mycar Tyre & Auto - Tuggeranong Reviews 

424
TrustScore 4.5 out of 5

4.7

Tuggeranong Hyperdome, Enter off Reed Street North, 2900 Tuggeranong, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Ken's customer service was excellent. He squeezed my car in by a last minute request on the same busy day (a Saturday) to get 4 new tires fitted. Could not fault the process, price or service. Thank... See more

Rated 5 out of 5 stars

Easy to communicate with, polite and friendly staff. Good deal on the tyres we bought. Our car has a smoother ride since the new tyres were fitted. So we are very happy with our experience at... See more

Rated 4 out of 5 stars

Quite a good job done at a reasonable price. Also in a convenient location. Only criticism is that the operator seemed miffed when I brought my car to the front of the office - told me not to park th... See more

Rated 5 out of 5 stars

When you need someone to get you on the road again, MyCar Tyre & Auto at Tuggeranong are my preferred car care specialists. From a car service, wobbly issues, wonky wipers to a flat tyre, they have re... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Tuggeranong

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Tuggeranong Hyperdome, Enter off Reed Street North, 2900, Tuggeranong, ACT, Australia

  • (02) 6129 8110

4.7

Excellent

TrustScore 4.5 out of 5

424 reviews

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4.7

All reviews

(424)

32,248 reviews in the last 12 months

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Rated 2 out of 5 stars

Almost 4 hours wait for a 1 hour service

Pretty disappointed in the service I received. I was told to come in earlier for my appointment which was a vehicle inspection which I did. I had to then wait almost 4 hours for my car to be ready- for an inspection that was expected to take 1 hour. I had to walk around the shops with my newborn baby. No apology for the wait from staff. The only reason I’m not giving 1 star is because the inspection was completed at a satisfactory standard.

January 17, 2025
mycar Tyre & Auto - Tuggeranong logo

Reply from mycar Tyre & Auto - Tuggeranong

Hi Kate​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

We ordered Tyres x 4 to be fitted.

We ordered Tyres x 4 to be fitted and then had to adjust the day to suit as a quick change.The MyCar service centre did this for us and fixed up a size issue with Tyres.
They also got Tyres ordered in sooner.
Great service provided at a busy time for them and us.

January 14, 2025
Rated 5 out of 5 stars

Great quality service

Really pleased with our recent car service - car is running beautifully afterwards! Staff are extremely courteous and professional too. Outstanding.

January 3, 2025
Rated 1 out of 5 stars

Never again

Never again, manager was gruff and rude, forgot to book my car in for a simple job plugs and coil pack, and did not like me telling him had served me days before and apparently booked the car in. When I went back to pick up the car the job was not done and made up excuses they’re too busy, there are other problems with car which I checked we’re false, and he referred me to a friend who had a mechanical business. A very suspicious experience and never will use mycar again.

January 3, 2025
mycar Tyre & Auto - Tuggeranong logo

Reply from mycar Tyre & Auto - Tuggeranong

Hi Mark​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service!

It was easy to drop off and pick up my car. There was communication throughout the day. The staff were professional and friendly.

January 10, 2025
Rated 5 out of 5 stars

The manager

The manager, Anthony, was fantastic. Despite being short-staffed he got the job done quickly and looked after all the customers that came in while I was there. He was absolutely terrific!

January 8, 2025
Rated 5 out of 5 stars

Fantastic as always

Fantastic as always
Mycar fit me in so that I could travel safely this holidays with my young family
I'm so grateful to have such an accommodating and supportive mechanic team looking out for us
Thankyou mycar Tuggeranong!!!
🙏🙏🙏

December 17, 2024
Rated 5 out of 5 stars

Efficient and friendly staff

My day got off to a rough start with a flat tyre but the friendly and efficient staff at MyCar Tuggeranong got me back on the road and off to work in minutes! Will happily recommend to everyone!

December 17, 2024
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