Myhealthoutfit Reviews 

144
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

ordered from my health outfit 1 months ago, no product, no refund or explanation. Biggest scam going. Paid 9.99 for 8-12 business day shipping, for what?? I am leaving state this week without the shir... See more

Rated 3 out of 5 stars

After not hearing anything for over 30 days out from placing my order, I emailed the company asking about shipping status. The responses were vague and non-committal. By that point I wanted a refund a... See more

Company replied

Rated 2 out of 5 stars

So far so scary. After two weeks I messaged to ask when my order would be shipping (website indicated 10 days). I got no written response, but was sent a tracking number. The tracking number doesn’t... See more

Company replied

Rated 1 out of 5 stars

I ordered 5 sweaters, in support of breast cancer awareness on 1st October. The order has finally been delivered today, 27th October. The website states 8 - 12 days delivery. I will not be wearing an... See more

Company details

Written by the company

In "myhealthoutfit", our brand is committed to representing a specific health theme through a series of well-designed clothing, so as to stimulate people's thinking and attention to health, hoping to help more people improve their health awareness.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

144 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(144)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT order from this company

I wished that I have searching for these reviews before placed order. The item ship to me on time, however IT IS NOT the material they claimed. The suppose "knit" type sweater is some kind o bring print material. I ordered S, L, 2XL and they all just one size. (Size S are way bigger than S and size 2XL is exactly same as the S ) I should know better not to order from any store via FB. If you are doing the search before ordering, please DO NOT order from this company. Now I need to see if I even able to get my refund.

December 18, 2023
Unprompted review
Myhealthoutfit logo

Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 1 out of 5 stars

Poor quality

My shirt arrived finally. But it’s just a cheap screen printed shirt. Not as advertised in the picture. they are using AI photos.

December 2, 2023
Unprompted review
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Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 2 out of 5 stars

So far so scary

So far so scary. After two weeks I messaged to ask when my order would be shipping (website indicated 10 days). I got no written response, but was sent a tracking number. The tracking number doesn’t exist according to the courier. I wish I had looked for other reviews prior to ordering, none are good. Will update if I get a response, or my order!

Edit: got my order after a month. I actually DO like the items (so I've increased one star) I received BUT as other reviewers have stated materials are NOT as promised. For example my "knit" sweater is a sweatshirt. A pair of pants I ordered (adult medium) don't fit my ten year old (too small).

November 27, 2023
Unprompted review
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Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 1 out of 5 stars

The product is not as represented in…

The product is not as represented in the online picture. Wrong style, wrong size. No labels, no paperwork. No info on returns. Just writing it off, but now they have my credit card number. Steer clear.

November 26, 2023
Unprompted review
Myhealthoutfit logo

Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 1 out of 5 stars

Scam

Color, sizing, type shirt — everything and no way to return or contact anyone.

November 16, 2023
Unprompted review
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Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 2 out of 5 stars

The issue is with the shipping

The issue is with the shipping, not with the product (the shirt is exactly what is advertised). My order took 10 days after I purchased the item to generate a shipping label and then another 10 to arrive. It is a ridiculously long time and they are not upfront on the website of how long it takes to begin the shipping process.

November 9, 2023
Unprompted review
Myhealthoutfit logo

Reply from Myhealthoutfit

Thank you for your recognition of our products and we apologize for any problems during transportation. We have taken note of your comments and will make improvements as soon as possible to improve the quality of our services. Please rest assured that we will try our best to shorten the shipping time and clearly indicate the time required for the entire shipping process on the website in advance. We apologize for the inconvenience and hope to have the opportunity to provide you with a better shopping experience. Thank you for your feedback, we will work hard to improve and look forward to working with you again. wish you a happy life!

Rated 1 out of 5 stars

My package came over a week later than…

My package came over a week later than expected, and the customer service was in contact with me the whole time. They replied quickly, but ignored every request I made in the email to have my shipping costs refunded. I sent a separate email asking that the shipping costs be refunded. It was completely ignored. Once I actually received the 2 hoodies I ordered from them, the quality was horrible. The seams feel like they were sewn with scratchy plastic, making it impossible to wear without extreme discomfort. When I contacted customer service about this issue I was completely ignored again. So now I'm out $70 and stuck with 2 crappy hoodies I can't even wear. DO NOT RECOMMEND!

October 25, 2023
Unprompted review
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Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 3 out of 5 stars

This company is questionable

Update: November 9, 2023 - I just received my shirt today. The material seems a bit odd and feels rather silky. The colors are bright but the sleeves are a bit shorter than I like. The shipping should be free for it to have taken 29 days to receive. I am satisfied with the shirt because of the message.

This company is questionable
I placed an order on 10/12/2023 and only just received a tracking number only after I filed a complaint with PayPal. The tracking number claims the package is on an international flight from China. I will not order from any company advertising on FaceBook again. I will update my review once I know more.

October 9, 2023
Unprompted review
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Reply from Myhealthoutfit

Thank you for your feedback, we are glad you are satisfied with the texture and color of the shirt. We apologize for the inconvenience caused by the delayed shipment. We will provide your feedback to the relevant departments in order to improve our services. If you have any other needs or questions, please feel free to contact us and we will try our best to solve it. Thank you for choosing our products and we hope you will be more satisfied with your future shopping experience. wish you a happy life!

Rated 1 out of 5 stars

Never received my order

Never received my order. After inquiring they only send automated messages stating that parcel is out for delivery. The parcel is located in the Netherlands, I live in Germany. Luckily I paid with Paypal and got my money back.
Don't order at myhealthoutfit. Chinese scammers

October 10, 2023
Unprompted review
Myhealthoutfit logo

Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 1 out of 5 stars

This company is 🚮

This company is straight trash. Your taking people's money. Who can relate or may have mental issues. If you were going to scam people you could've used a different them. They need to know they are not alone in this battle. You should be ashamed of yourself! I definitely will be reporting you all. I'm still wait for my items. Hell I'm still waiting on my confirmation email. " You Reap What You Sew"!!

October 3, 2023
Unprompted review
Myhealthoutfit logo

Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 4 out of 5 stars

Persevere and Customer Service Happens

I ordered 2 items of clothing (sweatshirt and top) from this company and they arrived in New Zealand in 12 days. One item was a perfect fit and colour as advertised. The other which was a sweatshirt was 7 cm shorter than their size chart so not a good fit at all. The colors were also not as nice as the advertised product so I emailed them to organise sending the garment back for a full refund. I got a message offering a 30% refund and me keep the garment. I replied that the garment was no good to me to wear and would prefer to return it for a full refund. I mentioned that I would report them to the Consumer Rights people if they didn't honour their returns policy. They then emailed the company address which is in China and I realised that I would have to return it at my cost. So I messaged them to ask if they would refund me 50% and I keep the garment to which they agreed. So I now have an email showing the refund is being processed and I received an apology that the garment was not up to standard. I'm pleased that in the end they demonstrated good customer service.

October 24, 2023
Unprompted review
Myhealthoutfit logo

Reply from Myhealthoutfit

Thank you for sharing your shopping experience. We're sorry that you encountered a sizing issue, but we're glad that you were able to find a satisfactory solution in the end. We have always been committed to providing customers with high-quality products and services, but sometimes some unexpected situations occur. We appreciate your understanding and patience and hope you will continue to support our brand. If you have any other questions or needs, please feel free to contact us. Happy shopping!

Rated 1 out of 5 stars

No delivery yet

So far - not great. Order is shipped - but - not received. No response from the company. I paid with PayPal - does anyone know if I have rights because I used PayPal?

October 25, 2023
Unprompted review
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Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 1 out of 5 stars

Awful customer service

Changed my mind about wanting the item I ordered, I emailed them about returning it. They said I didn’t have to return it and offered me a 30% refund of the product price- which would only be $8. I told them I’d like the full refund excluding shipping and never heard back.

October 12, 2023
Unprompted review
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Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 1 out of 5 stars

I think this is a scam site

Same as other review, I have been wanting 4 weeks for a tracking number. I have emailed several time asking for an update and only get sorry for the delay. I have now requested a refund.

October 10, 2023
Unprompted review
Myhealthoutfit logo

Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Rated 1 out of 5 stars

If I could write one I would I don’t…

If I could write one I would I don’t trust this site what so ever I have order from here still waiting for a tracking number 2 weeks later every time I message they send the same email apologising for any inconvenience, still no update and still no tracking number I think it’s a scam

September 13, 2023
Unprompted review
Myhealthoutfit logo

Reply from Myhealthoutfit

We're sorry to hear that you were dissatisfied with our product/service. Your feedback is important to us and we will take steps to ensure that this does not happen again.

Show reviews in all languages. (144 reviews)

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