mycar Tyre & Auto - Rouse Hill Reviews 

231
TrustScore 4.5 out of 5

4.6

Resolution Place 4, 2155 Rouse Hill, New South Wales, AU


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Rated 5 out of 5 stars

Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly

Rated 5 out of 5 stars

I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... See more

Rated 5 out of 5 stars

As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car. I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house f... See more

Rated 5 out of 5 stars

Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Rouse Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia

  • (02) 8048 3868

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

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4.6

All reviews

(231)

32,205 reviews in the last 12 months

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Rated 4 out of 5 stars

Helpful and knowledgeable

Helpful and knowledgeable.
Dealt with Grant , Store Manager.
Good saving on four tyres with store opening 33% discount .

As a regular My Car user at Kellyville , I can recommend the Rouse Hill store.
Alan

December 28, 2024
Rated 4 out of 5 stars

Overall experience was good.

Overall experience was good.
However the post work clean up was not that great. All the 4 tyres were replaced how there was some liquid was Ozzing out between rim and tyre which I believe would be some liquid used during installation
At least they could wipe the excess liquid also a wipe could helped on the rims as they had hand marks all over the rims.
Nothing big but just little effort would have given that the car had new tyres.
Thanks

December 20, 2024
Rated 5 out of 5 stars

Outstanding Service by Josh and the MyCar Team

I recently visited MyCar for a tyre puncture repair, and I was thoroughly impressed by the outstanding service provided by Josh and his team. From start to finish, they were professional, efficient, and thorough.

Josh took the lead in repairing the puncture with precision, while the team ensured everything else on the car was checked for safety. Their attention to detail and commitment to customer satisfaction were truly remarkable.

The friendly and collaborative attitude of the entire team made the experience stress-free and enjoyable. It’s rare to find such dedicated professionals who work seamlessly together to deliver top-notch service.

Thank you, Josh and the team at MyCar, for your excellent work! I will definitely return and recommend your services to others.

December 27, 2024
Rated 5 out of 5 stars

1st Official Customer!!


I had an excellent experience with My Car Rouse Hill! From start to finish, everything was fantastic. I was lucky enough to be their first customer, and the friendly staff went above and beyond to make my visit comfortable. They even offered me a lift to the nearest shops while my car was being serviced—such a thoughtful touch!

The workshop was immaculate, clean, and tidy, which really added to the professional vibe. The waiting room was impressively cool, thanks to the air conditioning—like stepping into a freezer box on a hot day! Overall, a smooth and enjoyable experience. Thanks, team! I’ll definitely be coming back.

December 9, 2024

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