My Holiday Guide Reviews 823

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and professionalism, making the holiday booking process smooth and stress-free. Many people found the service to be excellent, appreciating the detailed itineraries, efficient communication, and the ease of booking their trips. Reviewers frequently highlight the positive experiences with their holidays, noting that the trips were seamless, enjoyable, and offered great value. The booking process is often described as straightforward, with staff providing tailored options and addressing all queries promptly.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Holidays

Users describe positive interactions with holidays. Many customers praise the helpfulness and efficiency of... See more

Service

Clients share positive opinions on service, highlighting its efficiency and helpfulness. Many reviewers... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick,... See more

Booking process

Consumers express high satisfaction with the booking process, often highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more

Rated 5 out of 5 stars

Eric was absolutely amazing. He arranged all our travel requirement, even helping efficiently when flights got cancelled. The hotels that were chosen by Eric were amazing and very close to all ameniti... See more

Rated 5 out of 5 stars

I booked our holiday to Disneyland Paris through My Holiday Guide and I couldn’t fault the whole experience. Kevin offered me choices of hotels and dates and covered everything including transfers to... See more

Rated 5 out of 5 stars

Patrick organised our whole family trip to disneyland Paris. Everything about the holiday was perfect. The price was unbeatable, private transfer to and from hotel was on time and great! Hotel its sel... See more


Company details

  1. Airline Ticket Agency
  2. Tour Agency
  3. Travel Agency

Written by the company

My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

823 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Unforgetable intercity trip

Patrick Nelson organized our intercity trips to Prague,Vienna and Budapest and its amazing from start to finish..Kudos to you for a job well done🥳

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Re Steven. V good Serice thank you. No issues there at all. Tbh surprised how quickly you responded. V good.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

I got very quick response and the…

I got very quick response and the itinerary given to me as quite impressive
Kevin was very helpful and given me a very good itinerary plus the price was very reasonable too
He is so accommodating to my needs and did everything I requested as well
Thank you to the team and looking forward to future dealings

July 30, 2025
Unprompted review
Rated 4 out of 5 stars

Thank you to Kevin for helping me with…

Thank you to Kevin for helping me with a deal I saw on Facebook. He made the changes I requested and came back with a similar price. Unfortunately we have decided not to travel to Thailand next year, but would definitely come back in the future.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Steven

Steven is a true professional. He responded quickly to every question and made sure we understood all the options available. His knowledge of destinations and ability to tailor the trip to our preferences was impressive.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

Kevin was quick, pleasant and efficient at putting together a package for me that met all of my requirements. He gave me two options to pick from which gave me more choice than similar travel companies.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Patrick was extremely professional and…

Patrick was extremely professional and helpful. He took a lot of time to create a perfect itinerary for me visiting Thailand - Bangkok, Phuket and Koh Phi Phi. He dealt with all my requests/changes very promptly and efficiently. Highly recommended

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response

Steven very responsive to my query
Providing useful information regarding the area and links to the hotel
Answering questions quickly
Polite and helpful

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

My Europe Tour

I must admit that I initially approached the company with some reservations, given the prevalence of scams. However, Robert proved to be incredibly reassuring and patient in addressing all of my questions. He was consistently helpful whenever I needed assistance. He meticulously planned the holidays, travel arrangements, and hotel accommodations, ensuring a seamless experience for me. The hotels were conveniently located near the city centers and train stations. The train journey was quite lengthy, and while I would have preferred first-class seating, I understand that the ticket price would likely have been higher. Overall, it was a truly wonderful first experience, allowing me to visit three countries over a week with everything thoughtfully arranged. I extend my sincere gratitude to Robert.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great Services

Thankyou to Robert for helping me through booking my trip. You were amazing and very helpful! The responses were always quick and he made the process as easy as he could for me. I appreciate all your help and will be booking through you again :)

July 21, 2025
Unprompted review
Rated 4 out of 5 stars

Short break enquiry

I sent a message, making enquiries reference flights/hotels etc for a short break to Budapest. Robert responsed with the details I requested quickly. The flights times were not suitable, he therefore sent me alternative flight times.

July 15, 2025
Unprompted review

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