mycar Tyre & Auto - Springfield Central Reviews 

512
TrustScore 4.5 out of 5

4.6

Orion Springfield Town Centre, 1 Main Street, 4300 Springfield Central, QLD, AU


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Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE, WORK CARRIED OUT IN A EFFICIENT AND TIMELY MANNER, EYE FOR DETAILS. THIS WAS DUE TO MY DAUGHTER BUYING A SECOND HAD CAR AND NEEDING A WARRANTY INSPECTION REPORT DONE . GREA... See more

Rated 3 out of 5 stars

Was not impressed with the service report. When I collected the car I noticed there were no comments on the invoice. I asked if there were any callouts considering this was a major service only to get... See more

Rated 5 out of 5 stars

Issues with my headlights, stopped into Springfield central crew (kiwi kid with th beanie & team lead with th spex) were exceptional, prompt & professional. Tended to my vehicle & made th experience... See more

Rated 5 out of 5 stars

Vehicle towed to MyCar and left overnight after blown radiator house. Great communication next morning explained exactly what was needed to be done radiator hoses plus battery. Etc All done that... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Springfield Central

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Orion Springfield Town Centre, 1 Main Street, 4300, Springfield Central, QLD, Australia

  • (07) 3215 8346

4.6

Excellent

TrustScore 4.5 out of 5

512 reviews

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4.6

All reviews

(512)

35,672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very expensive

Very expensive. 6 hours labour to change oils. $1522 service, Mitsubishi quoted 800-1000 online. I know this because I checked after the fact. Never again MYCAR.

December 29, 2025
mycar Tyre & Auto - Springfield Central logo

Reply from mycar Tyre & Auto - Springfield Central

Hi Matthew, 

Thank you for taking the time to provide your feedback. We would like to advise that all our logbook prices are within industry standards across Australia and are reviewed regularly. If you would like to query this further, please feel free to contact the care team at careteam@mycar.com.au. 

Kind regards, 
mycar Care Team

Rated 5 out of 5 stars

Great experience with an AC issue

I came with an AC issue (dye had been applied some time back) which the troubleshooted, fixed and tested in the same day. They explained the issue and the fix and checked if I had further questions. I was impressed.

January 5, 2026
Rated 5 out of 5 stars

Always excellent work

These guys are awesome. They always let me know if there's anything in a service that doesn't need to be done to save me money. Said spark plugs were still okay and saved me 150 off my service.
I've had two cars with them that they had to fix from previous crap mechanics and I trust them to do a great job and only what needs doing.

December 18, 2025
Rated 1 out of 5 stars

Rude and unprofessional behaviour

The people at springiled center are not friendly especially the guy with glasses.
That particular guy is very rude and unprofessional.
Also not satisfied with service, the guy at desk was not interested in giving me the summary of the servive and quotes for the extra things required in the car.
Overall I can say it was a bad experience at mycar, never expected something like this from a brand like mycar.

December 23, 2025
mycar Tyre & Auto - Springfield Central logo

Reply from mycar Tyre & Auto - Springfield Central

Hi Ankur​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Booking in was easy

Booking in was easy - promptly served and pickup time was earlier then arranged - which was nice . I received a call about additional
work - not urgent so asked for a quote upon pick up. This was provided. Good Service

December 20, 2025
Rated 5 out of 5 stars

MyCar Springfield always go beyond to…

MyCar Springfield always go beyond to serve their customers. I had a puncture tyre and was getting late for a party. They somehow managed to fix it somehow between their busy schedule. Really appreciate it.

December 13, 2025
Rated 5 out of 5 stars

Headlight issue …

I arrived with a headlight issue and after only a short wait they manage to slot me in and replace my bulb.
Everyone was very friendly and helpful
Thanks to everyone. I will definitely go back

December 11, 2025
Rated 3 out of 5 stars

Great experience except for the long…

Great experience except for the long long long wait on the phone. Ended up having to hang up as waited on hold for over 30 mins. The work completed was done ine a timely manner and was excellent

December 9, 2025
Rated 5 out of 5 stars

Satisfied customer

Have been a customer for many years now and have always experienced friendly and good service. They have looked after my car and I have never had any problems,will continue to use them in the future

December 10, 2025
Rated 5 out of 5 stars

Top team at Springfield Mycar...

The guys at the Springfield Mycar branch did a great job on my car after braking down on the Cunningham. Tighe with his management and BK with his patient, precise and diligent repair. I would recommend this team any day for engine or repair works. Cheers

December 10, 2025
Rated 1 out of 5 stars

I approached a very emergency…

I approached a very emergency situation. My tire got punctured. I asked for help because my car was on the highway. They promised me a maximum of 1 or 2 hours. It's only a 20-minute job. I waited for their call, but they didn't call. Finally, at the end of office hours, I went there. No one touched my tire. They said the reason was that I didn't make an appointment. In this kind of emergency situation, how can I make an appointment?

December 9, 2025
Rated 5 out of 5 stars

Great team

Great reception from the team, easy to book and car was ready on time

December 9, 2025
Rated 5 out of 5 stars

Helpful and Cost Effective

Initial booking was easy and indicated cost given.then when new battery needed they checked and were able to do quickly.person who called was very helpful

December 2, 2025

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