Jordan did an Amazing job, very punctual, friendly & professional. I was very impressed with his quality of work. He is a credit to your Company…thank you🔶☺️🔶
Company replied
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See what reviewers are saying
After a rocky start from an inexperienced learner we were then visited by JOE. What a fantastic guy he was. Very pleasant, very helpful, really couldn’t have asked for a nicer person. His workmanshi... See more
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Dropped my car off on time and it was ready and available before time I was given on drop off. Staff courteous and informative
Company replied
Bookd through insurance for back window repair. Excellent communication, quickly got intouch, appointment was made, had a phone call that morning with a more exact time. Was only there an hr, lad was... See more
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Company details
About National Windscreens - Chesterfield
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 3, Stand Park, S41 8JT, Chesterfield, Derbyshire, United Kingdom
- 01246-700-253
4.9
Excellent
575 reviews
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Reply from National Windscreens - Chesterfield
We are so pleased to hear that you experienced welcoming, highly informative, and prompt assistance from our team. Thank you so much for taking the time to share your wonderful feedback with us!
Dropped my car off on time and it was…
Dropped my car off on time and it was ready and available before time I was given on drop off. Staff courteous and informative
October 7, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that your vehicle was ready for collection even earlier than expected! It's wonderful to know that our team provided courteous and helpful service throughout your visit. Thank you for taking the time to share your great feedback with us.
The guy who fitted my new windscreen…
The guy who fitted my new windscreen was really helpful and very professional
October 7, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that your technician was extremely helpful and provided such professional service while installing your new windscreen. Thank you very much for taking the time to share your wonderful feedback with us!
Reply from National Windscreens - Chesterfield
We are so pleased to hear that you received brilliant service and helpful guidance from our team. We truly appreciate you taking the time to share your positive feedback and kind words with us!
Friendly staff
Friendly staff. Work carried out efficiently and to a high standard. Good communication throughout.
October 11, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that you had such a positive experience with our team. It is wonderful to know that the work was completed efficiently, to a high standard, and that you were kept well-informed throughout the process. Thank you so much for sharing your great feedback!
Jordan did an Amazing job☺️
Jordan did an Amazing job, very punctual, friendly & professional. I was very impressed with his quality of work. He is a credit to your Company…thank you🔶☺️🔶
October 4, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that your technician provided such an outstanding service! It's wonderful to know that they were punctual, polite, and professional, and that you were so impressed with the high quality of their work. Thank you so much for your kind words and feedback!
Reply from National Windscreens - Chesterfield
We are so pleased to hear that you experienced great professional service and found our team members to be courteous and supportive. Thank you for your wonderful feedback!
Reply from National Windscreens - Chesterfield
We are so pleased to hear that you experienced a prompt, seamless service that left your space completely tidy. Thank you for your wonderful feedback!
The windscreen engineer turned up on…
The windscreen engineer turned up on time, changed the windscreen, and left no mess.
September 25, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that our engineer arrived on time, efficiently changed your windscreen, and left no mess. Thank you for your wonderful feedback!
Reply from National Windscreens - Chesterfield
We're so pleased to hear that you experienced superb service and found our team to be friendly and efficient. Thank you for your wonderful feedback!
Everything was ok but i couldnt…
Everything was ok but i couldnt understand why the company wasnt able to fit my windscreen off site ? I live an work local to the compamy workshop .
September 10, 2026
Reply from National Windscreens - Chesterfield
We appreciate your feedback and understand your query regarding off-site windscreen fitting. We aim to provide the most efficient service, and sometimes specific repairs require our workshop facilities for optimal results.
Very professional and friendly service
Very professional and friendly service. Would recommend.
August 28, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that you experienced professional and friendly service. Thank you for your wonderful recommendation!
Go to the best
Did what had to be done with care and a great job done and finished on time well done
September 11, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that the work was done with care, and that we completed a great job on time. Thank you for your wonderful feedback!
Great comms
Great comms, the fitter was a lovely bloke, efficient and competent.
Couldn’t ask for more.
September 9, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that our communication was great and that our fitter was efficient and competent. Thank you for your wonderful feedback!
After a rocky start from an…
After a rocky start from an inexperienced learner we were then visited by JOE.
What a fantastic guy he was. Very pleasant, very helpful, really couldn’t have asked for a nicer person. His workmanship is excellent. What a credit he is to the company !!!!
September 11, 2026
Unprompted review
Reply from National Windscreens - Chesterfield
We're so pleased to hear about your positive experience! It's wonderful that our team member was pleasant, helpful, and provided excellent workmanship. We're delighted to know they are such a credit to our company.
Reply from National Windscreens - Chesterfield
We're so glad you enjoyed your experience with us. We truly appreciate your positive feedback!
The staff who came to fix the…
The staff who came to fix the windscreen made the experience great. Honest, on time, great communication. Friendly and very thorough with the job in hand.
August 27, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that the staff who fixed your windscreen made the experience great! It's wonderful that they were honest, on time, and provided great communication, and were friendly and thorough.
Generally speaking the work was ok
Generally speaking the work was ok. However unfortunately a problem occurred with the re-connecting of the windscreen sensors which meant I had to return to the centre twice to have the problem fixed. This is not a criticism, it is just a statement of facts. The engineer was kind and helpful.
August 19, 2026
Reply from National Windscreens - Chesterfield
We appreciate your feedback and are glad to hear the work was generally satisfactory and that our engineer was kind and helpful. We sincerely apologize for the inconvenience caused by the sensor issue, which required you to return to our center twice. We are reviewing this to improve our service.
Great service and trouble free window…
Great service and trouble free window replacement . Thank you
August 11, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that you experienced great service and a trouble-free window replacement. Thank you for your wonderful feedback!
Highly Recommended
Great service and friendly, knowledgeable staff. I would highly recommend National Windscreens.
August 19, 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear you received great service and that our staff were friendly and knowledgeable. Thank you for your high recommendation!
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