Really helpful. Booked in quickly. I arrived and was greeted warmly. The gentleman had the issue sorted within 15 mins and the price was reasonable. Would 100% use them again.
Company replied
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See what reviewers are saying
I have given a five as the technician Barry was brilliant. Excellent job and extremely helpful with his advice and more importantly a very nice person. Had the score been for communication it would b... See more
Company replied
Stone chip repair with minimal damage. All day appointment lost tracking approximately 1 and a half hours before appointment. Got a telephone call ten minutes before to say they were local. Frien... See more
Company replied
New screen fitted. Leaked. Came out to reseal, still leaked. Took car to depot in Canterbury. Very helpful but still leaking. Sealed myself with sealant from Halfords. The staff were always very he... See more
Company replied
Company details
About National Windscreens - Canterbury
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Broad Oak Road 226, CT2 7PX, Canterbury, England, United Kingdom
- 01227-490-165
4.6
Excellent
631 reviews
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Reply from National Windscreens - Canterbury
We appreciate you sharing that we were on time, nearly finished, and had good communication. We are so happy you had a positive experience.
perfect service
Excellent quick service splendid friendly chap turned up all great.
Thank you
January 26, 2026
Reply from National Windscreens - Canterbury
We appreciate your feedback and are so glad to hear about your excellent and quick service experience with our friendly team member. Thank you!
Whole process from booking to collecting car was stress free.
Booking appointment was easy. Excellent and clear communication. No issues so far, with the windscreen replacement.
January 23, 2026
Reply from National Windscreens - Canterbury
We appreciate your positive feedback! We're happy to hear that booking your appointment was easy and that our communication was excellent and clear.
5 star service thanks
January 22, 2026
Reply from National Windscreens - Canterbury
We appreciate you taking the time to share your wonderful experience with us. Thank you for your feedback!
Top Canterbury staff
I was late, the staff were very polite and understanding. Made me a coffee and my windscreen was soon completed.
Great service.
January 17, 2026
Reply from National Windscreens - Canterbury
We appreciate your positive feedback. We're happy to hear that our staff were polite and understanding when you were late, and that you enjoyed the prompt service.
Reply from National Windscreens - Canterbury
We appreciate you sharing! We are so happy you were pleased with our efficient and friendly service.
Reply from National Windscreens - Canterbury
We appreciate your positive feedback! We're so happy to hear that all of your questions were answered in detail and that a very good job was completed.
Quick appointment & good service.
January 14, 2026
Reply from National Windscreens - Canterbury
We are happy to hear that you received quick assistance and good service. We appreciate your positive feedback and your time.
Nice friendly guy
Nice friendly guy, explained everything before starting, happy to leave him just to get on with work, he made sure I was happy with everything before leaving.
January 16, 2026
Reply from National Windscreens - Canterbury
We're happy to hear that you had such a positive experience! We appreciate you highlighting the clear communication and your comfort with the service provided. Thank you for your feedback!
Quick to respond and the car was ready…
Quick to respond and the car was ready when they said it would be.
January 9, 2026
Reply from National Windscreens - Canterbury
We're glad to hear that we responded quickly and that your car was ready at the promised time. Thank you for your positive feedback!
Windscreen replacement
The windscreen replacement was completed in a much shorter time frame than expected.
January 8, 2026
Reply from National Windscreens - Canterbury
We're happy to hear that the windscreen replacement was completed faster than you expected. Thank you for your positive feedback; we appreciate it!
Had no problems.
January 12, 2026
Reply from National Windscreens - Canterbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service and the technician
Great service and the technician, Sam, what a nice guy!
January 9, 2026
Reply from National Windscreens - Canterbury
We appreciate you sharing! We are so happy to hear you received great service and that our technician was so nice.
Communication was excellent from the…
Communication was excellent from the word go . Timekeeping was spot on could not fault them would recommend
January 8, 2026
Reply from National Windscreens - Canterbury
We appreciate your review! We're happy to hear that you experienced excellent communication and punctuality. We're glad you recommend our services.
Booking appointment was easy hats off…
Booking appointment was easy hats off to Canterbury national windscreens.
December 23, 2025
Unprompted review
Reply from National Windscreens - Canterbury
We're happy to hear that booking your appointment was easy! Thank you for taking the time to leave us such positive feedback; we appreciate it.
Fantastic service from booking to…
Fantastic service from booking to completion of works
January 6, 2026
Reply from National Windscreens - Canterbury
We appreciate you sharing your feedback! We are so happy to hear you received fantastic service from booking to the completion of the work.
Quick replonse within 48 hours of the…
Quick replonse within 48 hours of the call, actuallybrought forward a day by mutual arrangement., Pleasant manner of the engineer. Excellent work and service. He kindly filled 2 microscopic dinks as well as the two obvious chips on the windscreen speedily and successfully.
January 6, 2026
Reply from National Windscreens - Canterbury
We appreciate you sharing your experience. We're happy to hear that we responded quickly and even brought the appointment forward. It's great to know you found the engineer pleasant and the work excellent, including fixing the additional small dinks. Thank you!
Reply from National Windscreens - Canterbury
We are happy to hear that you had a quick and efficient experience. Thank you for sharing your positive feedback; we appreciate it.
Highly recommend National Windscreens Canterbury
Good communication prior to installation and during. The installation was turned around quickly. The team there did a great job. Highly recommend.
January 3, 2026
Reply from National Windscreens - Canterbury
We appreciate you sharing your positive experience! We're happy to hear that you were pleased with our communication and the quick turnaround of the installation. The team is glad they did a great job for you.
Reply from National Windscreens - Canterbury
We appreciate you sharing! We are so happy to hear that you found our service quick, efficient, friendly, and professional.
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