Mystery football kit co Reviews 

124
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Do NOT order from this dodgy company! I had previously ordered successfully from them a couple years ago and so ordered again in May, only to have had no order received, no shipping confirmation, and... See more

Rated 1 out of 5 stars

Awful experience. No responses to any emails from customer service in 6 months. In the end, I returned the shirt for an exchange following the website process suggested, and the thieves didn't acknowl... See more

Rated 1 out of 5 stars

I ordered a shirt on 3rd June so that it would be here for 23rd June on my brother's birthday. As of today 2nd July, I have still not received the order. I have sent this 'company' multiple emails... See more

Rated 5 out of 5 stars

Ordered multiple times - I like the three packs. They're always accommodating with general requests (for my most recent purchase, I requested a trio of Blue jerseys to wear to my son's matches). Arriv... See more

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1.6

Bad

TrustScore 1.5 out of 5

124 reviews

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No recent history of asking for reviews

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1.6

All reviews

(124)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought item from the website as a gift

Bought item from the website as a gift. My brother tried top on on few days after Christmas and took tags off as it fit, within 5 minutes of wearing a hole was found on the side of the shirt. I sent photos to the company as soon as hole was found and asked politely for an exchange as it was faulty/damaged. Company not willing to give exchange, refund, or any voucher towards other shirt as they were more worried about being 'in financial loss' than the customer experience.

I would definitely not recommend buying from here if you want a good quality shirt with no holes/faults!!

December 27, 2022
Unprompted review
Rated 1 out of 5 stars

NO footballshirt deliverd so far

NO footballshirt deliverd so far. Send an email no reaction till now. Hope this is not a fake supplier. Cost me almost 60€. My son is waiting his shirt, and would appreciate my order to be delivered.

December 5, 2022
Unprompted review
Rated 1 out of 5 stars

Scam site

Order never sent no delivery tracking number never respind to any email or message total scam DO NOT USE!!

November 24, 2022
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling! Do not use this company!! I ordered a shirt on the 14/11 for my sons birthday this month. Still waiting for this to arrive! Have emailed and sent messages on their social only to be ignored! I’ve raised an issue with my bank for a full refund! A shambles. Avoid at all costs!!!

December 1, 2022
Unprompted review
Rated 3 out of 5 stars

Eventually arrived

I initially wrote a very negative review, as I had not received my shirt and received no replies to emails. However, after four weeks my order arrived and it is perfect. I still think customer service is incredibly poor, if I had received a reply I wouldn’t have written a frustrated review.

October 18, 2022
Unprompted review
Rated 1 out of 5 stars

Don’t use this company

I ordered an paid for 8 tops. instead of receiving a boys size 9-10
I received a large adults top. I have been trying to get in touch via social media and several emails and no one will response. I don’t see me getting this sorted. Really disappointed. Don’t use this company.

October 28, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! No customer service and no shirt! Ordered for my son’s birthday. Not hopeful about getting money back.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great shirt as always

Great shirt as always! Ordered a few times and always been pleased with the quality and delivery times - would recommend to any football fans who fancy something different!

October 16, 2022
Unprompted review
Rated 5 out of 5 stars

Just what I wanted (3-pack/blue jerseys)

Ordered multiple times - I like the three packs. They're always accommodating with general requests (for my most recent purchase, I requested a trio of Blue jerseys to wear to my son's matches). Arrived in a reasonable timeframe and all the same high quality you'd get from other places.

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome Mystery Kit

Ordered a mystery football kit and wasn't expecting such an awesome kit. Seattle Jimi Hendrix kit came. FIGHT AND WIN! Thank you so much!

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

I've ordered multiple times from Mystery Football Kits and I've always been very happy. I've received a large variety of shirts from English teams to Argentinian teams. I have and would definitely recommend to a friend.

October 8, 2022
Unprompted review
Rated 5 out of 5 stars

First time ever ordering from one of…

First time ever ordering from one of these and i placed my order on Friday 9th and I have received it today Thursday the 15th. I got a AC Milan top but I think it's last year's but for the price I'm still happy and it's going to my collection.

September 9, 2022
Unprompted review
Rated 1 out of 5 stars

Order not arrived and had to pay twice for the postage

I ordered a kit from this website over a month ago, the tracking number they have sent me does not work and they do not respond to emails. I have a postage bill to pay as the sender did not pay for postage even though i've paid for this. Money wasted and i'm just hoping I will receive a kit at all. Disappointed and I wish I had used a different company. I will not be using these again.

August 17, 2022
Unprompted review
Rated 1 out of 5 stars

This place is a scam

This place is a scam, tracking emails don’t work, still waiting on an order from weeks ago. Avoid using this site, there’s plenty of trustworthy ones out there

July 11, 2022
Unprompted review

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