Was given an unfair rating by our letting agency. They stated they couldn't give a proper review as they've not come for an inspection yet, but that our rent is paid up to date. Then they gave us 1 st... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
We all know how competitive the rental market can be. MyRentalCV was created to streamline the process and allow tenants to be chosen for their property quicker.
Edinburgh, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ilayda helped me solve a complicated issue very quickly. I am used to waiting days for issues like this to be solved but she was speedy. She was also just very nice over the phone.

Reply from MyRentalCV
I was confused about why my employer's reference was pending on the website and hadn't been received. Ilayda from the support team got back to my email quickly, arranged a phone call, updated the email and ensured it was sent before ending the call. Super grateful for the swift help, as I was stressed over the application.

Reply from MyRentalCV
The response to my email was quick and very effective. My query was resolved adequately with quality customer service.

Reply from MyRentalCV
Quite responsive helpdesk! Didn't take 15 mins to get things sorted!

Reply from MyRentalCV
Ilayda was very helpful and polite, professional, happy to help and resolved the issues I was having.

Reply from MyRentalCV
I did struggle to upload my documents but after calling for support, Ilayda made the whole process a lot easier and definitely helped with the stress! I'm so glad that they were able to help me because I was very close to giving up! It's great for future property enquiries having everything already done and in one place.

Reply from MyRentalCV
Ilawda was much of help , got through every process well recommend

Reply from MyRentalCV
They are very prompt and professional in attending to clients. They are also very helpful, ensuring clients experience a seamless renting process.

Reply from MyRentalCV
The time taken by your representative to not only phone me back later as the time we had arranged got messed up but she took the time to explain what I didn't understand and guide me through what I still needed to do

Reply from MyRentalCV
Concept of this is great! I can apply for multiple properties using my CV.
Support team was great, Ilayda offered so much support and helped me through it!!

Reply from MyRentalCV
Myrentalcv was relatively easy to use, the support team was very quick in responding to me which always helps! Ilayda in particular was so so kind and made the process WAY less stressful !!

Reply from MyRentalCV
Ilayda was very helpful during the process and made it less stressful, I would for sure recommend MyRentalCv to anyone!😊

Reply from MyRentalCV
We had an issue with a previous letting agent leaving them to leave an incredibly unfair review out of spite. We contacted the company. Ilayda was able to help us with respect and kindness
Really excellent support team. Ilayda was so helpful and kind.
This website shouldn’t a thing. Why do I need a CV to rent a property? Am I applying for a job? I refuse to apply for a property from any agency that requires people to fill in this BS. Why should I have to give my personal information and documents to a third party company that’s not involved in me renting the property. It’s a damn shame that seemingly most agencies ask people to register with these clowns before they proceed allow them to even view a property let alone proceed with the process
Support team helped a lot, especially Ilayda, when I was dealing with issues.
Using MyRentalCV seems to be a necessary evil of renting nowadays. Despite my detest of this being the status quo, when I needed help Ilayda, from the support team was extremely helpful! Ilayda answered my queries quickly and helped fix mistakes on my profile.
Thank you again Ilayda - for making this process less painful.
Although completing the online form and uploading documents was relatively easy, the employer validation step required some manual intervention which Ilayda in the service support team was able to provide. Super responsive, professional, friendly and able to resolve the issue very quickly. Thank you!
My experience can I just start by saying thank you for all the help I received.My experience in a nutshell I could never have filled in the cv without the professionalism, kindness, compassion and patience that was shown to me by one of your colleagues llayda at such a difficult time in my life. I do think the cv is a great Idea for it means now that when I apply for a property all my information is there taking the stress away from having to fill in loads of forms etc. This has all been very helpful and appreciated I would recommend anyone to have a cv put together by this company. In conclusion all I would like to say is a great thank you to llayda and to the company keep up the good work for it could be a game changer as I am sure it will be for me.
Dystopian rubbish supporting the parasitic letting agent/landlord class
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.