Staff were courteous professional and couldn’t help any more. Explained everything and assisted with all of the paperwork and explaining all areas require required for the purchase of the vehicle.
Company replied
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See what reviewers are saying
From walking into showroom to collecting car was an absolute dream with no problems. Elliott was extremely helpful, efficient, precise and friendly. In fact this was the best ever treatment I have rec... See more
Company replied
First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more
Company replied
Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive. After I had carried out an extensive test drive on my o... See more
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Company details
Written by the company
Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!
Contact info
218 Penarth Road, CF11 8NN, Cardiff, Wales, United Kingdom
- (029) 2002 0225
4.9
Excellent
490 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Nathaniel Car Sales - Cardiff
Thanks Cormac for the great comments
Kind regards Nathaniel Team
Can’t fault it
Can’t fault it. Great service, great deal. Arranging the finance, GAP, collection and handover was easy. Quick turn around time. Christian was first class.
October 28, 2025
Reply from Nathaniel Car Sales - Cardiff
Many Thanks for your great commments and feedback we really appreciate it and wiil be sure to share this Christian
Kind Regards
Great service once again
Great service as usual special thanks to Elliot and Christian
November 2, 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you Perry for the fantastic comments, we really appracite them
Kind Regards
Very velpful and went through…
Very helpful and went through everything u needed to know
November 2, 2025
Reply from Nathaniel Car Sales - Cardiff
Thanks Stephen for the great feedback and 5 star review
Kind regards
Shane in an excellent salesman
Shane in an excellent salesman. What I liked there was no hard sell. Just a really nice guy who talked through all the options. He was very attentive, which made the purchase of my MG HS plug in Hybrid seamless. I highly recommend Nathaniel cars. The car is superb
October 29, 2025
Reply from Nathaniel Car Sales - Cardiff
Many Thnaks for the great feed back and review you left us, we really appreciate hearing that the culture we create in our sales team of being relaxed and not pushy is what customers want from purchasing a new car
Kind Regards
Christian was very helpful and always…
Christian was very helpful and always answered my questions. Also taught me how to drive an auto car.
October 27, 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you very much for your kind feedabck and review, we will definately share this with Christian as a satisfied customer is always our aim.
Kind regards
Looking for our first electric/ hybrid…
Looking for our first electric/ hybrid car. The deals were brilliant
None of the salespeople were in any way pushy.
Experience was relaxed yet professional
October 29, 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much Emma for the great feedback, our sales team work on giving customers all the information they require to make the right decision. Enjoy your new MG
Kind Regards
It was a great experience we had and…
It was a great experience we had and the customer service given was excellent by our salesman Christian.
Everything was explained to us and if we had a question he would have the answer. The sale went smooth and fast and I cannot ask any more. I would recommend Nathaniel car sales to everyone interested in purchasing a new vehicle.
October 26, 2025
Reply from Nathaniel Car Sales - Cardiff
It so pleasing to all the staff at Nathaniel Cardiff when we get such fantastic reviews like yours, we will certainly share this with the Team, many thanks
Kind Regards
New car
There was no pressure in purchasing a new car and we were able to take our time and the salesman was very helpful.
October 22, 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you very much for the great feedback, we very much apprecate your comments on how your new car purchase went. Enjoy your new MG
Kind Regards
Customer Does Come First
Driving 37 years and this is my first Brand New Car.
And Christian & the Nathaniel car has made it an excellent journey from the time we stepped in to the showroom till picking up the car with a follow on call to make sure everything was ok.
We entered the store and it was nice to see a range of cars from those we could afford to those we dream of.
This was great as we could see what we were hoping to buy, what is actually in the car for the price.
We were welcomed by Christian who was polite and let us go on our browse of cars, but he was always close by for any questions and not anyone one point was any pressure put on us to steer us in any direction.
This was a refreshing change to be free to explore the cars features.
We chose a test drive for the following day, arrived early just to check over the car again to make sure our decision was right.
Went for a successful test drive and on return we sat down and went thru paperwork to put a deposit down.
We were told we could have the car by the end of the week, but i had to change that day and bring it forward by 1 day to which was no issue with Christian.
On the day of collection, we were allowed to review the car alone just to make sure we were happy with our choice and we had no issues.
We then went to do the paperwork, Christian did explain that he has to go thru the aftersales packages and once again, no pressure but all explained.
I did hit a snag with my Bank getting authorisation for the payment, this was a staggering 41 minutes, Christian supplied me with the info i needed and he waited patiently till it got authorised.
But it's great that other staff are happy to interact with you, but no get involved with the deal, but will happily answer questions.
As it was my first new car experience, i could have not asked or expected anymore from Christian or any of the Nathaniel Cars staff.
October 23, 2025
Unprompted review
Reply from Nathaniel Car Sales - Cardiff
Thank you so much Gary for the fantastic review! We are absolutely delighted to hear that you were so happy with your experience.
It's wonderful to know that Christian's courtesy and professionalism made the entire process simple for you from start to finish. Keeping you well informed at every stage is a top priority, and we're glad that effort paid off.
We truly appreciate the high recommendation for Nathaniel's dealership! We aim to provide everyone with a great deal and great service.
Kind Regards
MG Penarth Cardiff ,Great experience…
MG Penarth Cardiff ,Great experience dealing with Shane and Elliott both very helpful , keeping you up to date with the purchase and on the button with everything, very pleased with the car would recommend going there to buy a car.
October 10, 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for your kind words and fantastic 5-star review! We're delighted to hear you had a great experience with Shane and Elliott — they’ll be thrilled to know their efforts made such a positive impression. We're glad you're pleased with your new car, and we truly appreciate your recommendation. If you need anything in the future, we're always here to help. Enjoy your new car!
A pleasant experience
First time buying a car in 12 years, at my age possibly the last! Showroom - very pleasant surroundings - no pressure from salesman. After looking at various models,test drive organised for next day. Quickly reorganized when weather forecast was awful. Decided on nearly new lo mileage MG 3 hybrid that was delivered promptly from another location for examination and a further test drive prior to completing purchase. All done in a couple of visits including trading in the old car without too much pain
October 1, 2025
Reply from Nathaniel Car Sales - Cardiff
We're glad to hear you had such a pleasant experience!
It's wonderful that your first car purchase in 12 years was easy and stress-free. We do work hard to provide a no-pressure atmosphere in pleasant surroundings. We aim to make the trade-in process painless, and we're delighted you left happy. Enjoy your new car!
Friendly and professional staff
Friendly staff, very helpful, followed up with phone calls when thry said they would, can't fault them
October 6, 2025
Reply from Nathaniel Car Sales - Cardiff
That's wonderful to hear! We are delighted to hear that you had such a great experience.
Knowing that you found our staff friendly and very helpful is fantastic, and we take pride in our commitment to great communication—so it’s great to know we followed up with our phone calls exactly when we said we would!
Thank you for your kind words; we truly appreciate you choosing Nathaniel Cars Cardiff.
Excellent service
Excellent service, great delivery and love the car! Christian was great, very approachable and quick to respond
October 2, 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you for the fantastic feedback! We're so pleased to hear you're loving your new car and that the delivery went smoothly. Christian will be delighted to know you appreciated his approachable manner and quick responses. Enjoy every mile, and don’t hesitate to reach out if you need anything!
Reply from Nathaniel Car Sales - Cardiff
That' great to hear. Thank you for taking the time to leave your feedback and for your five star review.
Excellent service
Excellent service - explained everything & advised on all options available.
October 1, 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for leaving us such a positive review, we are so pleased to read that you recieved an excellent service from the Nathaniel Cardiff Team
Kind Regards
Reply from Nathaniel Car Sales - Cardiff
Thank you Paul for purchasing your new MG from Nathaniel Cardiff and taking the time to leave us a 5 Star review with great comments, it is very much appreciated
Kind Regards Nathaneil Team
Reply from Nathaniel Car Sales - Cardiff
Thank you for the great feedback, we will be sure to pass this onto the Cardiff Team
Kind Regards
Mature couple
Friendly helpfully knowledgeable sales assistant. Listened to what we wanted and didn't pressurise us into buing a more expensive model.
September 18, 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for purchasing your new MG from Nathaniel Cardiff and taking time to leave great feedback
Kind Regards Nathaniel Team
Reply from Nathaniel Car Sales - Cardiff
We greatly appreciate your comments and are glad to hear you received excellent service from the Cardiff Team
Kind regards
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