Putting your trust towards the cash out of your pension is stressful also the fact you don’t turn any age twice! You do need the advisors advice ! Not cheap but competent following through with deliv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole process was a positive experience, they took into account my situation and listened to my wishes. With their help I was able to make an informed decision from the options available to me. Ev... See more
Company replied
I used My Pension Expert 8 years ago when I first started my private pension. It was a very worrying time when hearing of all the scams going around and people losing their life long savings. Having... See more
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Wonderful people. Knowledgeable and supportive. Nothing is too much trouble. All my queries answered straight away. My personal advisor was always in contact and kept me updated every step of the way.... See more
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Company details
Written by the company
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Written by the company
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Contact info
Colonnades house, DN1 3BW, Doncaster, United Kingdom
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from My Pension Expert
Hi Paula,
Thank you for your 5-star review! We are delighted that you found the communication clear and helpful throughout. We are always here for further support if needed!
Elyse at My Pension Expert
Vey informative
Vey informative. Helped me understand all about structuring my Pension Plan which I really didn't know when I initially enquired. I worked with a Financial advisor who helped me choose the type of plan I was requiring for my needs.
January 27, 2026
Reply from My Pension Expert
Hi Mr Ellis,
Thank you for your lovely review! We are delighted to hear you found the information helpful and that the advice you received made pension planning clearer and more suited to your needs. It is great to know your financial adviser was able to guide you through the options with confidence!
Elyse at My Pension Expert
Simple changeover no complications…
Simple changeover no complications clear and concise information.
January 23, 2026
Reply from My Pension Expert
Hi Graeme,
Thank you for your 5-star review! We are really pleased to hear the changeover was simple and that the information provided was clear and easy to follow. Please don't hesitate to contact us if you need further support!
Elyse at My Pension Expert
What a great experience I had…
What a great experience I had .. very professional throughout , great communication keeping me informed every step of the way .. and something that I thought was going to be a massive challenge was seamlessly easy! Thank you all 🙏
January 23, 2026
Reply from My Pension Expert
Hi Claudia,
Thank you for your wonderful review! We're really pleased to hear that you had such a positive experience and what seemed like a big challenge turned out to be straightforward and stress-free. We are always here if you need further support!
Elyse at My Pension Expert
From the very start of the process of…
From the very start of the process of contacting the Pension Expert I have nothing but praise for the professionalism and communication updates which helped me in making an informed decision on how to make my pension work best for me.
The communication as indicated was first class and I was fully aware of what was happening and where we were up to throughout the process.
Would highly recommend.
January 26, 2026
Reply from My Pension Expert
Hi Alan,
Thank you for your glowing review! We're delighted to hear that our professionalism and clear communication helped you feel informed and confident throughout the process. If you ever need further support, we are always here to help!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Strong communication and maximum annuities
MPE were open & instructive and kept in contact with regular updates. They helped consolidate my pension pots for a single annuity, and also account for my changing health situation to maximise the annuities. They had to work hard with one of the pensions which was tardy if not wholly obstructive
January 26, 2026
Reply from My Pension Expert
Hi Dave,
Thank you for your lovely review! We are pleased to hear that you found our team open and instructive and that the regular updates were helpful. It is great to know we were able to support you with consolidating your pension pots and taking your health situation into account to help maximise your annuity. If you ever need further assistance, please don't hesitate to reach out!
Elyse at My Pension Expert
Only 5 stars I'd give them 6
From start to finish I felt confident in the way they handled my case. I was updated regularly and wasn't left wondering what was happening and how my application was progressing. I can honestly say that I will happily recommend My Pension Expert to anyone who is about to start receiving their pension.
January 23, 2026
Reply from My Pension Expert
Hi Michael,
Thank you for your glowing review! We are so pleased to hear that you felt confident throughout the process and that our regular updates helped give you peace of mind. If you ever need further assistance, we are always here!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Good and precise communication through…
Good and precise communication through the whole process
January 23, 2026
Reply from My Pension Expert
Hi Michael,
Thank you for your 5-star review! We are pleased to here that the communication was clear and precise throughout the whole process. Please don't hesitate to reach out if you need further support!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Nick,
Thank you for your 5-star review! We are so glad that you had a good experience! We are always here if you need further assistance!
Elyse at My Pension Expert
Explained in easy to understand…
Explained in easy to understand language
Constant communication through all the process
Always there when I called
Please don’t change anything
10/10
January 22, 2026
Reply from My Pension Expert
Hi Peter,
Thank you for your wonderful review! It really means a lot to hear that everything was explained clearly and that the communication throughout made a difference. If you ever need further assistance, we are always here!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Michael,
Thank you for your feedback! We appreciate you taking the time to share your experience and we’re glad we were able to support you. If there’s anything we can do to improve or better support you in future, please don’t hesitate to let us know!
Elyse at My Pension Expert
Confused and disillusioned
My advisor listened to my wishes and worked with me and explained the differences between the routes I could take
January 19, 2026
Reply from My Pension Expert
Hi Ladders,
Thank you for your 5-star review! We’re pleased to hear that your adviser took the time to listen to your wishes, work closely with you and clearly explain the different options available. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Highly Recommended
From the start the process has been smooth and kept up to date. With experience so far would highly recommend My Pension Expert.
January 15, 2026
Reply from My Pension Expert
Hi Mr R Cram,
Thank you for your lovely review! We’re so pleased to hear that the process has been smooth from the start and that you’ve felt well-informed throughout. Please don't hesitate to reach out if you need further support!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Shaun,
Thank you for your 5-star review! We’re delighted to hear that you found our staff helpful and respectful. Your kind words mean a great deal to the team and are very much appreciated.
Elyse at My Pension Expert
Very helpful and understanding…
Very helpful and understanding discussions were had over sometime.
The agents were very patient with me and gave me just the right amount of advice.
January 15, 2026
Reply from My Pension Expert
Hi David,
Thank you for your kind review! We’re really pleased to hear that you found the discussions helpful and that our team were patient and supportive throughout. Providing thoughtful guidance at the right pace is very important to us and it’s lovely to know that came across. We are always here if you need further assistance!
Elyse at My Pension Expert
I've had a good experience with…
I've had a good experience with everyone who has assisted me with my pension. Made me feel at ease from the start. I would highly recommend.
January 14, 2026
Reply from My Pension Expert
Hi Alan,
Thank you for your lovely review! We are delighted to hear that you had a positive experience and felt at ease from the beginning. We are always here if you need further assistance!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Transfer of Funds
I was a bit apprehensive initially, but then as the preliminary form filling was gathering pace, i felt very confident with my choice of consultants.
I was being constantly advised on the progress throughout.
I would recommend My Pension Expert to my clients and friends.
January 16, 2026
Reply from My Pension Expert
Hi Mr Provencal,
Thank you for your 5-star review! We are really pleased to hear that your confidence grew throughout the process and that our team kept you well-informed at every stage. If you ever need further assistance, we are always here to help!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
This team is so great
This team is so great, very detailed, efficient and fast on delivering results...
January 16, 2026
Reply from My Pension Expert
Hi Rizaldo,
Thank you for your 5-star review! We are delighted to hear that you found the team detailed, efficient and quick in delivering results. If you ever need further support, we are always here!
Elyse at My Pension Expert
Very friendly, Professional and knowledgeable.
Very friendly, professional and knowledgeable.
I found them very easy to talk to and if there was anything I did not understand they took the time to explain to me until I understood.
Great customer service.
January 15, 2026
Reply from My Pension Expert
Hi Andy,
Thank you for your wonderful review! We are really pleased to hear that you found our team friendly, professional and easy to talk to. We are always here if you need further support!
Elyse at My Pension Expert
Very helpfull and informative very…
Very helpfull and informative very friendly staff help you throuh all the process
January 14, 2026
Reply from My Pension Expert
Hi James,
Thank you for your 5-star review! We're glad our team could guide you through the process and make it a positive experience. We are always here if you need further assistance!
Elyse at My Pension Expert
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