My Car Solutions Reviews 

144
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant service from start , very quick at responding to request for info . The whole process was made very simple and no hassle whatsoever . No hard pressure sell , just info provided and left to m... See more

Rated 5 out of 5 stars

My experience was made so much easier by the excellent service received. Paul was fantastic at answering any questions I had, nothing was too much trouble and he kept me informed at every stage of th... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with from start to finish. Paul was very professional and handled any query, no matter how minor, with speed and efficiency. Will gladly use again when changing second vehicl... See more

Company replied

Rated 4 out of 5 stars

Paul and the team sorted out a good deal on a Seat Leon Cupra - cheapest around. Delivery was by driver so was convenient, but had 200miles when I picked it up. Lease company is through Arval.

Company details

  1. Auto Broker
  2. Business to Business Service
  3. Car Finance and Loan Company
  4. Community Health Centre
  5. Leasing Service

Written by the company

Welcome To My Car Solutions, We are a Family run business who understands customer service and always put the customer first. We provide both car and commercial vehicles on Contract Hire, Finance Lease and offer Personal Contract Purchase and Hire Purchase, we cover it all, offering our customers all of the options that are best suited to their specific needs. We are a NHS Trust staff vehicle supply partner, specialising in contract hire, having many years of experience in this market gives us a unique advantage in providing one of the best service and financial options in the market. Our usp is that we can arrange salary sacrifice for SME,s of 1-10,000+ employees. Our new easy to use online portal allows our customers to log into a secure protected portal, choose the vehicle of their choice and generate a quotation along with their personal salary sacrifice savings information, making it a simple process to forward the finished product to their payroll/HR to complete the order. We offer all of our customers the option of a massive saving on our maintenance agreements including premium tyre cover, we do this by passing on our savings direct to our customer, we do this to make sure that our customers have the option to secure their maintenance and breakdown agreements, so no unforeseen shocks in the future as all of our maintenance agreements are price protected. The customer always comes first, that is our ethos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently leased 2 vehicle's from My…

I recently leased 2 vehicle's from My Car Solutions. Due to the current problems with new vehicle's I expected a delay but Paul kept me updated on delivery. I think I have now had 7 vehicle's from Paul over the years and have never had an issue. Can highly recommend My Car Solutions.

April 3, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thanks for the review Glenn, always a pleasure.

Rated 5 out of 5 stars

Excellent company, perfect experience!

I have just got my new car delivered and I am over the moon! From the first phone call to delivery Paul went above and beyond to make sure that I was kept well informed and updated regularly with my order. He was professional, knowledgeable and patient with all my queries and questions. The whole process has been a breeze and I will definitely use My Car Solutions and Paul again for my next lease! Thank you again! 5 stars well deserved!

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Honest and friendly

I bought a small white van from 7-12 car solutions and I am extremely happy with it. Very fairly priced and very an honest description made this a highly recommended company to deal with. The whole process was personal and smooth.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I would highly recommend My Car Solutions to anyone sourcing a new vehicle. Paul's price was by far the best when I was doing my research. Very glad that I chose My Car Solutions. Slight delay in delivery, but this was a logistical issue from port to dealer, nothing Paul could remedy. I was kept up to date throughout the process with emails and phone calls. Delighted to now have my new Tucson and Paul will be my first consideration when the time comes to renew. Thanks Paul!

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Most important thing for me was that person that dealt with me Paul, has done everything as promised initially.

Car has been delivered on time, and I am absolutely loving it. Paul took good care of me after the delivery.

Thank you My Car solutions, I would highly recommend it to all my friends and family

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Paul kept us up-to-date with the progress and provided excellent customer services. Will be back for my next car.

February 15, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thanks for the great review Steve, really appreciated.

Rated 5 out of 5 stars

Able to source the model I wanted at…

Able to source the model I wanted at the right price and the vehicle arrived on the day at the time they said it would. It was very easy to order through them with no hiccups. Paul kept me informed of progress along the way.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptionally helpful

Paul was exceptionally helpful, prompt and efficient. The whole process was extremely easy and stress free. Whole heartedly recommend My Car Solutions for the service but also for the competetive prices too.

January 28, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thanks for the positive feedback Mike, really appreciated.

Rated 5 out of 5 stars

Professional and Attentive!

Our new car has just arrived and we are delighted. Paul was professional, personable and accommodating throughout the process.

Paul kept us updated when requested which helped manage expectations through the relatively uncertain timescales of new car deliveries.

The process is seamless and Paul was there every step to help guide, whether that be via email or a call at 6pm on a Sunday.

The price offered was better than we could find elsewhere with the ability to chose options, something not available through other companies.

Would highly recommend.

January 16, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Hi Grant
Thanks for the great review, very much appreciated.

Rated 5 out of 5 stars

My Car Solution - The BEST Car Sales Company

Excellent service from the moment I initiated my enquiry to my shiny new car being delivered. Paul and his team are outstanding, personable, listen to your needed and deliver what you want / need. If you’re looking for a honest, trustworthy service with none of the typical ‘car sales’ act, My Car Solutions is perfect. I’ve already recommended this company to several people, and will be using them again to renew my lease!

January 10, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thanks Nicolie, really appreciated.

Rated 5 out of 5 stars

Excellent service had a very good…

Excellent service had a very good experience i would reccomend these guys to everyone very reliable company 100% spot on job. Thank you for doing such a professional job

December 31, 2022
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thank you so very much for your greatly appreciated review.

Rated 5 out of 5 stars

My car solutions

It's a family business and they make you feel like one of the family. Paul dealt with my purchase and nothing was too much trouble. The world is in a mess so my car was taking longer than first said. Paul was great keeping me up to date with the progress of the car. The service was that good my son ordered a car from Paul . The only downside was my son got his car before me(Ha Ha). Two very satisfied customers and would definitely recommend. Thank you.
Jon Allan

December 14, 2022
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Hi Jon, Like you say its a family business and it sure felt you were one of them, lol, Have a Great Christmas and Great New Year. Thanks for the comments, really appreciated.

Rated 5 out of 5 stars

Great service

Found my car solutions online and what a great find! Straight forward advice offered from Paul and always on hand to answer queries. Very happy with the serivce and vehicle!
Highly recommended.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Would recommend

Very helpful. Quick to respond. Car arrived on time and in perfect condition. Am recommending to my friend.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

My experience with my car solutions was…

My experience with my car solutions was fantastic, Paul dealt with my purchase of a new van and nothing was too much trouble.
Everything was 100% dealt with at his end and I was left with next to nothing to do myself.
I would highly recommend car solutions to anybody thinking of purchasing a new vehicle .

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

First time I have leased a car and I…

First time I have leased a car and I have found Paul to be very helpful, other than a slight issue with paperwork which he quickly resolved!

Car was delivered on time and in perfect condition.
Would recommend.

October 18, 2022
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thank you for the kind review Alex, on your first business vehicle leasing experience with My Car Solutions.

Your second additional new Electric IX is on its way and hopefully the experience with My Car Solutions with this one will also warrant another Great review for us.

Paperwork issues are easy to resolve, thanks once again for your input.

Paul

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