Nathaniel Car Sales - Cardiff Reviews 

490
TrustScore 5 out of 5

4.9

218 Penarth Road, CF11 8NN Cardiff, Wales, GB


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Rated 5 out of 5 stars

Staff were courteous professional and couldn’t help any more. Explained everything and assisted with all of the paperwork and explaining all areas require required for the purchase of the vehicle.

Company replied

Rated 5 out of 5 stars

From walking into showroom to collecting car was an absolute dream with no problems. Elliott was extremely helpful, efficient, precise and friendly. In fact this was the best ever treatment I have rec... See more

Company replied

Rated 5 out of 5 stars

First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive. After I had carried out an extensive test drive on my o... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

597 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle free purchase

Hassle free purchase. Damian explained all aspects of the process clearly and in a friendly manner.

August 2, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for taking the time to give us great feedback and a 5 Star review
We will pass on your thanks to Damien
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Buying our new MG ZSHybrid

Never felt pressured or sold our car by sales gentleman Damien. More a case of giving us help to get the car that we wanted to our spec without being pushy. Very polite, friendly and knowledgeable. Gave us the latest deal after we had already agreed on a car, which is looking after the customer.
Would recommend this showroom and sales if you are after a MG
BTW car is living up to its hype

August 1, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you Robert for the great feedback and review , we will pass on your thanks to Damien
Good to hear you are enjoying your new MG
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Very enjoyable

Relaxed, informative, helpful and unhurried whole process very enjoyable

July 31, 2025
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Kevin for choosing Nathaniel Cars to purchase your new MG and leave us great feedback. It is very much appreciated
Kind Regards Nathaniel team

Rated 5 out of 5 stars

Great service by staff and big shout…

Great service by staff and big shout out to Elliott Cooze because he was not push and very helpful with stuff to sorted out to get the deal over the line and I on the of the handover with car he help me out lots with the car insurance to get the car insurance, five star for him

July 20, 2025
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Gareth for the outstanding review and feedback on purchasing your new MG from Elliott in Cardiff, we really appracite it
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Great

Really helpful, made the process from start to finish really easy. Would highly recommend

June 30, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for the great feedback and review
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Recently went into Cardiff branch and…

Recently went into Cardiff branch and want to give a shout out in general to the customer service at Nathaniel and particularly to Shane who was extremely helpful. I was due a refund and this was arranged and completed the same day . Fab service all round .

July 16, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Cardiff

We pride ourselves on a "fab service all round," so it's rewarding to hear when we hit the mark. We'll be sure to pass on your comments to Shane and the team, who will be delighted with your feedback. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very professional knowledge and helpful…

Very professional knowledge and helpful staff within the Cardiff store. Felt comfortable while asking many questions
Would definitely recommend

July 9, 2025
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Julie for great feedback and review , we very much apprecite your cuistom
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Nathaniel Cars definitely!

I have to say the service Elliot provided was above and beyond, it really was a pleasant experience, he was totally down to earth yet professional, after initial enquiry on the first visit, I came away after a test drive literally buzzing! having never driven an automatic previous.
With Elliots help, the car insurance was also sorted, due to my old insurance company letting me down.
I would most certainly recommend Nathaniel Cars 😊

June 29, 2025
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Carol for your recent purchase and the great feedback, we wiil pass this onto Elliott.
Kind Regards Nathaniel team

Rated 5 out of 5 stars

Thank you very much

Thank you very much, it was a very good transaction. I am happy to buy a car from your company. Thank you very much

July 2, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the fantastic review and commnets, we very much appreciate you buying from us
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Christian sold us our last car ,he made…

Christian sold us our last car ,he made us feel special and valued and was very informative,being older customers we had a lot of questions about the technology in the car,Christian was very patient and explained everything we asked him great experience no stress

June 29, 2025
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Reply from Nathaniel Car Sales - Cardiff

We very much appracite you coming back to purchase another car from Christian at Cardiff and the great feedback you have left.
Thank you
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

excellent service

excellent service, professional and friendly

June 28, 2025
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks for your recent purchase of your new MG from us and the great feedback you left.
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Friendly conscientious staff

Friendly helpful staff, puts you at ease makes sure everything is as smooth & relaxed as possible.

June 11, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank Ant for the great comments and review
Kind regards Nathaniel Team

Rated 5 out of 5 stars

excellent friendly service with all…

excellent friendly service with all questions answered

June 26, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for purchasing another MG fron us, we really appreciate you coming back to us and leaving great feedback
Kind regards Nathaniel Team

Rated 5 out of 5 stars

A car dealership that really does put the customer first!

How refreshing, a car dealership that really does put the customer first! From my initial enquiry to collection and after sales support Christian and his colleagues have been super helpful. There was no hard sell and nothing was too much trouble. The whole process went without a hitch. I live in Gloucestershire and travelled to Cardiff and would definitely recommend Nathaniel's.

June 22, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the brilliant feedback and review, I am sure this will mean a lot to Christain and the Cardiff team when they read it
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Awesome service from Elliot Crooze

Elliot Cooze car sales executive was absolutely brilliant making customer's feel at home with his knowledge and politeness selling a vehicle, nothing was to much trouble for him, when you ask him a question he listened and answered it with no problems.
I woul definitely recommend this company to anyone looking for a new vehicle.

June 20, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for such a fantastic review and comments, we really appreciate it and will share this with Elliott and the Cardiff Team
Kind Regards

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round, good and detailed explanations of different services and finance options.

June 22, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great review
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Great advice

Great advice, care and communication throughout. Elliott was/is great - thank you! 😁

June 20, 2025
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Reply from Nathaniel Car Sales - Cardiff

Than you very much for the great feednback and review
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Fantastic experience at Nathaniel Cars

The sales team in Cardiff were fantastic especially Elliot. He answered all my questions and was extremely helpful and friendly. We went in on a Friday and left with a new car the same day. Can't fault anything with our experience. Would highly recommend Nathaniel Cars.

June 15, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you Daniella for your recent purchase and the great feedback , we will share this with Elliott and the team
Kind Regards

Rated 5 out of 5 stars

Always greats service

Always greats service, Damien is always there to help and was just amazing through the whole experience.

June 13, 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the amazing feedback, we will make sure this is shared with Damien and the Cardiff Team
Kind Regards Nathaniel Team

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