Mygymequipment Reviews 

81
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the gym equipment, often describing items as being in superb, almost new condition. People frequently highlight the excellent customer service and communication, noting the team's helpfulness and proactive approach throughout their purchase. Reviewers also commend the prompt and efficient delivery service, with products arriving well-packaged and on time. Many customers appreciate the great value for money offered, making expensive gym equipment more accessible. The overall experience, from initial queries to post-purchase support, is consistently described as outstanding and stress-free.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the condition... See more

Service

Customers consistently note positive experiences with service, describing it as flawless, prompt, responsive,... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent quality, price, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally tried to buy a Watt bike on eBay but was outbid. Came across my gym equipment site and paid less than the winning eBay bid and it came with delivery. Arrived well wrapped. Condition was s... See more

Rated 5 out of 5 stars

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging colle... See more

Rated 5 out of 5 stars

Purchased a WATTBIKE ICON from My Gym Equipment and couldn’t be happier with it. The bike arrived promptly, as described, and works perfectly. I’m so pleased with it. Service from MGE &... See more

Rated 5 out of 5 stars

Just received my wattbine from Aston.. can't fault the customer service I had off him..I'll admit I was slightly nervous with the purchase as it was a expensive one lol..but was put at ease with his c... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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No recent history of asking for reviews

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4.8

All reviews

(81)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic 5* service

Ordered my ski erg on Tuesday, turns up Wednesday evening. Fantastic service. Equipment is basically brand new.
Wish I found Aston before I brought the treadmill & bike.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

By far the best customer service I have experienced. Aston went above and beyond throughout the whole process, great communication and even came down in person to assist with something. Great quality item too. Could not recommend more highly. Thanks Aston!

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a peleton tread and Aston was…

Purchased a peleton tread and Aston was fantastic. Regular, quick responses to questions with videos etc. Delivery was quick and regularly updated.
Tread was in great condition
Very pleased with purchase and service.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a Watt bike from…

I bought a Watt bike from MyGymEquipment and the experience was fantastic. Aston was very helpful throughout the process and the delivery of the bike was very efficient. The bike is also in superb condition. I would highly recommend.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with C2 rower purchase.

I recently purchased a used Concept2 rower from Aston. It has very low usage, and was at a fair price. I picked it up in person, giving me the opportunity to test it out, and to meet Aston in person. I am delighted with the rower, and with all aspects of the purchase. I can highly recommend his services to anyone looking for equipment for their home use.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging collection was a breeze (I am fairly local). No doubts about giving a solid, genuine 5 stars here. Thanks team.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with the equipment and…

Really happy with the equipment and service I received from Aston. I even asked Aston after I received my wattbike if he had a comfort saddle and he sorted me out asap. Really happy. Recommend this website and service

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Peleton bike

Received my Peleton bike, packaged very well and the bike was in superb condition. Superb service, thank you very much.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Just received my wattbike from Aston.

Just received my wattbine from Aston.. can't fault the customer service I had off him..I'll admit I was slightly nervous with the purchase as it was a expensive one lol..but was put at ease with his communication throughout..Aston sent videos along the way to me of the bike which I found was very professional..we had a slight issue along the the way but Aston dealt with this very professionally which led to me having a very good end result..I'd recommend him 100 percent if anyone is thinking of making a purchase from him..cheers Aston 👍

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy and great kit

Very easy experience from start to finish, Aston sourced 5 bike ergs in great condition for me. There were some issues with couriers but he sorted everything out and made the process seamless

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and easy to deal…

Great communication and easy to deal with. He sent videos of the bike before shipping and the bike we received was in perfect condition. I have already recommended him to other people and would happily buy from him again

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience- great bike!

Aston was really helpful over the phone and messages. Allowed us to visit and view peloton+ bikes, which were all excellent quality. Would definitely recommend to anyone looking to purchase 2nd hand peloton gear.
Thanks Aston!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Wattbike and a great…

Excellent Quality Wattbike and a great service. Delivered as agreed to Belfast and delivery on time. Sent a video of the product itself and then a photo as it was being loaded on the delivery truck. Would definitely recommend

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Aston was great, lots of communication, pictures sent of the Concept 2 rower. Really helpful and even loaded it into the car for me!! Wouldn’t hesitate to recommend and buy from again!

July 25, 2025
Unprompted review

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