My Car Solutions Reviews 

144
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant service from start , very quick at responding to request for info . The whole process was made very simple and no hassle whatsoever . No hard pressure sell , just info provided and left to m... See more

Rated 5 out of 5 stars

My experience was made so much easier by the excellent service received. Paul was fantastic at answering any questions I had, nothing was too much trouble and he kept me informed at every stage of th... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with from start to finish. Paul was very professional and handled any query, no matter how minor, with speed and efficiency. Will gladly use again when changing second vehicl... See more

Company replied

Rated 4 out of 5 stars

Paul and the team sorted out a good deal on a Seat Leon Cupra - cheapest around. Delivery was by driver so was convenient, but had 200miles when I picked it up. Lease company is through Arval.

Company details

  1. Auto Broker
  2. Business to Business Service
  3. Car Finance and Loan Company
  4. Community Health Centre
  5. Leasing Service

Written by the company

Welcome To My Car Solutions, We are a Family run business who understands customer service and always put the customer first. We provide both car and commercial vehicles on Contract Hire, Finance Lease and offer Personal Contract Purchase and Hire Purchase, we cover it all, offering our customers all of the options that are best suited to their specific needs. We are a NHS Trust staff vehicle supply partner, specialising in contract hire, having many years of experience in this market gives us a unique advantage in providing one of the best service and financial options in the market. Our usp is that we can arrange salary sacrifice for SME,s of 1-10,000+ employees. Our new easy to use online portal allows our customers to log into a secure protected portal, choose the vehicle of their choice and generate a quotation along with their personal salary sacrifice savings information, making it a simple process to forward the finished product to their payroll/HR to complete the order. We offer all of our customers the option of a massive saving on our maintenance agreements including premium tyre cover, we do this by passing on our savings direct to our customer, we do this to make sure that our customers have the option to secure their maintenance and breakdown agreements, so no unforeseen shocks in the future as all of our maintenance agreements are price protected. The customer always comes first, that is our ethos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service

I had an amazing experience with My Car Solutions. They helped me secure a fantastic deal on my car lease and were incredibly communicative throughout the entire process. Their support made everything so much easier and they truly went above and beyond to ensure everything was smooth and stress-free. I couldn’t recommend them highly enough, an absolutely top-notch service!

October 16, 2024
Unprompted review
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Reply from My Car Solutions

Hi Jasmine, thanks for that wonderful seasonal review, takes pride of place especially as it nearing the big day. lol🤶😎

Rated 5 out of 5 stars

Paul is competent and invested in getting the job done efficiently.

Paul is competent and invested in getting the job done efficiently.
Price was competitive.
Communications were on point.
Systems worked seamlessly.
Follow up was reassuring.
Overall a straightforward service which I would be happy to recommend to anyone.

October 1, 2024
Unprompted review
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Reply from My Car Solutions

Thanks Andrew, really appreciate your comments.

Rated 5 out of 5 stars

Seamless First-Time Leasing Experience with Exceptional Service!

I recently leased a car for the first time, and I wasn’t quite sure what to expect or how the process worked. Thankfully, Paul at My Car Solutions made the entire experience incredibly smooth and stress-free. Every question I had was answered promptly, and the car arrived exactly on time, in perfect condition.

Overall, it has been an outstanding experience, and I’ll definitely be returning to My Car Solutions for my next lease. Highly recommended!

September 10, 2024
Unprompted review
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Reply from My Car Solutions

Thank you for the review Charlie, really appreciate it.

Rated 5 out of 5 stars

A pleasure to deal with!

This is the second car I've had through Paul and he has always made the experience a pleasure. I would definitely recommend. Good at making customers aware of best deals in the market. His advice is always worth listening to!

August 22, 2024
Unprompted review
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Reply from My Car Solutions

Thanks for the review Jeremy, really appreciated.

Rated 5 out of 5 stars

I have been leasing my cars from Paul…

I have been leasing my cars from Paul for years and everytime his service and personal service has been above and beyond than any dealership. I have recently purchased an additional car for my son and Paul gave me great advice on a good first car for my son and I went with it as I trust Paul’s experience in the car business ! Thank you Paul and the team !

June 29, 2024
Unprompted review
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Reply from My Car Solutions

Hi Ushma, thanks for the great review as always, we work hard to keep our levels of service high and thank you once again for your glowing comments.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, really helpful, made it simple easy stress free. Delivered to my door. Would happily use again. Thank you for a great service. One very happy lady.

July 30, 2024
Unprompted review
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Reply from My Car Solutions

Thanks Sheryl

Very much appreciated, enjoy your new electric vehicle.

Rated 5 out of 5 stars

New Peugeot

My new Peugeot was delivered today. Paul was very helpful throughout and always kept me informed of developments, and made the transaction simple and easy. Would definitely recommend My Car Solutions

June 7, 2024
Unprompted review
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Reply from My Car Solutions

Hi Liz, thank you for your nice review.

Rated 5 out of 5 stars

One of the best brokers I have had the…

One of the best brokers I have had the pleasure of dealing with. I was introduced to Paul regarding a salary sacrifice car.

Ended up going with the KIA EV9, which was delivered yesterday, and could not be happier.

Incredible car and will definitely be recommending Paul to anyone who is looking.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Car purchase Hyundai

The choice, ordering and "hand holding" during the purchase was first class. Nothing was too much trouble and Paul answered every query quickly and informatively.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Paul is the best broker around!!

Paul is the best broker around! Second time using Paul and received my Black Limited Edition Golf. Paul is always available to help throughout the process and is extremely patient with all queries related.
Timing of delivery was perfect too…

Thanks Paul, will use you again for sure in 3 years time!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

5 STAR SERVICE.....

I recently had the pleasure of working with Paul at My Car Solutions to attain my lease car, and I couldn't be more impressed with the service I received. Paul is an exceptional problem solver who handled every aspect of the process with utmost professionalism and efficiency.

From the very beginning, Paul was incredibly responsive, answering all my questions and addressing any concerns I had, no matter the time of day. His 24/7 availability was a game-changer, making the entire experience seamless and stress-free.

Paul's expertise and dedication ensured that I got the best possible deal on my lease car. He went above and beyond to find solutions that perfectly fit my needs, demonstrating a remarkable ability to navigate and resolve any issues that arose.

Thanks to Paul, what could have been a daunting process turned into an enjoyable and straightforward experience. I highly recommend Paul at My Car Solutions to anyone looking for top-notch service and a hassle-free car leasing experience.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

I had been looking for a car for a…

I had been looking for a car for a while and then My Car Solutions was recommended to me through my wife's Managing Direct. We were able to get into contact with Paul and he helped us throughout the whole process. He explained everything about the whole process and was quickly to answer any questions via phone or email. I couldn't fault professional service provide. I will be certainly using the process again for my wife's next car or to treat myself.

May 24, 2024
Unprompted review
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Reply from My Car Solutions

Thanks Dave, really appreciate your feedback. Always here to help if required.😎👍

Rated 5 out of 5 stars

Amazing service / Repeat Customer

Amazing service from start to finish. This is my second time going to Paul for a car lease and I can say I will forever go to Paul as he is very good at finding you the best deal but also a true gentleman to deal with and breath of fresh air. You will not be disappointed I can guarantee you that much.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Very helpful and knowledgeable service from Paul Phillipson. I recently got a Hyundai i10 through My Car Solutions and was very happy with the help and support I got from Paul Phillipson.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer

I have now used Paul a number of times for our lease car options and can say that his service has always been excellent. Paul is always helpful and will keep you bang up to date throughout the whole order process.
Paul will continue to be the first person I call in relation to any new car order/enquiries. Thanks again Paul for your continued help, assistance and excellent service.

April 5, 2024
Unprompted review
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Reply from My Car Solutions

Many thanks for your valuable review Mark.

Rated 5 out of 5 stars

A happy repeat customer

This is my second leased car from ‘my car solutions’
I’m pretty clueless when it comes to cars. Paul made feel at ease, answered all my questions and made the whole process really straightforward.
From the initial choosing the car and working out the best deal that would suit my needs, to dealing with the paperwork and organising delivery of my new car - Paul has been brilliant, extremely helpful. I wouldn’t use anyone else. I would definitely recommend My car solutions.

March 11, 2024
Unprompted review
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Reply from My Car Solutions

Dear Carol,

Thank you so much for taking the time to leave us such a wonderful review! We greatly value your continued trust in My Car Solutions and are thrilled to hear that you had a positive experience with our services once again.

Your feedback truly means the world to us and serves as motivation to continue delivering top-notch service to all our valued customers. If there's anything else we can assist you with, please don't hesitate to reach out.

Thank you again for your support and for being a part of our community of satisfied customers.

Warmest regards,

Paul
My Car Solutions Team

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