Mygymequipment Reviews 

81
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the gym equipment, often describing items as being in superb, almost new condition. People frequently highlight the excellent customer service and communication, noting the team's helpfulness and proactive approach throughout their purchase. Reviewers also commend the prompt and efficient delivery service, with products arriving well-packaged and on time. Many customers appreciate the great value for money offered, making expensive gym equipment more accessible. The overall experience, from initial queries to post-purchase support, is consistently described as outstanding and stress-free.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the condition... See more

Service

Customers consistently note positive experiences with service, describing it as flawless, prompt, responsive,... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent quality, price, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally tried to buy a Watt bike on eBay but was outbid. Came across my gym equipment site and paid less than the winning eBay bid and it came with delivery. Arrived well wrapped. Condition was s... See more

Rated 5 out of 5 stars

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging colle... See more

Rated 5 out of 5 stars

Purchased a WATTBIKE ICON from My Gym Equipment and couldn’t be happier with it. The bike arrived promptly, as described, and works perfectly. I’m so pleased with it. Service from MGE &... See more

Rated 5 out of 5 stars

Just received my wattbine from Aston.. can't fault the customer service I had off him..I'll admit I was slightly nervous with the purchase as it was a expensive one lol..but was put at ease with his c... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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No recent history of asking for reviews

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4.8

All reviews

(81)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Concept2 Rower

Aston was very helpful, sent lots of pictures and responded to enquiries really quickly! I nought a Concept2 rower from him and it was in perfect condition.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience buying a Peloton…

Excellent experience buying a Peloton tread. Fast and accurate communication, and very helpful in facilitating delivery. Machine is exactly as described and works brilliantly. Thank you for an excellent service - would highly recommend.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, Aston was honest, sent videos of options and then dispatched and delivered very quickly

Excellent purchase. Very happy 👍🏻

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted and highly recommended!

Outstanding service from Aston at MyGymEquipment. Messages and emails answered promptly and comprehensively. A really professional service.

Bike is amazing and arrived on time. I would thoroughly recommend MyGymEquipment. Thank you 🙏

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, very professional and friendly. Highly recommended to anyone looking for service work or upgrading equipment. Thanks for your help!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

From initial enquiry and contact all…

From initial enquiry and contact all questions were responded to and answered quickly , I was kept informed
And updated From when the order was placed to when it was delivered .
Details and condition of the wattbike were as described and it was well packaged to avoid any damage also a great price would definitely recommend and purchase from again 👍

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with the service we received…

Delighted with the service we received from MyGymEquipment.

Clear communication at every step of the purchase.

Timely delivery, and the items were packaged well.

Kept us in mind for future useful equipment that we've since been back to purchase.

Thank you very much!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Delivered in super speedy time for a birthday present. Bike works great, like brand new. Very professional company and great to deal with. Highly recommend

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Aston made contact through Socail media. He had stuff to do in Winchester and reached out to see if I wanted the Atom serviced, basically going above and beyond. I watched him arrive my Atom (5 years old) of which he did with no fuzz as well as showing me some issues.

First class and would highly recommend My Gym Equipment to service any of my items.

Thanks for the understanding. Exactly what I needed.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Concept2 Ski/bike

I’ve brought a ski & bike erg from Aston, and the service was really good, he even sent me the parts I needed to fit my ski erg to the wall, (which I wouldn’t have known I needed )
And he also brought a watt bike from me, which really helped me out..
I would highly recommend this company..

thank you.!!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

I have purchased 3 wattbikes from Aston…

I have purchased 3 wattbikes, a wattbike Atom a pro and a trainer from Aston over the last year and the condition of all of them are first class, all of them were fully serviced and as new, he videos the bikes in action before sending and is always flexible on delivery and they arrive really well packaged, he prices them really well,i will not hesitate in dealing with him again

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING SERVICE

I recently purchased a Peloton Plus from My Gym Equipment. The Peleton bike is in immaculate condition. The price was excellent. I was sent a video to show how to use it which was so easy to follow and very useful as I have not had a Peloton before. Brilliant communication at all times during the transaction. Exceptionally fast delivery, the Peloton was perfectly packaged. I would highly recommend My Gym Equipment and would like to thank them for their outstanding service. I would definitely purchase from them again and as for the Peleton Plus it is absolutely amazing.⭐️⭐️⭐️⭐️⭐️

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service!


I recently purchased some used gym equipment from My Gym Equipment, and I couldn’t be happier with my experience. The quality of the machines was top-notch—well-maintained, clean, and exactly as described. Their customer service was outstanding, with clear communication and helpful advice to ensure I got the right equipment for my needs.

The pricing was very competitive, and the delivery was quick and hassle-free. If you’re looking for reliable, high-quality used gym equipment, I highly recommend MyGymEquipment. Will definitely be coming back for future purchases!

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

⭐ ⭐️⭐️⭐️⭐️Great Experience from Start to…

⭐ ⭐️⭐️⭐️⭐️Great Experience from Start to Finish

I was looking for a quality treadmill for my home gym and came across MyGymEquipment. From the first message to delivery, the service was outstanding.
The team was knowledgeable, answered all my questions, and helped me find exactly what I needed. The treadmill arrived in excellent condition and works perfectly. Couldn't have asked for a better experience-highly recommend!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely be buying from them again!

Definitely be buying from them again!
Fantastic Deals & Reliable Delivery
I run a small gym and was looking for commercial-grade equipment at a reasonable price. MyGymEquipment delivered exactly that. The equipment was in superb condition, and the pricing made it a no-brainer compared to buying new. Delivery was prompt, and the team ensured everything was set up properly. A great experience from start to finish-highly recommend!

March 12, 2025
Unprompted review

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