We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more
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Company details
Written by the company
My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.
Contact info
512b Lady Margaret Road, UB1 2NP, Southall, United Kingdom
- +442030265390
- contact@myholidayguide.co.uk
- myholidayguide.co.uk
Hasn’t replied to negative reviews
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It was perfect Holiday of the year
It was perfect Holiday of the year, all planned well and we al had a good time, well done to you Patrick Nelson, thenk tou very much, all the best to you and your team.
Unforgetable intercity trip
Patrick Nelson organized our intercity trips to Prague,Vienna and Budapest and its amazing from start to finish..Kudos to you for a job well done🥳
Excellent
Re Steven. V good Serice thank you. No issues there at all. Tbh surprised how quickly you responded. V good.
It was really good experience with…
It was really good experience with Kevin advice was helpful...thank you ..
Quick responses with good information
Got the information I needed in good time and responses were appropriate.
Kevin was really helpful
Kevin was really helpful, found us some great deals, and sent a detailed breakdown. He was happy to search for alternatives for anything we wanted to change.
Helpful and informative
Helpful and informative.
Happy with the service received.
A little 'pushy' asking for replies.
I got very quick response and the…
I got very quick response and the itinerary given to me as quite impressive
Kevin was very helpful and given me a very good itinerary plus the price was very reasonable too
He is so accommodating to my needs and did everything I requested as well
Thank you to the team and looking forward to future dealings
Kevin was so helpful with all my holiday enquiries
Kevin was so helpful with all my holiday enquiries. He answered quickly and promptly . Would recommend.
Thank you to Kevin for helping me with…
Thank you to Kevin for helping me with a deal I saw on Facebook. He made the changes I requested and came back with a similar price. Unfortunately we have decided not to travel to Thailand next year, but would definitely come back in the future.
Steven was absolutely amazing from…
Steven was absolutely amazing from start to finish. He listened carefully to what we wanted and put together the perfect itinerary for the trip.
Steven
Steven is a true professional. He responded quickly to every question and made sure we understood all the options available. His knowledge of destinations and ability to tailor the trip to our preferences was impressive.
Good customer service
Kevin was quick, pleasant and efficient at putting together a package for me that met all of my requirements. He gave me two options to pick from which gave me more choice than similar travel companies.
Patrick was extremely professional and…
Patrick was extremely professional and helpful. He took a lot of time to create a perfect itinerary for me visiting Thailand - Bangkok, Phuket and Koh Phi Phi. He dealt with all my requests/changes very promptly and efficiently. Highly recommended
Got me the best deal
Got me the best deal. Very helpful in getting money refunded due to cancelled flight
Quick response
Steven very responsive to my query
Providing useful information regarding the area and links to the hotel
Answering questions quickly
Polite and helpful
Kevin was very helpful and got back to…
Kevin was very helpful and got back to me quickly
My Europe Tour
I must admit that I initially approached the company with some reservations, given the prevalence of scams. However, Robert proved to be incredibly reassuring and patient in addressing all of my questions. He was consistently helpful whenever I needed assistance. He meticulously planned the holidays, travel arrangements, and hotel accommodations, ensuring a seamless experience for me. The hotels were conveniently located near the city centers and train stations. The train journey was quite lengthy, and while I would have preferred first-class seating, I understand that the ticket price would likely have been higher. Overall, it was a truly wonderful first experience, allowing me to visit three countries over a week with everything thoughtfully arranged. I extend my sincere gratitude to Robert.
Great Services
Thankyou to Robert for helping me through booking my trip. You were amazing and very helpful! The responses were always quick and he made the process as easy as he could for me. I appreciate all your help and will be booking through you again :)
Short break enquiry
I sent a message, making enquiries reference flights/hotels etc for a short break to Budapest. Robert responsed with the details I requested quickly. The flights times were not suitable, he therefore sent me alternative flight times.
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