Mypersonalinsights Reviews 5,598

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I would like to ask people who is being dehonestly cashed for subscription money, lets go altogether and fill complain against this company. Lets go through fcb. I still receiving emails from gerech... See more

Rated 4 out of 5 stars

Okay, here is a positive update about the company. I am sure they see negative feedbacks about their reputation and service. But they are willing to improve. And for this, after negotiating, t... See more

Company replied

Rated 1 out of 5 stars

This is a fraud, when I created an account in the website, they never mentioned anything about paying €30 per month. When I unsubscribed, they sent me an invoice of €30 and keeps on adding €9.95 char... See more

Company replied

Rated 3 out of 5 stars

It was good. I was instructed to contact Vriendenloterij to cancel this directly. I have done so and was refunded by Vriendenloterij. So there this matter is closed, thanks. Regards, V S Daniels... See more


Contact info

2.4

Poor

TrustScore 2.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT PAY THE BILL AT ALL IT IS A SCAM./NON PAGATE AFFATTO LA FATTURA, È UNA TRUFFA.

If you have also received harassing bills from this company, there is no need to worry about, because their billing system is not legal, confirmed by the police and lawyer. The only thing that you need to do it to block their emails and text messages from them. There will surely be a reply under this comment with their absurd reply and also no need to pay attention to it, their terms and conditions don't have any legal validity.

Remember !!! Do not pay any invoice from them, if you do you are completely in the scam.

--------------------------------------------
Se anche voi avete ricevuto bollette moleste da questa società, non c'è da preoccuparsi, perché il loro sistema di fatturazione non è legale, come confermato dalla polizia e dagli avvocati. L'unica cosa che dovete fare è bloccare le loro e-mail e i loro messaggi di testo.

Ci sarà sicuramente una risposta sotto questo commento con la loro risposta illogica e inoltre non c'è bisogno di prestare attenzione, i loro termini e condizioni non hanno alcuna validità legale.

Ricordate!!! Non pagate nulla, se lo fate siete completamente in trappola.

January 17, 2024
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Grazie per aver condiviso il suo feedback. Ci dispiace che non siate soddisfatti del servizio offerto da Metis.
In Metis, la nostra missione è aiutare i clienti a cancellare gli abbonamenti. La nostra piattaforma offre un processo semplice che prevede la compilazione di un modulo in pochi passaggi, al termine del quale invieremo una lettera di disdetta a vostro nome per un costo di 30 euro. L'utente accetta questa procedura nei termini e condizioni generali. Si noti che riceviamo una sola e unica richiesta se il consumatore ha completato l'intero processo di ordinazione. Vi diamo anche la possibilità di utilizzare gratuitamente il testo della nostra lettera di cancellazione professionale e di inviarla voi stessi. In questo modo, ci proponiamo di rendere il processo di cancellazione rapido, semplice e privo di stress per i nostri clienti. Purtroppo, una volta inviata la lettera di cancellazione, non siamo responsabili della sua elaborazione.

Cordiali saluti,
Il team di Metis

Rated 1 out of 5 stars

Scam! Ignore their invoices.

I cancelled my UNICEF subscription last year, where I was paying 15 euros a month in charity.

Then I get this 30 euro invoice from this company where they are charging me for sending a cancellation letter. I would never ever have agreed on paying 30 euros for such thing, never!

After trying to reason with the criminals, where their harassing me via emails over the holidays, I decide to talk to UNICEF where I'm told to just ignore them. Which I will do now.

They don't seem to have any legal claim. It's just absurd that they are allowed to operate this way.

January 12, 2024
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with Metis' service.
At Metis, our mission is to help customers cancel subscriptions. Our platform offers a simple process where you fill out the form with just a few steps, after which we will send a cancellation letter on your behalf for a fee of $30. With this you agree to the terms and conditions. Please note that we receive a few and only if the consumer has completed the entire ordering process. We also give you the opportunity to use the text of our professional cancellation letter free of charge and send it yourself. In this way, we want to make the cancellation process fast, easy and stress-free for our customers. Unfortunately we are not responsible for the processing after sending the cancellation letter, we are only responsible for sending it.
Thus, we have actually performed our service and this should be paid for.

Kind regards,
The team of Metis

Rated 1 out of 5 stars

Scamming people!

This company lies and scam people. I wanted to cancel a subscription for a magazine, and they link this company, which is not clear. When i have filled out the form they dont say anything about money but when you press ok they say you will be charged with 30 euros. I directly contact them and they in WRITING tells me i wont have an invoice sent. Now they refuse even if they did nothing for me. They are charging for a service they did not do and that i did not ask for, and that they in WRITING told me they wouldnt execute. They do not follow the laws. A disgrace that you can do this to people who barley have enough to make it through

December 16, 2023
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for your review.
You have engaged us at ByMetis as an external company to send a cancellation letter.
I would like to remind you that the actual sending of your cancellation letter was carried out by us, which means that we have provided our service. However, the further process of processing is beyond our responsibility, as we have no control over how the organization handles this.

Rated 1 out of 5 stars

This company is a scam

This company is a complete scam and has already many complains in Sweden. They are tricking my mum into paying 40 euros even though she immediately cancelled AND they CONFIRMED via email they cancelled it. 1. They dont' show that they will charge you, they just say "we will send you an invoice". They don't follow the European law (cancelling within 14 days). They ultimately pretend to get you out of agreements and then lock you into one instead. STAY AWAY! They are shady.

January 2, 2024
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for your review.
You have requested us to send a cancellation letter, and we have carried out this service properly. Our site clearly states that this involves one-off costs.

Rated 1 out of 5 stars

AN ABSOLUTE SCAM!

AN ABSOLUTE SCAM!

... and it's apparently legal as well!! I haven't read the tiny letters that say you have to pay 30€ for a stupid cancellation that I could've done myself. Absolutely horrid, and I'm so sad that there are still people out there who make a ton of money scamming others.

I got an email about paying a few days later, after I had already forgotten about the cancellation. The team isn't really friendly eather.

I had a lot of stress because of this, and I'm sorry if you did too. :/

December 1, 2023
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for sharing your feedback.

At ByMetis we are always ready to support customers in submitting cancellation requests to various organizations. Our goal is to help you, and that is why we offer a model letter based on the information you have entered. You can copy this letter for free and send it to the organization in question. However, we understand that some customers prefer an alternative option, such as sending the cancellation letter by post. This saves time and avoids the hassle of waiting on hold or having to contact customer service yourself.

To ensure transparency, we ask for three confirmations on our order page: the general terms and conditions, the privacy statement, our rate and the fast processing time. In addition, our confirmation button is explicitly stated as "with payment obligation".

We are very sorry that our service was not completely clear to you, despite our efforts to clearly communicate the price and service.

Thanks again for your valuable input. Your comments are taken seriously, and we remain committed to continuously improving our service.

Rated 1 out of 5 stars

byMétis, It’s a (legal) scam!!!

It’s a (legal) scam!!!

When you want to cancel Amazon Prime via the APP, you get redirected to a weblink that points to byMétis and you will be charged €30 which is a crime! Question: How much did/do you have to pay Amazon to get this criminal link activity to get our hard urned money?? Shame on you!

December 1, 2023
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with Metis's services.
At Metis, our mission is to help customers cancel subscriptions. Our platform offers a simple process where you fill out the form in just a few steps, after which we will send a cancellation letter on your behalf for a fee of 30 euros. You agree to the general terms and conditions. We would like to point out that we only receive a request if the consumer has completed the entire ordering process. We also give you the opportunity to use the text of our professional cancellation letter for free and send it yourself. In this way we want to make the cancellation process quick, easy and stress-free for our customers. Unfortunately, we are not responsible for processing the cancellation letter after sending it.

Yours sincerely,
The Metis team

Rated 1 out of 5 stars

by metis es una estafa me reclaman por…

by metis es una estafa me reclaman por darme de baja de gerenpace 60€ y me aamenazan que tendre que pagar 800€ de costosa judiciales.

December 10, 2023
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Gracias por compartir sus comentarios. Lamentamos que no esté satisfecho con el servicio de Metis.
En Metis, nuestra misión es ayudar a los clientes a cancelar suscripciones. Nuestra plataforma ofrece un proceso sencillo en el que usted rellena el formulario en unos pocos pasos, tras lo cual enviaremos una carta de cancelación en su nombre por una tarifa de 30 euros. Usted acepta esto en los términos y condiciones. También le damos la opción de utilizar gratuitamente el texto de nuestra carta de cancelación profesional y enviarla usted mismo. De este modo, queremos que el proceso de cancelación sea rápido, fácil y sin estrés para nuestros clientes. Lamentablemente, no nos hacemos responsables de la tramitación de la carta de cancelación una vez enviada.

Rated 1 out of 5 stars

One of my worst experiences

They havent achieved anything. They just charged me 30 euro

November 1, 2023
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with Metis' service.
At Metis, our mission is to help customers cancel subscriptions. Our platform offers a simple process where you fill out the form with just a few steps, after which we will send a cancellation letter on your behalf for a fee of $30. With this you agree to the terms and conditions. We also give you the opportunity to use the text of our professional cancellation letter free of charge and send it yourself. In this way we want to make the cancellation process fast, easy and stress-free for our customers. Unfortunately, we are not responsible for processing the cancellation letter after it has been sent.

Kind regards,
The team of Metis

Rated 1 out of 5 stars

SCAM: Be careful

Be careful, this website is a scam. If you use their letter, they will make you pay 30 euros afterwards that you did not even know about before using! This scam is their business model, they make you believe it is free so that they can charge you after...

November 26, 2023
Unprompted review
Rated 4 out of 5 stars

Excellent

I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.

October 20, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look