Putting your trust towards the cash out of your pension is stressful also the fact you don’t turn any age twice! You do need the advisors advice ! Not cheap but competent following through with deliv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole process was a positive experience, they took into account my situation and listened to my wishes. With their help I was able to make an informed decision from the options available to me. Ev... See more
Company replied
I used My Pension Expert 8 years ago when I first started my private pension. It was a very worrying time when hearing of all the scams going around and people losing their life long savings. Having... See more
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Wonderful people. Knowledgeable and supportive. Nothing is too much trouble. All my queries answered straight away. My personal advisor was always in contact and kept me updated every step of the way.... See more
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Company details
Written by the company
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Written by the company
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Contact info
Colonnades house, DN1 3BW, Doncaster, United Kingdom
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from My Pension Expert
Hi James,
Thank you for your 5-star review! We are delighted you had an excellent experience. We are always here if you need further support!
Elyse at My Pension Expert
Great experience!
From the start of my enquiry My Pension Expert have made the journey very easy. Great advice and best options discussed with no pressure. They kept me up to date on the progress of my pension investments with phone calls and emails, and were always available to discuss any questions. I would highly recommend them to anyone.
February 12, 2026
Reply from My Pension Expert
Hi Mrs Macneill,
Thank you for your wonderful review! We’re thrilled to hear that your experience with us was smooth and informative, and that our team could provide guidance without any pressure.
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Communication is pretty good
Communication is pretty good and all the people I spoke too have given me lots of confidence in me picking the correct advisors
February 12, 2026
Reply from My Pension Expert
Hi David,
Thank you for your kind review! We're delighted to hear that our team made you feel confident in choosing the right advisers and that our communication met your expectations. If you ever need further support, we are always here!
Elyse at My Pension Expert
Excellent
Excellent, methodical advice. All the staff I had dealings with, showed genuine interest, and gave the impression giving me 100% service.
January 30, 2026
Reply from My Pension Expert
Hi John,
Thank you for your wonderful review! We are delighted to hear that you found our advice thorough and well-structured. It is especially pleasing to know that every member of the team showed genuine interest and made you feel fully supported throughout. If we can assist you again in the future, we will be very happy to help!
Elyse at My Pension Expert
Pension
Clear, helpful and informative. Kept in contact with me throughout the process
February 12, 2026
Reply from My Pension Expert
Hi Andrew,
Thank you for your lovely review! We are really pleased to hear that you found everything clear, helpful and informative, and that the regular updates made the process smoother for you. Please do not hesitate to get in touch if we can assist you again in the future!
Elyse at My Pension Expert
Easy to talk to.
Easy to talk to, very good communication, lots of help and contact was easy. Friendly and efficient service at all times.
February 9, 2026
Reply from My Pension Expert
Hi Shirley,
Thank you for your kind review! We are delighted to hear that you found the communication clear and the service friendly and efficient throughout. If you ever need anything in the future, we will be more than happy to help!
Elyse at My Pension Expert
Very helpful and kept me up to date on…
Very helpful and kept me up to date on progress
February 5, 2026
Reply from My Pension Expert
Hi Stewart,
Thank you for your kind review! We are pleased to hear you found our team helpful and that you felt kept up-to-date throughout the process. Clear and consistent communication is very important to us, so it is great to know this made a difference to your experience!
Elyse at My Pension Expert
My Pension Expert
Was recommended mypensionexpert by a work colleague and wasnt disappointed I can't fault them in any way from start to finish they've been fantastic at keeping me in the loop and sorting out any obstacles that occurred like to make a special mention to Reece Dunn who was my go to and went that extra mile can't recommend mypensionexpert enough
February 12, 2026
Reply from My Pension Expert
Hi Andrew,
Thank you for your glowing review and for choosing us following your colleague's recommendation! We are thrilled to hear that you felt supported from the start to finish and kept fully informed throughout the process. Navigating pensions can sometimes present unexpected challenges, so it is great to know you felt confident in how everything was handled.
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Used MyPensionExpert to arrange an…
Used MyPensionExpert to arrange an annuity from an Aviva pension fund. Went through all the options with them and decided on an annuity with Just providing a significantly higher income than Aviva would have given.
Excellent team at MyPensionExpert who were easy to contact and provided a personal service.
Highly recommended.
February 11, 2026
Reply from My Pension Expert
Hi P M Goggin,
Thank you for your lovely review! We are delighted that we were able to guide you through options and help you secure an annuity that delivers a significantly higher income. It is also great to hear that you found our team approachable and easy to contact. Providing clear advice with a personal touch is very important to us!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Thoroughly professional
I had no idea about what to do with my pension pot but My Pension Expert made everything so easy to achieve the best way forward.
Every advisor has been extremely professional, thorough and friendly.
What could have been a daunting experience was totally the opposite
August 17, 2025
Reply from My Pension Expert
Hi Pete,
Thank you for your kind review! We're thrilled to hear that our team made navigating your pension straightforward and positive. It's wonderful to know our advisers could provide professional, thorough and friendly support throughout!
Elyse at My Pension Expert
Clear knowledgeable conversations & on…
Clear knowledgeable conversations & on line guidance
February 5, 2026
Reply from My Pension Expert
Hi Nigel,
Thank you for your 5-star review! We're delighted to hear you found our guidance clear and helpful. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
one improvement to suggest
Really good experience the only reason for the loss of one star is I would have liked a single point of contact from the beginning. I was email by lots of different people without knowing what they all did or who was the correct person I needed to answer my questions.
Later on I had Kelly who has been fab.
Otherwise excellent service.
February 9, 2026
Reply from My Pension Expert
Hi Kendal,
Thank you for your feedback! We're glad you had an excellent experience overall and that Kelly was able to provide fantastic support. We appreciate your comments about having a single point of contact and is something we will keep in mind for the future.
Elyse at My Pension Expert
People are easy to talk too and explain…
People are easy to talk too and explain how things work
February 9, 2026
Reply from My Pension Expert
Hi Louise,
Thank you for your 5-star review! We are so pleased that you felt comfortable speaking with us and that everything was explained clearly. If you ever need anything in the future, we are always here to help!
Elyse at My Pension Expert
Very good comunication at every stage
Have been impressed with the service i have recieved. Have been kept informed at every stage of the process,in a clear and easy way,meaning it has been a smoth transaction
February 5, 2026
Reply from My Pension Expert
Hi K Hornsby,
Thank you for your kind review! We are delighted to hear that you have been impressed with the service and that everything was clearly explained throughout. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
I found the whole process very easy
I found the whole process very easy. I was kept informed and explanations were easy to understand
February 5, 2026
Reply from My Pension Expert
Hi Mrs Rowswell,
Thank you for the lovely 5-star review! We are really pleased to hear that you found the process easy and the explanations clear. We are always here if you need anything else!
Elyse at My Pension Expert
Process can feel slow
February 5, 2026
Reply from My Pension Expert
Hi Ian,
Thank you for your review! We appreciate your honesty and understand that the process can feel slow at times. If you ever need assistance, we are always here to help!
Elyse at My Pension Expert
Most helpful
February 5, 2026
Reply from My Pension Expert
Hi Christopher,
Thank you for your feedback! We're pleased to hear that you found the service helpful. If there is anywhere that we can approve to make your experience a 5-star, please let us know!
Elyse at My Pension Expert
Additional deposit into Aviva from…
Additional deposit into Aviva from Reassure went smoothly and i was told of progress as it happened.
January 30, 2026
Reply from My Pension Expert
Hi Stephen,
Thank you for your 5-star review! We're glad to hear the additional deposit from ReAssure into Aviva went smoothly and that you were kept informed throughout the process!
Elyse at My Pension Expert
Excellent service provided.
February 4, 2026
Reply from My Pension Expert
Hi Mavini,
Thank you for your kind review! We're really pleased to hear that you were happy with the service. We are always here if you need further support!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Mr Lopes,
Thank you for your lovely review! We are thrilled to hear that you found the advice attentive and supportive throughout. Please don't hesitate to contact us if you need further assistance!
Elyse at My Pension Expert
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