My Holiday Guide Reviews 823

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and professionalism, making the holiday booking process smooth and stress-free. Many people found the service to be excellent, appreciating the detailed itineraries, efficient communication, and the ease of booking their trips. Reviewers frequently highlight the positive experiences with their holidays, noting that the trips were seamless, enjoyable, and offered great value. The booking process is often described as straightforward, with staff providing tailored options and addressing all queries promptly.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Holidays

Users describe positive interactions with holidays. Many customers praise the helpfulness and efficiency of... See more

Service

Clients share positive opinions on service, highlighting its efficiency and helpfulness. Many reviewers... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick,... See more

Booking process

Consumers express high satisfaction with the booking process, often highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more

Rated 5 out of 5 stars

Eric was absolutely amazing. He arranged all our travel requirement, even helping efficiently when flights got cancelled. The hotels that were chosen by Eric were amazing and very close to all ameniti... See more

Rated 5 out of 5 stars

I booked our holiday to Disneyland Paris through My Holiday Guide and I couldn’t fault the whole experience. Kevin offered me choices of hotels and dates and covered everything including transfers to... See more

Rated 5 out of 5 stars

Patrick organised our whole family trip to disneyland Paris. Everything about the holiday was perfect. The price was unbeatable, private transfer to and from hotel was on time and great! Hotel its sel... See more


Company details

  1. Airline Ticket Agency
  2. Tour Agency
  3. Travel Agency

Written by the company

My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

823 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Holiday search on Facebook

We were searching for holidays on Facebook and found holidays to Budapest, Vienna and Prague. Kevin responded promptly and searched for us. He offered us good deals but Unfortunately we couldn’t make it. However we will contact him for future holidays

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Bucharest

Hi, we didn’t book due to childcare but Patrick gave us all the infirmation we needed he was super helpful.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

The advisor called Eric was very…

The advisor called Eric was very helpful looking at loads of holidays that I was interested in. Although I didn't book any in the end he was stil very helpful and so polite and helpful. Thank you Eric

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

After reading reviews I was a little sceptical but Robert was really reassuring, answered all my questions promptly and was really polite to deal with. Holiday was a success and had 4 happy children. Thank you Robert

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Patrick answered all my prayers when I…

Patrick answered all my prayers when I went looking for a trip of a lifetime to Thailand.
He was very professional and efficient. Nothing was too much trouble.
Patrick helped me choose some amazing destinations all over Thailand.
Thank you so much I highly recommend him.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

A remarkable customer agent.

Steven's ability to interact with client is exceptional. He shows confidence in addressing my concerns in a timely manner. His communication skills often exceeded my expectations. I am highly satisfied with his response to all of my queries.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service given by…

Excellent customer service given by Eric, who immediately responded to our requests, tailoring the trip to meet our needs. Unfortunately the world situation changed mid way and we are currently not comfortable flying, however if this changes I would reach back out to Eric to arrange travel for us.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Was interested in a holiday. Eric investigated the price and got back to us swiftly regards the trip to Rejkavik. Also popped over some trips that would be of use, as well as alternative flights. Gave us so much information for the trip which was great. Great service

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Dear Robert

Dear Robert
I had an excellent experience working with you from My Holiday Guide. From the initial inquiry to the final booking, Robert was incredibly helpful, responsive, and knowledgeable. He took the time to understand my preferences and provided tailored options that suited my budget and travel goals perfectly. His professionalism and attention to detail made the entire process stress-free and enjoyable. I highly recommend Robert to anyone looking for a reliable and friendly travel expert. Will definitely be booking through him again!
Regards
Laura

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Steven made this a great experience, he was very efficient with his quick replies and knew exactly what I was looking for. Nothing was too much trouble

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent holiday Guide

Eric was our agent he was very professional and covered every aspect of what we enquired about, hope to deal with Eric again.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Disneyland Paris

I booked our holiday to Disneyland Paris through My Holiday Guide and I couldn’t fault the whole experience. Kevin offered me choices of hotels and dates and covered everything including transfers to the hotel from the airport. There was also flight changes needed and he helped get us onto alternative flights with no hassle and no additional costs. Highly recommend!

April 20, 2025
Unprompted review

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