Mystery football kit co Reviews 

Absolute Scam. They don't answer your e-mail and they block you

How do people get in touch with this company. I ordered for my son's Birthday on the 18th June, his Birthday is 29th still not been dispatched and they aren't answering any emails.

Jumbo box - 3 shirts, just one fullfil my initial requirements.
The shirts are good but they don't fulfilled my requirements. I said shirts from many countries and from the 21/22 season, they sent me a shirt from Valencia FC away kit from the 20/21 season. I said puma, adidas, new balance or nike, they sent me an Hummel away kit from Everton FC. I have a shirt from hummel and this type of mesh gains smell with the use. That smell doesn't go away with the washes.

Terrible company to deal with! Still waiting for a shirt that I ordered for my son on December 10th. Told me they shipped it on Dec 30th. Have since sent numerous emails, social media messages etc and they have not replied at all! Have also requested a refund and still nothing! Do not use them!!!!

Does not answer emails.
Items has not arrived.
Tracking number does not work.
We paid express delivery over a month ago and still waiting

Absolutely awful. They do not respond to your enquiries or give you any sort of confirmation at all. I paid extra for the premium shipping which is allegedly meant to take 5-7 days and here I am 2 weeks later and have heard nothing so that’s great.

Shirt arrived in time for Xmas no issues. It didn’t fit, checked website, they offer one free size exchange, but no details as to how you do this.

Emailing and tweeting almost daily since and only one reply asking for my order number and what strip, nothing in response to that.

In short, appears great if the shirt fits, if not I’m thinking I’ve wasted £40 now. Shame really as it’s a pretty clever idea for presents but I’ll not be using again.

Horrible, horrible customer service. They do not respond whatsoever. I am international and it took then a week and a half to dispatch. I was concerned the package would never arrive so I made contact but had no response.

Kits were average. Was happy with FC Porto away but Koln and Sheffield Utd are well below standard and unexciting.

Firstly and perhaps the most important thing is that my son was very happy with his shirt and it fell within the criteria I had requested. The only issue I had was the delivery time which from order day to delivery was 21 days and the communication could have been better with updates. In summary it is not a scam and they do deliver just don’t expect it in a short timescale in December

I ordered a shirt for my son for Christmas and it arrived yesterday and I’m so pleased with it! I was concerned it wouldn’t arrive in time - given the issues with delivery at this time of year - but I’m so happy that it’s arrived in time for Christmas. Great service and delivery!

Delivered within the times stated on their website which was great considering the busy period!

Can't wait for my boys to open their shirts on xmas!

Wouldn’t order off this site again, placed an order with express delivery, only email I received was confirmation. Still haven’t received my order a week later. Emailed them to see what was going on with my order and still no reply. Even messaged on social media and have had no response. Absolute shambles clearly some sort of scam