My Car Solutions Reviews 

144
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant service from start , very quick at responding to request for info . The whole process was made very simple and no hassle whatsoever . No hard pressure sell , just info provided and left to m... See more

Rated 5 out of 5 stars

My experience was made so much easier by the excellent service received. Paul was fantastic at answering any questions I had, nothing was too much trouble and he kept me informed at every stage of th... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with from start to finish. Paul was very professional and handled any query, no matter how minor, with speed and efficiency. Will gladly use again when changing second vehicl... See more

Company replied

Rated 4 out of 5 stars

Paul and the team sorted out a good deal on a Seat Leon Cupra - cheapest around. Delivery was by driver so was convenient, but had 200miles when I picked it up. Lease company is through Arval.

Company details

  1. Auto Broker
  2. Business to Business Service
  3. Car Finance and Loan Company
  4. Community Health Centre
  5. Leasing Service

Written by the company

Welcome To My Car Solutions, We are a Family run business who understands customer service and always put the customer first. We provide both car and commercial vehicles on Contract Hire, Finance Lease and offer Personal Contract Purchase and Hire Purchase, we cover it all, offering our customers all of the options that are best suited to their specific needs. We are a NHS Trust staff vehicle supply partner, specialising in contract hire, having many years of experience in this market gives us a unique advantage in providing one of the best service and financial options in the market. Our usp is that we can arrange salary sacrifice for SME,s of 1-10,000+ employees. Our new easy to use online portal allows our customers to log into a secure protected portal, choose the vehicle of their choice and generate a quotation along with their personal salary sacrifice savings information, making it a simple process to forward the finished product to their payroll/HR to complete the order. We offer all of our customers the option of a massive saving on our maintenance agreements including premium tyre cover, we do this by passing on our savings direct to our customer, we do this to make sure that our customers have the option to secure their maintenance and breakdown agreements, so no unforeseen shocks in the future as all of our maintenance agreements are price protected. The customer always comes first, that is our ethos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 service!

Great service and would defiantly recommend! Paul was very helpful and was always contactable.
10/10 service!

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Paul was friendly and professional from day one. He kept me informed throughout as was always available to take my questions. I would definitely recommend to others if they are looking for a good lease deal. Thanks again Paul!

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic and friendly service

Wow,what a great company to deal with.I leased a Qashqua and the service was second to none.What a refreshing change it was to get straight through to Paul on the telephone every time rather than waste time listening to various options etc for 5 minutes.From ordering to delivery it really was first class.Thank you Paul and My Car Solutions.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, gets the job done with minimum fuss, I wanted to change the deal after agreement but this wasnt a prolem for My Car Solutions, they just get it done!

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company
Superb customer experience and the best prices. Paul was always there to help and support in every aspect of the car great guy would highly recommend

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Paul couldn't have done more

Paul was amazing right from the word go. Great customer service and excellent communications. Reassured me every step of the way and I would wholeheartedly recommend this company and I will be using them again in getting my next vehicle. Don't bother going elsewhere, dealing with a family run business is miles better as you know your business is truly valued and they offer competitive prices too. Thanks a million Paul, you have made my year and I'm also very delighted with the car!

September 22, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thank you very much Vicky for such a great review, its what drives us, especially when customers appreciate our efforts and are kind enough to write stunning reviews like yours.

Again many thanks

Rated 5 out of 5 stars

Very personal service from Paul

Very personal service from Paul, no hard sell, kept me regularly informed. Always able to sort out any issues and answers question.

July 26, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thanks for the review Richard, really appreciated.

Rated 5 out of 5 stars

First Class Service

Just leased my first car through Paul at My Car Solutions. Paul is a genuinely friendly and helpful person and has been great to deal with. My work situation was a little complex but Paul managed to find me a great solution. Unlike a lot of brokers there is no “hard sell” and Paul always picks up his phone and has called me on weekends and evenings to give me updates. I’m very happy with the service and I will be back for my next lease car in 3 years time!

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Paul is always there to take my call and answer all my queries regarding the car. Even with all the problems and delays with production he has always been a pleasure to deal with.

July 13, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thank you David for your comments, always a pleasure.

Rated 5 out of 5 stars

Very pleased 😀

Paul & Beverly made the whole process stress free. Our new car is more then what we expected and we're so pleased with it. Thankyou for everything. We will 100% be using your services in the future. Thankyou.

June 30, 2023
Unprompted review
My Car Solutions logo

Reply from My Car Solutions

Thank you Stacey, always good to get such positive reviews from local people.

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