Mygymequipment Reviews 

81
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the gym equipment, often describing items as being in superb, almost new condition. People frequently highlight the excellent customer service and communication, noting the team's helpfulness and proactive approach throughout their purchase. Reviewers also commend the prompt and efficient delivery service, with products arriving well-packaged and on time. Many customers appreciate the great value for money offered, making expensive gym equipment more accessible. The overall experience, from initial queries to post-purchase support, is consistently described as outstanding and stress-free.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the condition... See more

Service

Customers consistently note positive experiences with service, describing it as flawless, prompt, responsive,... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent quality, price, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally tried to buy a Watt bike on eBay but was outbid. Came across my gym equipment site and paid less than the winning eBay bid and it came with delivery. Arrived well wrapped. Condition was s... See more

Rated 5 out of 5 stars

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging colle... See more

Rated 5 out of 5 stars

Purchased a WATTBIKE ICON from My Gym Equipment and couldn’t be happier with it. The bike arrived promptly, as described, and works perfectly. I’m so pleased with it. Service from MGE &... See more

Rated 5 out of 5 stars

Just received my wattbine from Aston.. can't fault the customer service I had off him..I'll admit I was slightly nervous with the purchase as it was a expensive one lol..but was put at ease with his c... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(81)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service & Equipment

Customer Service & Equipment
I recently purchased a Peloton & Concept2 Rower from these guys, and the experience was flawless. The team was super helpful in recommending the right equipment for my home gym, and the prices were unbeatable. The gear arrived in excellent condition, exactly as described. You can tell they take great care in sourcing quality equipment. Will definitely be buying from them again!

February 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look