Putting your trust towards the cash out of your pension is stressful also the fact you don’t turn any age twice! You do need the advisors advice ! Not cheap but competent following through with deliv... See more
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Review summary
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What people talk about most
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The whole process was a positive experience, they took into account my situation and listened to my wishes. With their help I was able to make an informed decision from the options available to me. Ev... See more
Company replied
I used My Pension Expert 8 years ago when I first started my private pension. It was a very worrying time when hearing of all the scams going around and people losing their life long savings. Having... See more
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Wonderful people. Knowledgeable and supportive. Nothing is too much trouble. All my queries answered straight away. My personal advisor was always in contact and kept me updated every step of the way.... See more
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Company details
Written by the company
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Written by the company
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Contact info
Colonnades house, DN1 3BW, Doncaster, United Kingdom
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Very pleased with the full service…
Very pleased with the full service provided, would recommend My pension Experts to anyone
January 9, 2026
Reply from My Pension Expert
Hi Joe,
Thank you for your lovely review! We're delighted to hear that you're pleased with our service. If you ever need further support, we are always here to help!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Very professional
Very professional, explain everything in easy to understand language, make sure you understand your options. Kept informed through out .
January 14, 2026
Reply from My Pension Expert
Hi Christopher,
Thank you for your lovely review! We're pleased to hear that everything was explained clearly and that you felt fully informed about your options throughout. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Would recommend without any hesitation
Would recommend without any hesitation. Communication throughout the process was fantastic. I felt I was in good hands. Friendly & informative staff. My client support representative was a diamond.
January 13, 2026
Reply from My Pension Expert
Hi Tracy,
Thank you for your kind review! We are delighted to hear that you felt well supported throughout and that our communication and friendly, informative team made a real difference. We are always here if you need further support!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Karol,
Thank you for your 5-star review! We are really pleased that our team was so helpful and made a positive difference. If you ever need further support, we are always here to help!
Elyse at My Pension Expert
My Pension Expert have been very…
My Pension Expert have been very informative and helpful in navigating my request to access my Pension and set up longer term management of My funds. The team of experts were very polite and helpful.
December 4, 2025
Reply from My Pension Expert
Hi Stuart,
Thank you for your kind review! We're delighted to hear that our team was informative and supportive in helping you access your pension and set up long-term management of your funds. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Started my process 17th November it was…
Started my process 17th November it was fully sorted & payments started by end of December. Fab helpful staff. My partner is going through the process now
January 7, 2026
Reply from My Pension Expert
Hi Sue,
Thank you for your wonderful review! We are so pleased that everything was sorted so quickly and that our team was able to support you throughout the process. We are also glad your partner is now going through the process with us and we will make sure they receive the same level of care and support!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Graham,
Thank you for your 5-star review! We are very pleased to hear you found our service efficient and our communication clear. Please don't hesitate to reach out if you need further support!
Elyse at My Pension Expert
Everything was very simple to get all…
Everything was very simple to get all my pensions in one place and had offers and easy decisions to make with no pressure or hassle....everything was done very quickly and professionally
January 7, 2026
Reply from My Pension Expert
Hi Anon,
Thank you for your 5-star review! We are pleased to hear that the process was simple and straightforward, and that you felt supported without any pressure or hassle. It is great to know everything was handled quickly and professionally. We are always here if you need further support!
Elyse at My Pension Expert
Very polite and informative team
Very polite and informative team. Always willing to phrase things in English rather than legal jargon.
Always available when information is required.
First rate!
January 7, 2026
Reply from My Pension Expert
Hi Ian,
Thank you for your kind review! We are delighted to hear that you found our team polite, informative and easy to deal with. If you ever need further assistance, we are always here to help!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Pension Annuity
After various conservations with staff at My Pension Expert it was agreed for my future needs an annuity would be the best option.
Once the application had been submitted to the annuity provider, My Pension Expert kept me regularly informed and chased up the pension companies (as I had several accounts that were being transferred) and provided updates when each fund had been received.
Upon completion of all funds being transferred a final email was sent confirming the process was complete.
Thank you My Pension Expert for your patience and help through this process.
January 7, 2026
Reply from My Pension Expert
Hi Tracey,
Thank you for your lovely review! We’re delighted to hear that our team could guide you through the annuity process and keep you informed at every stage. It’s great to know that our support with multiple transfers made the process smoother for you. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
my pensions expert
very helpful with no pressure, giving you all the options and explaining them.
Was very daunting having to deal with this but was quickly reassured by my pension expert who where there to answer any questions.
Very good service
January 7, 2026
Reply from My Pension Expert
Hi Mr McIvor,
Thank you for your wonderful review! We are really pleased to hear that you found the process reassuring and that everything was explained clearly without any pressure. It is great to know that we were able to support you and answer your questions along the way. We are always here if you need further support!
Elyse at My Pension Expert
Friendly help and regular updates on…
Friendly help and regular updates on the progress of my application. Clear guidance and advice from my Independent Financial Adviser. Such an important subject explained in an easy clear way.
January 2, 2026
Reply from My Pension Expert
Hi Sandra,
Thank you for your kind review! We’re pleased to hear you received friendly support and regular updates throughout your application. If you ever need further support, we are always here to help!
Elyse at My Pension Expert
Helpful staff who were easy to talk to…
Helpful staff who were easy to talk to and patient in explaining the complexity of sorting out the best options for someone with limited knowledge of the pension options available
December 5, 2025
Reply from My Pension Expert
Hi Andrew,
Thank you for your lovely review! We’re really pleased to hear that our team were easy to talk to and took the time to explain everything clearly. Making complex pension options easier to understand is very important to us, so it’s great to know you felt supported throughout the process!
Elyse at My Pension Expert
The team are very professional and very…
The team are very professional and very helpful and keep you updated as promised..Well done and thank you
December 29, 2025
Reply from My Pension Expert
Hi Ayhan,
Thank you for your 5-star review! We’re delighted to hear you found the team professional and helpful and that you were kept updated as promised. We are always here if you need further assistance!
Elyse at My Pension Expert
My pension Expert we’re really good in…
My pension Expert we’re really good in advising me on my pension plans
December 29, 2025
Reply from My Pension Expert
Hi Angie,
Thank you for your 5-star review! We’re really pleased to hear that you found our advice helpful when planning your pension. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
MyPensionExpert a customer's review
From the outset of my referral by Pensionwise, MyPensionExpert has provided a very comprehensive service. Starting with an in depth telephone interview, covering all aspects of my finances and lifestyle, their financial experts compiled a full report outlining my pension options, expectations and their suggested recommendations and strategies to maximise my pension pot. Always clear that I was always at liberty to consult other pension advisors, once I decided to accept their advice, I was appointed a very professional account handler who, in my case, navigated me through the complexities of dealing with my pension providers in order to establish my pension income going forward. I am very satisfied with the service and advice I received from MyPensionExpert.
December 23, 2025
Reply from My Pension Expert
Hi A.M Tate,
Thank you for your glowing review! We’re delighted to hear that your experience with us was comprehensive and reassuring from start to finish. It’s great to know your account handler was able to guide you through the process smoothly and help establish your pension income with confidence!
Elyse at My Pension Expert
Charlotte and the rest of the team were…
Charlotte and the rest of the team were there for me when I didn't understand the options I had the financial advisor explained in detail what was best for me all I did was sit back and wait for my pension to activate they did everything I was expecting.
December 23, 2025
Reply from My Pension Expert
Hi William,
Thank you for your lovely review! We’re delighted to hear that Charlotte and the team were able to support you and explain everything clearly. Making the process simple and stress free is exactly what we aim for, so it’s great to know you felt confident to sit back while we took care of everything!
Elyse at My Pension Expert
Very informative
Very informative, took time to talk over options. Never felt a hard sell.
December 18, 2025
Reply from My Pension Expert
Hi Andrew,
Thank you for your kind review! We’re really pleased to hear you found the discussion informative and felt comfortable exploring your options. If you ever need further assistance, please don't hesitate to reach out!
Elyse at My Pension Expert
Great experience throughout
From making the initial contact and all through the process the team at MPE have been great, everything has been explained in simple terms, I have been kept informed by Charlotte all through the process.
All my questions and emails have been answered promptly by the team. Highly recommend MPE,
December 23, 2025
Unprompted review
Reply from My Pension Expert
Hi Carl,
Thank you for your wonderful review! We are delighted to hear that your experience with us has been so positive from start to finish. Keeping everything clear and straightforward is really important to us and it is great to know Charlotte and the team kept you well informed and supported throughout!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Everything explained in easy to…
Everything explained in easy to understand manner and support was always available . Any problems were quickly sorted. Very happy with my team.
December 22, 2025
Reply from My Pension Expert
Hi Gary,
Thank you for your kind review! We are really pleased to hear that everything was clearly explained and that our support was always there when you needed it. It is great to know that any issues were sorted quickly and that you are happy with your team!
Elyse at My Pension Expert
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