Didn’t read any reviews prior to ordering but found the process easy to follow. Was a bit concerned when ordered hadn’t arrived after 10 days but it did after 14 days, all within their stated timescal... See more
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All of these bad reviews had me nervous so I contacted PhotoBoxer. They got back to me and said my order was being processed and would be shipped in a week. I received my order a couple of weeks later... See more
***SCAM - DO NOT USE / REVIEWS ARE FAKE** 1/ Order not delivered 2/ Customer service saying different things each time I communicate with them 3/ My order magically got returned to Hong Kong i... See more
On their website it said products would take 5-10 days to arrive however mine took over 2 weeks. I thought I had been scammed as it was taking so long to arrive but after reading some reviews about th... See more
Company details
Written by the company
Myphotoboxer.co.uk is an online retailer specialising in bespoke clothing. The sales area reaches more than 120 countries and regions. We have millions of highly engaged social media followers and customers in multiple countries across the country.
Contact info
United Kingdom
- service@myphotoboxer.co.uk
- myphotoboxer.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Really really terrible product and very…
Really really terrible product and very over priced. Really disappointed.
Hidden fees, poor quality product, delayed shipping
They automatically add £7 worth of fees for 'VIP service' and 'shipping insurance', so you need to be careful. 5-8 days shipping is a lie - it takes at least 2 weeks. Product is also very poor quality for the price of it. Only wish I read these reviews prior to my order.
Terrible
Terrible. My order had actually arrived in UK however it was not delivered. When queried they told me it was still being handcrafted and was in shipping. This was a lie as it was in Royal Mail depot somewhere. I have never received the item but now they say it has magically been delivered and doing everything they can to avoid a refund (which I am sure I will not get)
Do not buy anything from this company.
Do not buy anything from this company.
Bought a pillow for Christmas on 2nd December...still hasn't arrived.
Spoke to customer services and their go to is the item is with a courier service in your country then just stop emailing back when you enquire further.
Use an app to track but gives vague information.
Wouldn't surprise me if the item hasn't even been made/sent and they are taking people's money.
My advice is use a more established company without the fake 5 star reviews.
***SCAM - DO NOT USE!**
***SCAM - DO NOT USE / REVIEWS ARE FAKE**
1/ Order not delivered
2/ Customer service saying different things each time I communicate with them
3/ My order magically got returned to Hong Kong in 1 day after being undelivered
4/ No refund, either full or partial given
My advice would be not to use. Xmas present now not turning up because of these clowns.
Bad qualutyvand service
Ordered a shirt with dogs head print, the shirt was sent with the line of the print not straight so half the head was cut off . Contacted customer service, basically not interested and just argued via email. Would not use again, fabric very bad quality also. Not recommended
PhotoBoxer is Legit
All of these bad reviews had me nervous so I contacted PhotoBoxer. They got back to me and said my order was being processed and would be shipped in a week. I received my order a couple of weeks later. The quality was better than I expected. They also take payment through Paypal which protects the buyer from fraudulent transactions.
Perfect!
No issues! I’ve seen the reviews for myphotoboxer online (admittedly only after I placed my order) and was a little worried my item wouldn’t arrive or it would be substandard tat, but no, it arrived and is quality!
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. The quality is extremely poor, their products are not as described. Postage so very slow and their customer service is non existent
Ordered dog photo PJs as a gift
Ordered dog photo PJs as a gift, nearly £60 so was expecting high quality. Photo quality was good, fabric feels like nylon. Arrived like a crushed rag and the button holes hadn’t been cut! I had to cut holes and iron before I could give. Forgot to take photos so company weren’t interested. Would not use again!
Great Service
Great Service. Placed order, last week just arrived. Great product
Ordered from this company and both…
Ordered from this company and both products arrived in decent timing, hoping the quality of the product lasts but they seem fine at the moment! Ordered to U.K.
Please do not order from this website
Please do not order from this website. You will not get your product in time or maybe at all and when you ask for a refund, they refuse to the amount you spent.
Absolutely terrible
Wish I read these reviews before purchasing. I live in the US but I’m assuming it’s the same. I would give them 0 stars if I could, but I did receive my order so I guess that’s something. HOWEVER, my order came in wrong. I paid extra for added text on the waistband and received it with no text whatsoever. So frustrating as I bought these with plenty of time in advance for a gift & expected them to come as ordered. I will say they are comfy material and would be good if I got what I paid for. Emailed customer service and they tried telling me I didn’t add the text. I sent back screenshots of proof including the email confirmation I received from them and they still refused to acknowledge their mistake and send me a new pair. Instead they said it was my fault and I did not add text. Do not buy. Wouldn’t recommend -10/10
Move with the times
Move with times !!! Same sex couples avoid this product !! shocking attitude from customer services !!!
I placed an order for a Valentine Day…
I placed an order for a Valentine Day gift but my tracking number didn't work, not only that - the website said no such order existed. I looked up the company on Trust Pilot and after reading all the reviews and releasing it was a Chinese company masquerading as a British one I thought I had been scammed and that I would never receive my order. I wrote them an email and asked them what was going on and after exchanging a couple of emails they sent me a new tracking number. My order did eventually arrive but it was over a month late. However, it was of good quality and exactly what I had ordered - a pair of boxers with a photograph printed on them multiple times so I was pleasantly surprised. I give the company four stars because even though after you pay it comes up on your bank account that you are being charged by a company with a completely different name, (something with Hong Kong in the name instead of MyPhotoBoxer) and my order arriving over a month late, their customer service did reply to my emails and they sent me a new tracking number and the product was of good quality.
Doesn’t arrive on time
Product was fine but the 5-8 days delivery is a lie. Don’t pay extra for faster shipping. Also a bit expensive for the quality in the end
I wish I’d seen these reviews before…
I wish I’d seen these reviews before ordering!! Stay away from this company with a barge pole. Ordered, no delivery and they won’t reply to emails. I’m fuming. How is this company allowed to get away with this day light robbery 😡
This company should be disgusted with…
This company should be disgusted with themselves. I ordered a pair of boxers for valentines day and never received it till March and when I wanted to cancel the order as it was taking to long and you pay for a bloody vip experience and a stupid box they kept telling me it wouldn't be long I wanted my money back and they offered me 10 percent of what I paid ridiculous they still had the gift I bought so they could have gave me my money back.I WOULD NEVER USE THEM
Expect a wait but a great product
Pleased with my order as was the recipient of a gift
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