Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly
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I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... See more
As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car. I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house f... See more
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Rouse Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia
- (02) 8048 3868
4.6
Excellent
231 reviews
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Great Customer Service & Workmanship
I got the brake pads changed for my car recently, Grant was helpful in answering all the queries and although I left the car a bit late in the morning, he made sure that work is completed and kept the car ready by evening.
I am happy with the customer service provided and work done by Grant & team. I will continue with My Car - Rouse Hill team for ongoing car service as well.
Thanks Grant & Team.
March 27, 2025
Helpfull and friendly.
April 1, 2025
Trust and service still available.
When you are looking for a mechanic to service your car trust comes before service and cost. I have trusted Grant and his team at Rouse Hill for several years now, initially at the NRMA's MotorServe and now since it has been taken over by MyCar (owned by Continental Tyres). If you were a customer of MotorServe you can rest assured that the service remains and Grant and his team are still there providing excellent service and value for money. They only downside is that the NRMA membership discount is no longer available.
March 21, 2025
Grant and the team are always efficient…
Grant and the team are always efficient and trustworthy.
I have been seeing them with my vehicles for years and highly recommend the team.
March 27, 2025
Excellent Service
Very good experience was happy with the outcome and would recommend them
March 26, 2025
My Car Rouse Hill
I chose this service centre due to the outstanding reviews and was astonished to find how accurate they were. Along with an excellent customer interactions, I was provided a comprehensive and affordable general service. The car has never driven this smoothly before. Thank you to the MyCar Rouse Hill team, with special thanks to Grant!
March 25, 2025
Professional and trustworthy
The staff were amazing and always helpful. Toni always ready with options for car delivery and pick if my work times didn't suit. Grant has been looking after my cars for a while now and he's always been super professional and trustworthy
March 17, 2025
May use AI-assist with repliesRead more
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Charging for something not needed
The wheel alignment was not really needed. I should have been informed about the same.
March 12, 2025
Reply from mycar Tyre & Auto - Rouse Hill
Hi Ankur,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Rouse Hill best My Car
Great service and baat My Car I have been to. Rouse Hill listen to their customers and make sure their customer service is A+.
March 15, 2025
My first time to take my car for…
My first time to take my car for service at mycar Tyre & Auto Rouse Hill and found the place immaculate and the Store Manager Grant L was very professional in every way. The team working on the car would be just as good. Definitely going to continue with them and highly recommend them! Great work guys and keep up the good work...
March 10, 2025
Great Team at My car Rouse Hill,
Great Team at My car Rouse Hill,
Service conducted for a reasonable price and staff were great.
Thanks for a great experience guys.
March 10, 2025
The staff were amazing
The staff were amazing. They sorted my issue and fixed additional issues they found. I have always serviced my car through the dealership that I purchased it from. Not anymore, I will be returning to My Car at Rouse Hill. Thank you Grant and team for making this difficult situation an easy experience.
February 26, 2025
Excellent Service.!
February 24, 2025
Good service
Good service. The explanation about the trouble is very clear. They are a good advicer for your car’s trouble with reasonable price which is not all of the workshop do. Very recommended
February 22, 2025
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