Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
Location
Switch locationKmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
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See what reviewers are saying
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... See more
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... See more
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Townsville
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australia
- (07) 4848 7510
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Consistently excellent
As always, MyCar (Aitkenvale) were friendly, helpful and outstanding value for money. They fitted our vehicle in at short notice.
Excellent customer service
Jack went out of his way to get the part I needed and get back on the road asap. Thanks so much!
Great service.
My care was ready earlier than expected. And they called me to ask if I wanted a couple of small items to be fixed as well.
Staff we very friendly and professional.
Great customer service
Great customer service, fitted me in even though they were busy
Very Friendly and helpful
Very Friendly, helpful customer service. They really waited for me to arrive when my Taxi failed to show up for transport to pick the car at the end of the day. Really appreciate the staff.
Easy to organise the work we needed…
Easy to organise the work we needed done and a clear an transparent list of the jobs that needed to get done with cost breakdowns.
The were fast efficient and had the…
The were fast efficient and had the quote done and easy to understand and the amount clear
May use AI-assist with repliesRead more
Sub par service
I went in for a service, got a 3k quote of things needing to be done.
Then they said today I absolutely needed my front brake pads and rotors changed and it was going to cost $562.
Oh and they also wanted to charge me $89 for a wheel alignment which I did with them two months ago. So did they not do it that time or were they trying to get more money out of me?
This was a major red flag so I took my car and got out a mobile brake specialist.
The specialist changed the brake pads and just machined the rotors for $260, saving me $300. He also picked up on the fact that my brake pedal was going all the way to the floor on his test drive. The brake master cylinder needed replacing.
Apparently at MyCar they do a test drive but that wasn’t picked up?? A very big safety issue!
Will not be going back to MyCar and will be taking that quote to a reputable mechanic to see how much is actually needing to be done and how much it will cost.

Reply from mycar Tyre & Auto - Townsville
Woman friendly shop.
Good friendly, constructive service and a far better price than the dealership.
Immediate and very thorough assistance…
Immediate and very thorough assistance after my car broke down. Very friendly and courteous counter service. MyCar is definitely my mechanic of choice.
The manager is great to deal with
The manager is great to deal with. Good and prompt service.
I had a very expensive service done
I had a very expensive service done, next day found wiper container leaking. I rang and was told yes, they saw that I forgot to tell you when you picked up the car. I would like to know why wasn’t I called so they could replace it seeing they had the car there. No! He told me he would send me a quote. A week later I still don’t have it. I really am angry as I have been going there for quite a few years now.

Reply from mycar Tyre & Auto - Townsville
Quick easy service
Quick easy service , the staff are efficient , honest and realistic with what needs to be done at an excellent price point . Great value for service !
Above and beyond
Fixed my blown tyre on the spot. All the lifts were full and I had no appointment but they got the job done manually. Amazing service.
Friendly
Friendly, fast, well priced, helpful. I won't be going anywhere else now that I have been to My Car. Very happy
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