I ordered their product but never received it. But after speaking with their customer service, they honored my request for an immediate refund and they cancelled my subscription. The only reason I g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My product arrived in a timely manner and my one on one consultation was easy to understand and educational. Arianne was pleasant and tactful. I was disappointed when I found out treatment would take... See more
Company replied
So far so good. I purchased six pens and I am just finishing the first one. I am very consistent with morning and night applications and I believe I see improvement. I am glad I purchased plenty of pe... See more
Company replied
I'm treating my toes 2 to 3 times every day. The applicator is easy and effective as it allows me to reach under the nail. I'm also using anti-fungal spray in my shoes and socks. I'm about 30 days... See more
Company replied
Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.4
Excellent
386 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Mori was right on time with call was…
Mori was right on time with call & was gracious about being caught in my spam call blocker🙃. She was patient and was quite willing to review things that she that she had just explained so that I would understand it thoroughly.
May 31, 2026
Unprompted review
Reply from Lunavia
Hi Gail,
Thank you so much for taking the time to share your 5-star review!
We are absolutely thrilled to hear that Mori took such amazing care of you . Reaching out with questions or learning about a new routine can sometimes feel overwhelming, so I am incredibly glad her patient, gracious, and thorough approach made you feel so comfortable. She truly loves making sure our customers feel confident every step of the way, and we will definitely pass your sweet shout-out along to her!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Very long process
Very long process, but it all worked out well.Francine gave me a very detailed explanation of all involved with this process, and was very patient throughout the session.
I’m looking forward to the results. And the follow up idea is a nice addition to the product you all are e selling. Thank you.
Grant Smith
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Grant,
Thank you so much for taking the time to share your 5-star review!
You hit the nail on the head—clearing up stubborn nail issues is definitely a very long process that requires a mountain of patience, but hearing that it all worked out well for you is the ultimate reward. I am incredibly glad that Francine took the time to map out the entire process with such a detailed, patient explanation so you knew exactly what to expect. We truly believe nobody should have to navigate this slow journey alone, which is why our follow-up care is so central to what we do.
We are just as excited as you are for those final results to fully show out!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Making a medicine that works..
Making a medicine that works..it's only been 7 days..my nails are changing color..not so yellow..it's a nice sign..continue to be consistent..daily..
June 2, 2026
Unprompted review
Reply from Lunavia
Hi Rose,
Thank you so much for sharing your amazing progress and leaving us a 4-star review! Wow—seeing that yellow discoloration fade after just 7 days is an incredible sign that your nails are responding beautifully to the formula.
You have the perfect mindset: staying daily and consistent is the absolute secret weapon for long-term results. Even though nail growth takes time and patience, you are already well on your way, and we are so thrilled to be a part of your journey to healthy nails!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
So far seems to be working
So far seems to be working. Follow up has been great
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Greg,
Thank you so much for taking the time to share your 5-star review!
Hearing that the formula seems to be working well for you so far is fantastic news. Dealing with stubborn nail issues requires plenty of patience, so seeing that early positive momentum is a great sign that your daily routine is paying off. We are also incredibly glad to hear you've enjoyed our follow-up care—we believe nobody should have to navigate their healthy nail journey alone! Keep up that steady consistency; you are on the right track.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Doing good 👍Been using the Pens for 3…
Doing good 👍Been using the Pens for 3 months. Ordered 3 pens . I'm on my second pen.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Barbara,
Thank you so much for taking the time to share your 5-star review!
Hearing that you are "doing good" and smoothly moving through your second pen at the 3-month mark is wonderful news. Dealing with stubborn nail issues requires a lot of patience, so seeing that positive momentum halfway through your 3-pack supply is a clear sign that your daily routine is paying off. Keep up that steady consistency—you are on the exact right path, and we are cheering you on as that healthy new growth continues to push through!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Nothing in particular at the moment…
Nothing in particular at the moment seems to be working nails are looking a little better
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Steve,
Thank you for reaching out and sharing your feedback with us! I completely understand how it feels when you're working hard on a routine and waiting for that big breakthrough moment. It can definitely be a test of patience, but hearing that your nails are already looking a little better is actually a fantastic sign that you are on the right track!
We want to reassure you that we are here to support you every step of the way. Because toenails grow incredibly slow, seeing significant results simply takes time. The healthy new nail has to grow completely from the root to the tip, which can take several months.
To help speed things up and get the most out of your pens, here are a few quick tips to maximize your results:
1. File the surface: Gently buffing the top of the nail once a week helps the formula penetrate much deeper into the stubborn areas.
2. Stay completely dry: Make sure your feet are entirely dry before applying, as extra moisture can slow down your progress.
Consistency is the absolute secret weapon here, so please don't lose heart! Keep up the daily routine—you've got this.
If you need any additional assistance in the meantime, please don’t hesitate to reach out to us at wecare@mylunavia.com or call our line at 1-217-290-9938.
Best regards,
Nicky
The Lunavia Customer Care Team
James was so patient and extremely…
James was so patient and extremely helpful and friendly. He answered all my questions thoroughly. It was a pleasure speaking with him!
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Maria,
Thank you so much for taking the time to share your 5-star review!
We are absolutely thrilled to hear that James took such wonderful care of you. Reaching out with questions can sometimes feel a bit overwhelming, so I am incredibly glad his patient, friendly, and thorough approach made your conversation so comfortable and pleasant. He truly loves helping our customers navigate their journeys, and we will definitely pass your sweet shout-out along to him!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Easy product to use in follow instructions
The pen makes it easy to apply to the nails. One of my pens was empty and got no product out of it and they immediately shipped me 2 replacement pens. Great customer service. I’ve been using it twice a day now for about three weeks and I see great success. Additionally, my pickleball shoes, gym shoes and my socks are getting washed regularly. They recommended keeping a very clean foot experience. I am very satisfied and glad I ordered this product
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Kerry,
Thank you for reaching out and sharing your feedback! I am so glad to hear that you find the pens easy to use and that you are already doing an incredible job creating a healthy environment for your nails by washing your shoes and wearing clean socks—that level of dedication is fantastic! However, I am truly sorry that one of your pens arrived empty. I completely understand how frustrating that is when you're trying to stay consistent, and I want to assure you that we are here to help.
I have reported the empty pen to our quality control team to prevent this from happening in the future. To resolve this completely, we are processing a complimentary replacement pen for you right away so you don't miss a beat. Since toenails grow very slowly, seeing even modest progress at three weeks is actually a wonderful sign that your hard work is paying off!
We will be contacting you via email shortly to provide your tracking info and help you further. If you need any additional assistance in the meantime, please don’t hesitate to reach out to us at wecare@mylunavia.com or call our line at 1-217-290-9938.
Thank you for your patience and for letting us make this right!
Best regards,
Nicky
The Lunavia Customer Care Team
Easy to use and lasts 2-3 weeks
Easy to use and lasts 2-3 weeks. Already seeing positive results.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Lynn,
Thank you so much for taking the time to share your 5-star review!
Hearing that the pens are easy to use, lasting right on track for 2-3 weeks, and already showing positive results is absolutely wonderful. Dealing with stubborn nail issues requires a lot of patience, so seeing that positive shift early on is a huge win and a clear sign that your daily routine is paying off. Keep up that steady consistency—you are on the exact right path to completely healthy nails!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Christine was very patient and thorough
Christine was very patient and thorough with her information and explanation. She was professional and handled my question easily and in a way that I could absorb what she had to say without being pushy. She was a pleasure to work with.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Juliette,
Thank you so much for taking the time to share your 5-star review!
We are absolutely thrilled to hear that Christine took such wonderful care of you. Reaching out with questions can sometimes feel daunting, so I am incredibly glad her patient, thorough, and completely pressure-free explanation allowed you to comfortably absorb all the information. She truly embodies the kind, transparent support we strive to provide, and we will definitely pass your beautiful words along to her!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It really works on the 3 week it's…
It really works on the 3 week it's almost all cleared
May 22, 2026
Unprompted review
Reply from Lunavia
Hi Patricia,
Thank you so much for the 5-star review!
Hearing that your nails are almost completely cleared up by just the third week is absolutely phenomenal news. Dealing with stubborn fungus can be incredibly frustrating, so seeing such rapid, life-changing results is the ultimate reward. Your dedication to your daily routine is paying off beautifully! Since you are so close to the finish line, keeping up that steady consistency for just a little longer is your absolute ticket to locking in a complete recovery.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Still early in treatment progress and…
Still early in treatment progress and seems to be making some improvements.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Paul,
Thank you so much for taking the time to share your 5-star review!
Hearing that you are already noticing some improvements early on in your treatment is fantastic news. Dealing with stubborn nail issues requires a lot of patience, so seeing that positive momentum right out of the gate is a great sign that the formula is doing its job. Keep up that steady daily consistency—stubborn fungus takes time to fully clear, but you are officially on the right path and we are cheering you on every step of the way!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I was talking to James and told him the…
I was talking to James and told him the issue i was having and a few minutes later he solved the issue
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Belza,
Thank you so much for taking the time to share your 5-star review!
We are absolutely thrilled to hear that James jumped right into action and solved your issue within just a few minutes. Running into a hiccup can be incredibly frustrating, so we always aim to handle things quickly and seamlessly so you don't have to stress. James is a rockstar member of our team, and we will definitely pass your kind words along to him!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
"Francine"
Francine, the Representative, is who made this experience memorable. His engagement helped me to understand more clearly how the product worked, as well as what to expect. He assured me that I was not alone on my "foot fungal journey". He offered comfort that the product was safe, of quality, and of value.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Patricia,
Thank you so much for taking the time to share your 5-star review!
We are absolutely thrilled to hear that Francine made your experience so memorable. Dealing with a "foot fungal journey" can feel isolating and overwhelming, so I am incredibly glad his comforting engagement helped you feel fully supported. Knowing he clearly explained how the formula works, what to expect, and reassured you of its safety and value is exactly the kind of care we strive to provide. He is a phenomenal asset to our team, and we will definitely pass your beautiful words along to him!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I have tried every possible treatment…
I have tried every possible treatment for my 40 year old fungus including nail removal. No success. I am on my third pen of your product and it appears that 75% or more has gone from my mail.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Steve,
Thank you so much for the 5-star review! Wow—hearing that you've been battling this stubborn fungus for 40 years and have tried everything under the sun, including total nail removal, is unbelievable. To know that you are only on your third pen and are already seeing 75% or more of it completely clear up is a massive breakthrough.
I can only imagine how exhausting and frustrating four decades of failed treatments must have been. It brings our entire team so much joy to know our formula is finally giving you the relief you've waited so long for. Since you are so close to the finish line, keeping up that solid routine is your absolute ticket to getting that last 25% cleared out for good. You've got this, and we are cheering you on all the way!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hi Jane,
Thank you so much for taking the time to leave us a 5-star review!
Hearing that the formula is working well for you absolutely makes our day. Dealing with stubborn nail issues requires a lot of patience and steady commitment, so seeing that positive momentum is a fantastic sign that your daily routine is paying off. Keep up the great consistency—you are on the right track, and we are cheering you on every step of the way!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I’ve noticed a big difference
I’ve noticed a big difference. On my second one of 6.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Karen,
Thank you so much for taking the time to share your 5-star review!
Hearing that you’ve already noticed a big difference while only on your second pen out of six is absolutely incredible news. Dealing with stubborn nail issues takes a lot of patience, so seeing such a clear shift so early in your routine is a fantastic sign that the formula is doing its job beautifully. You have set yourself up for total success with that 6-pack supply, and your consistency is going to ensure those healthy, clear nails take over completely. Keep it up!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
First product in8 years that has…
First product in8 years that has actually showed some early results. Soooo excited
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Steve,
Thank you so much for the 5-star review! I am absolutely thrilled to read your message—hearing that our formula is the first product in 8 years to give you real, visible results is huge!
I can only imagine how exhausting and frustrating it must have been trying things for nearly a decade without success. Your excitement is 100% justified, and our whole team is celebrating this breakthrough with you! Those early results are the ultimate proof that your patience is finally paying off. Keep up that steady daily routine, because you are officially on the path to completely healthy nails.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I have some noticeable improvements on…
I have some noticeable improvements on my toenails.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Curtis,
Thank you so much for taking the time to share your 5-star review!
Hearing that you are already seeing noticeable improvements on your toenails is absolutely wonderful. Dealing with stubborn nail issues requires a lot of patience, so seeing that positive shift is a clear sign that your daily routine is paying off. Keep up that steady consistency—you are on the right track, and we are cheering you on as your healthy new nails continue to grow in!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Worth giving the anti-fungal pens a try……
I have been using the antifungal pens for about 3 months. I have significant improvement in my nails. I think by the time I get through the 6 months the nails will be really good. I can already wear sandals again.
June 1, 2026
Unprompted review
Reply from Lunavia
Hi Leslie,
Thank you so much for the wonderful 5-star review! Hearing that you are already rocking your sandals again after 3 months brings a massive smile to our faces—that is a huge milestone, and you deserve to show off your toes with absolute confidence!
You have the perfect perspective on this journey. Because toenails grow from the root out, it truly takes that 6-month mark to see a total transformation. Seeing significant improvement already is an incredible sign that your daily routine is paying off beautifully. Keep up that amazing consistency; you are completely on track for a full recovery!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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