Ordered x2 on December 10th 2020, arrived today on December 31st - 6 days later than advised but cannot really fault due to COVID & Christmas. Didn't have much hope after reading previous reviews, but... See more
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See what reviewers are saying
I am very happy with my lampshade, it arrived safe and sound and was easy to put together, the picture quality is good. My only suggestion to potential buyers is think about your photos and the order... See more
We ordered a lamp on the 18th November and received it 3rd December only 12 working days. We received tracking information when it was shipped and sent to couriers. We did get in touch with their cust... See more
Ordered a Spotify plaque end of jan only just come today all the reviews on the site looked lovely payed an extra 3.99 for a wooden stand like a canvas goes on when being painted and it’s come today... See more
Not good enough
Only enquiring stopped the whole order. Paid for engraving nothing had. Athorough look around nothing. Took ages to make sense y it took so long. The ad shows tap to light up I having to pick up and shake to work it. Extremely disheartenend as this was meant to be a Xmas present NEVER AGAIN FROM THESE
December 28, 2020
Unprompted review
ordered a engraved moon lamp on the 8th…
ordered a engraved moon lamp on the 8th december, payed extra 20£ for it to be delivered with in 5/8 days, its now 24th and its still in HongKong, was a christmas gift for my mum!!
December 24, 2020
Unprompted review
Scam
Ordered a key ring and paid £10 for quick delivery and two weeks later still nothing, no emails, still shows as processing and they don’t respond to emails. Awful.
December 23, 2020
Unprompted review
The product is shambolic
The product is shambolic, looks nothing like the photo online. This is a scam!! The moon is plastic, the photo barely shows and the light is not bright at all and why is the light red. Dont ever order from this website.
December 18, 2020
Unprompted review
Not as Advertised
I ordered a custom photo 3D moon lamp as a Christmas gift. I received it in reasonable time and was kept updated with it's progress and received tracking details etc so no complaints on that front.
However, I was very disappointed with the product itself. The image on the lamp is quite faint and nowhere near as clear and defined as the images on the website suggest. I conveyed my disappointment to the company who said that they cannot refund or replace as it is personalised. I don't feel that the lamp is adequate to give as a gift and so I am now out of pocket and feel I have been misled.
Something to consider before opting for a personalised lamp, they are not cheap and the images on the website are not a true reflection of the actual product supplied.
December 15, 2020
Unprompted review
Frank could not have been more helpful…
Frank could not have been more helpful in giving me timeframes and advising me on the best way to get it on time. If the product is half as good as I’m the service my wife and son are in for a real treat
December 14, 2020
Unprompted review
Good service
We ordered a lamp on the 18th November and received it 3rd December only 12 working days. We received tracking information when it was shipped and sent to couriers. We did get in touch with their customer services to check everything was ok and got a quick reply from a lady called sally. It arrived in one piece ( not broken) and we are very pleased with the product and service, would definitely recommend.
December 4, 2020
Unprompted review
Overall Good Website
Product came in good time. I made an error with the engraving on my lamp and customer service was very helpful in getting the issue resolved although their repsonse times to my messages i thought were a little long.
Only downfall to the product is it came in a pretty dirty, beat-up box but as I bought this as a present I can easily re package it.
Overvall good website to shop from.
June 18, 2020
Unprompted review
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