recently I had an issue with an engine warning light appearing on my 2024 Tucson. The local dealership where I purchased the vehical were unable to assist on the day I called and said I would need to make a service booking. I called Mycar at Rouse hill and explained the situation and were willing to have a look at it when I was able to get there as was at the time the other side of Sydney. Suffice to say I am extremely grateful to the team as they were able to do a quick diagnostic and inform me of the issue. It was suggested I return to the dealership to have it looked at as it may very well be a warranty job.
In addition, I had it booked in to have my front brakes replaced before the above issue had occurred. Again I was extremely grateful they were able to push back the work keeping the parts they had ordered until I had the car back from the dealership. Subsequently my brakes were able to be repaired that day after I collected my care from the dealership.
I am impressed with their willingness to assist and seemingly to go out of their way to find a solution to your issue.
Team were very helpful to resolve a…
Team were very helpful to resolve a punctured tyre given how busy they were.
Winners!
After being highly disappointed by the Nth Kellyville centre, I hoped to have the experience change at Rouse Hill - what an enormous difference! Welcoming Customer Service at the front desk, a manager who knew exactly what to do - and knew exactly what the other mob had done wrong. Corrected a problem that I had endured for 2 years as the other mob could never find the source of the noise. Gave me price warning up front and got the job completed within the timeframe guidance - they just won a new ongoing customer.
The car was checked thoroughly
The car was checked thoroughly. Called n explained the issues and the cost. Very well managed by the team. Happy customer
Booking was easy
Booking was easy, staff were friendly and the report on the work done was clear and comprehensive. Thank you
Tyre Service
Highly satisfied by the services from Rouse Hill workshop. I do recommend others to get the expert opinion from the experts in this workshop.
Long time myCar, First time myCar Rouse Hill
I have been using myCar for many years. First time using the recently opened Rouse Hill store. First impression ... 5 stars!
Grant L (Store Manager) and Team did a great job in fixing my car's issues. Great communication. I did not feel rushed. All my questions were answered plus with genuine advice.
So, to Team myCar Rouse Hill ... keep up the great work !!!
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Excessive Advise of Works
I took my car to My Car for a service, and they quoted me $5.5K for repairs, claiming an alarming amount of work was required to fix my car. However, after getting a second opinion from an independent mechanic, I was told only about $1.1K worth of work was actually needed. It seems like My Car was recommending unnecessary repairs to inflate the bill. I’ve been keeping up with regular servicing, so this was a real shock. I’m very disappointed and no longer trust their recommendations. Definitely get a second opinion before agreeing to any work here.

Reply from mycar Tyre & Auto - Rouse Hill
Great Customer Service
Grant and the team are great.
Excellent customer service and communication. Clearly explain work required.
An emergency flat tyre
An emergency flat tyre. My Car Tyre & Auto Rouse Hill were opened till 5.30 on a Friday when most tyre retailers would not be opened. So I could drop off the damaged tyre the day it was damaged. Got all 4 tyres replaced by the following Tuesday for a great price and the work done in a timely manner. Drove my car today and it ran beautifully, so very happy
I feel happy your guys fixed my car
I feel happy your guys fixed my car, including those Tyres adjustments. I will come again when we have service due time.
Greeted at the front desk with warmth…
Greeted at the front desk with warmth and kindness
Not much more to say this time as I was there for a pink slip.
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