My Holiday Guide Reviews 823

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, making the entire process smooth and enjoyable. People frequently highlight the excellent service received, noting the quick response times and the ease of the booking process. Many consumers express satisfaction with their holidays, describing them as amazing and seamless. Reviewers often mention that the company goes above and beyond to tailor options to their preferences, ensuring a stress-free and memorable travel experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Holidays

Users describe positive interactions with holidays. Many customers praise the excellent service and seamless... See more

Service

Consumers find service to be positive, highlighting its efficiency and helpfulness. Many reviewers praise the... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick, efficient,... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found the process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more

Rated 5 out of 5 stars

We booked an island hopping tour of Thailand through my holiday guide. We sent a what’s app including the dates we wanted to travel. The types of things we wanted to do and took it from there. In les... See more

Rated 5 out of 5 stars

Eric was absolutely amazing. He arranged all our travel requirement, even helping efficiently when flights got cancelled. The hotels that were chosen by Eric were amazing and very close to all ameniti... See more

Rated 5 out of 5 stars

Patrick organised our whole family trip to disneyland Paris. Everything about the holiday was perfect. The price was unbeatable, private transfer to and from hotel was on time and great! Hotel its sel... See more


Company details

  1. Airline Ticket Agency
  2. Tour Agency
  3. Travel Agency

Written by the company

My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

823 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Simply brilliant

Simply brilliant! We had a fabulous time on our trip to Romania and it was so easy to book through my holiday guide. Kevin was absolutely amazing! I had lots of questions over various things and they were able to provide, prompt information in a friendly and reassuring manor.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Eric was absolutely amazing. He arranged all our travel requirement, even helping efficiently when flights got cancelled. The hotels that were chosen by Eric were amazing and very close to all amenities. The train transfers were lovely and very easy. Eric has allowed us to have a fantastic city break and we will be contacting him again for further trips

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Holiday in Reykjavik

Robert made booking the holiday so simple and straightforward, checking multiple dates to find ones that suited us. The holiday ran like clockwork, the bus transfers from the airport in Reykjavik were very easy to understand and the hotel on offer was incredible - it was out of the city centre so it might not be for everyone but we made use of the local buses. The Northern Lights tour was fantastic, a very informative guide and they went out of their way to make sure we saw them.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Top customer service and Agent Eric

I contacted the company to enquire about a trip and have been looked after by Eric. He's been so amazing at coming back to me with answers to all my questions. He has been brilliant and amazing customer service. I haven't booked yet but feel confident when I'm ready to book with Eric via my holiday guide

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Iceland Short Break

I booked a short break to Iceland for November 2025 with a few excursions. From the first message to enquiry Eric was so helpful , he answered all my questions & even sent me a map showing me where to get to a particular place.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Kevin swiftly responded to my enquiry…

Kevin swiftly responded to my enquiry saying he was putting together some itineraries for us to look at.
He then sent some great ones through.
He followed up with a polite text asking if we were interested.
As my daughter has just booked something entirely different we didn't use the information and I explained this.
I've kept Kevin's details for future use as he is not pushy, just really helpful.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

It was an excellent experience, and thanks to Kevin. I received quick and well explained responses.The packages were excellent with affordable prices.

November 9, 2025
Unprompted review
Rated 4 out of 5 stars

The package was given to me in detail

I was given the whole package, the cost and dates and places. I was given the answer to the questions I asked. They asked me what dates are flexible to me ..
Robert is very helpful when I have queries to dates and flexibility . He is very helpful.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Iceland Trip

We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conveniently located in the city center, was wonderful. The excursions we took were fantastic as well, and we’re especially grateful to Robert for assisting us in choosing the right ones. Overall, the entire trip was budget-friendly and completely hassle-free. 😊

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ross has been amazing trying to arrange…

Ross has been amazing trying to arrange my holiday. It was tricky as I was going as a solo travellers. He gave me two amazing options with great pricing. He went over and beyond to assist me. I would recommend 100%

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Kevin

Kevin was very helpful he responded really quickly and found us a perfect holiday ,

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I was inquiring about a package…

I was inquiring about a package holiday, got all information, prices , flight times, payment plans etc sent to me swiftly and prompt. Eric , was very helpful, answered all my questions and queries, looked up information for me, very polite and positive & patient. Very impressive with Eric, will definitely use my holiday guide in the future 😀

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Unforgettable 06 𝐍𝐢𝐠𝐡𝐭𝐬 𝐣𝐨𝐮𝐫𝐧𝐞𝐲 through 𝐁𝐮𝐝𝐚𝐩𝐞𝐬𝐭, 𝐕𝐢𝐞𝐧𝐧𝐚 𝐚𝐧𝐝 𝐏𝐫𝐚𝐠𝐮𝐞

I bothered Kevin on a Sunday with my inquiry pertaining an 𝐢𝐭𝐢𝐧𝐞𝐫𝐚𝐫𝐲 for an unforgettable 06 𝐍𝐢𝐠𝐡𝐭𝐬 𝐣𝐨𝐮𝐫𝐧𝐞𝐲 through 𝐁𝐮𝐝𝐚𝐩𝐞𝐬𝐭, 𝐕𝐢𝐞𝐧𝐧𝐚 𝐚𝐧𝐝 𝐏𝐫𝐚𝐠𝐮𝐞 . Kevin responded swiftly and professionally. Pretty soon, Kevin had supplied a detailed itinerary with details of FLIGHTS, HOTELS to all 3 cities(Kevin even included links to reviews of the hotels), including rail transfers between cities as well as transfers to and from the airport. All this at a very good rate per person.

I will certainly be making use of his services again.

Thanks Kevin for your patience and answering all my questions.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great intenarary suggestions

Fast efficient service. Great deals. Kevin suggested great intenararys. Great value for money. Kevin was very professional. I would definitely recommend and will use them again.

October 7, 2025
Unprompted review

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