Nathaniel Car Sales - Cardiff Reviews 

490
TrustScore 5 out of 5

4.9

218 Penarth Road, CF11 8NN Cardiff, Wales, GB


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Rated 5 out of 5 stars

Staff were courteous professional and couldn’t help any more. Explained everything and assisted with all of the paperwork and explaining all areas require required for the purchase of the vehicle.

Company replied

Rated 5 out of 5 stars

From walking into showroom to collecting car was an absolute dream with no problems. Elliott was extremely helpful, efficient, precise and friendly. In fact this was the best ever treatment I have rec... See more

Company replied

Rated 5 out of 5 stars

First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive. After I had carried out an extensive test drive on my o... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(490)

600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mobility cr

Very nice guy very helpful quick had my car in four days thanksElliot

June 6, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feed back, we hope you are enjoying your new MG
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

5 Star Treatment

from the moment i went into the showroom you felt valued.no pressure selling just helpful great sales people. very helpful and knowledge is second to none. Offered a drink and biscuits when we sat down for an informal chat great company

June 1, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for your recent purchase and the great feedback you have left us, we hope you enjoy your new MG
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Shane is brilliant

From the moment we walked into the showroom there was no in your face salesman pushing or following us around, we sat down when we were ready and Shane the salesman was helpful and couldn't be better. We were constantly in contact and true to his word our car was ready within 4 days.

June 1, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for the wonderful comments and feedback, we really appreciate you taking the time to do this and we will definatley pass on your thanks to Shane
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

So friendly and helpful.....

The staff's expertise and courteous demeanor was exceptional; there was no pressure, and all aspects were clearly explained. The service was outstanding and highly recommended. Elliot Cooze provided exceptional assistance from initial contact, guiding me through each step with a follow up call post sale to check everything was in order. His vehicle expertise was evident, and the entire process was efficient and seamless.

May 31, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you Mr Swarfield for the really great review and comments, we appracite this very much and will share it with Elliott.
Enjoy your new ZS Hybrid+,
Kind regards, Nathaniel Team

Rated 5 out of 5 stars

Would highly recommend the team at…

Would highly recommend the team at Nathanial Cars Cardiff. Shane specifically was not only knowledgeable and helpful but also warm and friendly from beginning to end which made the whole experience that much better. All my questions were answered immediately and the handover when collecting the car was fantastic as he went through all the car features.

May 30, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your great review and recommending Nathaniel Cardiff, we hope you are enjoying your new car.
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Elliott was amazing

Elliott was amazing! Very helpful. Would definitely recommend.

May 28, 2025
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks for the great review
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Great experience in Cardiff

Great experience in Cardiff. Thank you Daniel for your help and the follow up call to check if everything was ok and if I had any questions 👍

May 29, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your recent purchase and the great review
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff , especially Shane who was a pleasure to be served by.

May 15, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for the great feedback, we really appraciate it and will share it with Shane
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Great service

Great service from Christian and Elliott

May 26, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feedback and review
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

The sales rep Christian was very…

The sales rep Christian was very helpful went through everything and put us at ease. When I collected the car there were still a few marks on it, so Christian took it back to the workshop and they sorted there and then. The whole process was easy and stress free

May 24, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for your recent purchase and the great review, enjoy your new MG
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Put it very simply great personal service

Put it very simply great personal service from a guy who was genuinely interested in us..no 'sales pitch'... no pressure... no hassle...he just answered all our questions...nothing was too much...and more importantly did not patronise us,,,nor made us feel we were being 'silly'!! Step forward...Shane Perry

May 21, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feedback, Nathaniel Cars are a family business and we treat our customers the same. We will definately share this with Shane
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

The buying process was really easy and…

The buying process was really easy and explained clearly, all options were discussed and costed.
Damian guided my car choice and eventually I chose the car I wanted.
Christian dealt with the car collection in a professional manner

May 14, 2025
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Reply from Nathaniel Car Sales - Cardiff

Many thanks for your recent purchase and taking the time for leaving a great review and comments
We will definately share this with Damien
Kind Regards Nathaniel Team

Rated 5 out of 5 stars
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Reply from Nathaniel Car Sales - Cardiff

Thank you Mr Tustin for you recent purchase of a MG ZS from Nathaniel Cardiff and leaving us such nice comments
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful, friendly and were honest. Several show rooms just wanted a sale but I received honest feedback to questions even if they were negative about the vehicle, they were upfront about all costs. Found Elliot to be very helpful

May 14, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your recent purchase of your New MG HS , we appraciate you taking the time to leave us a great review and we will be sure to share this with Elliott and the rest of the Cardiff Team
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Superb service.

The salesman, Shane is a really genuine guy who gave us a great deal on the new HS and part exchange off our old HS. Took his time explaining the new costs, the few changes on the new HS and the quick availability of it, we only had to wait 4 days.
The team in the Cardiff branch were all very friendly and generous with the coffees and biscuits. Sorry to say it but the Cwmbran branch is nowhere in the same league.
Enjoyed the test drive, chuft with the silver colour and impressed with the extra bit of acceleration compared to the old model.
Would highly recommend MG, definitely recommend the Cardiff branch, and also Shane. In fact a friend of mine is calling in to see him this week, Terry Lowndes. Might get £100 as well for recommending him to check them out.

May 8, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you Steve for coming to Nathaniel Cardiff and purchasing your new MG HS, we really appraciate this and also the fantastic review and feedback on dealing with Shane
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

I was seen to straight away

I was seen to straight away , explained about veichale I was looking at , sales person was lovely , made coffee chatted about all options , Chris was a very good sales person so decided to buy my car , thankyou.

April 2, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you Julian for buying your car from Nathaniel Cardiff and giving some great feedback
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Excellent service

From viewing to purchase the customer service was fantastic.

April 9, 2025
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Susan for the great feedback
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

friendly and professional…

friendly and professional srevice.Damien was very well informed and very helpful.

April 5, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for your great feedback and review, we will pass this onto Damien and the Cardiff Team
Kind regards Nathaniel Team

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