mycar Tyre & Auto - Southport Reviews 

326
TrustScore 4.5 out of 5

4.6

Australia Fair, Enter off Marine Parade (in the South Car Park), 4215 Southport, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I finally found a good honest and professional young mechanic in the GC so conveniently located in AustraliaFair the manager of MyCar garage. We have now come twice and lately changed the back break... See more

Rated 5 out of 5 stars

I can always trust the team at mycar southport to provide exceptional service and support. I have been going to them for a few years now and I think it’s great they are using trust pilot for reviews,... See more

Rated 3 out of 5 stars

I have been with Mycar since 14/10/2019 & always experienced good service with advice what is urgent to fix & what is not. On the tax invoice there is a section showing what needs attention,... See more

Rated 5 out of 5 stars

Promptly completed in a timely manner. Explained everything both before and after. Very friendly would highly recommend. I'm a professional driver doing at least 70000 km a year. I need reliable tra... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Southport

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Australia Fair, Enter off Marine Parade (in the South Car Park), 4215, Southport, QLD, Australia

  • (07) 3215 8334

4.6

Excellent

TrustScore 4.5 out of 5

326 reviews

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4.6

All reviews

(326)

32,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Ability and honesty…

I want ladies in particular to know that if their car needs work Southport 'My Car' is the place to go.
Natalie who is the manager went above and beyond to make sure the car was running well and safe to drive (had brake problems)In the past my ignorance of cars has gone against me but at last I've found an honest and capable place to take my car too when needed .Thankyou "My Car" Southport and thankyou for restoring my faith in that there are honest mechanics out there and mostly thankyou Natalie

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Nat on reception was fantastic

Nat on reception was fantastic! Managed to get me in straight away with genuine concern for my safety seeing as it was a breaks issue. I’ll be returning as a regular customer for services in the future also.

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service. First of all a delayed service which I understand happens some time. Secondary on arrival staff seems to be disinterested in sharing the details of the faults in my car and how to resolve it. Not the service I was expecting. Surely not five star at the Southport centre as they claim.

August 1, 2024
mycar Tyre & Auto - Southport logo

Reply from mycar Tyre & Auto - Southport

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service

Great service
Nothing was a problem
Happy to provide service options
Vehicle was ready on time for pick up

July 16, 2024
Rated 5 out of 5 stars

Jason and the boys are so great

Jason and the boys are so great. They always look after not only my car but me.
I dropped into them unexpectedly last week with a horrible noise in the front end of my car.
Without hesitation one of the lovely mechanics took my car out for a drive, diagnosed what was wrong and yesterday after the parts arrived fixed my car.
I am very happy and being a woman who knows nothing about cars I feel secure that they are looking after me and I am not being ripped off in any way.
They are the best!!!!!!!!

July 4, 2024
Rated 5 out of 5 stars

Suspension work done

Suspension work done, am enjoying the noise free driving again.
Great job done by mechanics, and good customer from Natalie.
Thanks team.
Darryn.

June 27, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service provided by friendly Person in reception....everything explained clearly, quote emailed promptly, car finished before promised time. Car running smoothly. Thank you.

June 22, 2024

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