mycar Tyre & Auto - Tuggeranong Reviews 

424
TrustScore 4.5 out of 5

4.7

Tuggeranong Hyperdome, Enter off Reed Street North, 2900 Tuggeranong, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Ken's customer service was excellent. He squeezed my car in by a last minute request on the same busy day (a Saturday) to get 4 new tires fitted. Could not fault the process, price or service. Thank... See more

Rated 5 out of 5 stars

Easy to communicate with, polite and friendly staff. Good deal on the tyres we bought. Our car has a smoother ride since the new tyres were fitted. So we are very happy with our experience at... See more

Rated 4 out of 5 stars

Quite a good job done at a reasonable price. Also in a convenient location. Only criticism is that the operator seemed miffed when I brought my car to the front of the office - told me not to park th... See more

Rated 5 out of 5 stars

When you need someone to get you on the road again, MyCar Tyre & Auto at Tuggeranong are my preferred car care specialists. From a car service, wobbly issues, wonky wipers to a flat tyre, they have re... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Tuggeranong

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Tuggeranong Hyperdome, Enter off Reed Street North, 2900, Tuggeranong, ACT, Australia

  • (02) 6129 8110

4.7

Excellent

TrustScore 4.5 out of 5

424 reviews

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4.7

All reviews

(424)

32,248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Upselling and poor reactions

Charged me more, couldn’t do a full refund for the wheel alignment, tried to upsell to premium tyres, and running late, no contact until 345 when I was unable to change my plans. And I think anyone who could be flexible had gone home by 4.30 when we agreed I would be back. Not even close to satisfied

February 19, 2025
mycar Tyre & Auto - Tuggeranong logo

Reply from mycar Tyre & Auto - Tuggeranong

Hi Jennifer​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Thanks to Zelda and Anthony I know my…

Thanks to Zelda and Anthony I know my car is in good hands! My car broke down tonight and Zelda happened to be driving past and stopped and helped me, organised after hours towing through her boss, Anthony who was also really helpful and she has kept me up to date so I know my car is safe and will be back on the road soon!

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, great warranty on their mycar tyre's. Thanks to guys down at tuggeranong for looking after my daughters tyre's.

February 7, 2025
Rated 5 out of 5 stars

I have been going to Mycar Tyre and…

I have been going to Mycar Tyre and auto mechanics in Tuggeranong for some time. I have been very happy with them. I trust them to service and also quote me on important issues that I have on my cars.

January 30, 2025
Rated 5 out of 5 stars

Have seen these guys in Tuggeranong…

Have seen these guys in Tuggeranong twice - once for service and once for repair.
They were really kind and were quick to point out both the issues with the car and the things other mechanics have claimed to be wrong with the car that were not actually true.
I appreciate their honesty and their work ethic!

January 23, 2025
Rated 2 out of 5 stars

A good deal undone by terrible workmanship

Two stars to the helpful gent who got me an excellent quote and booked my car in promptly. Zero stars to the technicians who decided it was ok to cross thread the new tyres and hand the car back to me explaining that it was now unsafe to drive and needs to go back to the dealer asap. They claimed the wheels were cross threaded before they started the job; however, the tyres were factory-fitted from new so this was a blatant lie. My dealer charged me another $270 to fix their incompetence. MyCar have my contact details and are welcome to reach out to resolve the matter.

January 14, 2025
mycar Tyre & Auto - Tuggeranong logo

Reply from mycar Tyre & Auto - Tuggeranong

Hi Clare,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 3 out of 5 stars

Ordered wrong tyres and had me wait

Ordered wrong tyres which is fine, but only told me at about the 2 hr mark after handing in my car, so I was waiting for nothing.

January 21, 2025
mycar Tyre & Auto - Tuggeranong logo

Reply from mycar Tyre & Auto - Tuggeranong

Hi Nathan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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