Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
Company replied
Location
Switch location394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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See what reviewers are saying
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... See more
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I was kept up to date with my time slot , very helpful staff regarding re booking when I had enough money to pay my excess as I had spent all the money on a full service and repairs to my car ready... See more
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Good timely service from National Windscreens. One negative comment is that I experienced weird noises coming from the new screen on the day after fitting. This had disappeared by the next day but i... See more
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Company details
About National Windscreens - Huddersfield
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, United Kingdom
- 01484-290-098
4.6
Excellent
590 reviews
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The guys were really friendly and very…
The guys were really friendly and very efficient.
January 16, 2026
Reply from National Windscreens - Huddersfield
We appreciate you sharing! We are so happy to hear that you found our team friendly and efficient. Thank you for your positive feedback.
Reply from National Windscreens - Huddersfield
We're happy to hear that our team in Huddersfield provided such quick, efficient, and polite service. Thank you for your positive feedback!
Had to have the repair done twice.
Came out to repair a chip to the windscreen, there was still a hole when they’d finished.
Came back out a week later and did it again, this time a good repair, smooth and no hole left.
January 7, 2026
Reply from National Windscreens - Huddersfield
We appreciate your feedback and are sorry the initial repair wasn't fully successful. We're glad the second visit resolved the issue to your satisfaction.
Reply from National Windscreens - Huddersfield
We appreciate you sharing your feedback. We are so happy to hear about the good communication and the excellent technician.
Windscreen
From booking to finishing the job it went smoothly I booked in easily and the fitter was polite he did a great job would highly recommend
January 9, 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear that from booking to job completion, everything went smoothly and the fitter was polite. Thank you for the recommendation!
Windscreen
They came when they sed
On looking at the windscreen they fixed it and didn't need to put a new windscreen in and refunded me the money for the windscreen
January 7, 2026
Reply from National Windscreens - Huddersfield
We're happy to hear that we arrived on time and that our service met your needs! We appreciate your positive feedback regarding the refund.
Excellent customer service
Excellent customer service. The guys in the branch were really helpful and polite.
Very happy to recommend your service
January 1, 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that you received excellent customer service and found the team helpful and polite. Thank you for recommending our service!
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback. We are so glad you found it easy to book with our fast service and friendly staff.
Reply from National Windscreens - Huddersfield
We appreciate you sharing! We are so happy to hear you received very good and on-time service and that you had a pleasurable experience.
Professional
Professional, friendly staff. Replacement was completed within the time stipulated.
December 24, 2025
Reply from National Windscreens - Huddersfield
We appreciate you sharing your feedback. We're so happy to hear that you had a positive experience with our professional and friendly staff and that the replacement was completed promptly.
Good service
December 24, 2025
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
We're happy to hear that you found us easily and that the service was completed in a timely manner. Thank you for your positive feedback!
Positive experience
Really good reminders for the appointment with directions to the location
Straightforward and efficient staff.
Only slight negative is there was no nice waiting area and the location miles from the city centre
December 23, 2025
Reply from National Windscreens - Huddersfield
We're happy to hear that you found the appointment reminders and staff helpful. We appreciate your feedback regarding the waiting area and location, and we will consider this as we plan for the future. Thank you.
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback and are happy you had a great experience with our professional service and well-done job!
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
We're happy to hear that your fitting was efficient and fast! Thank you for your positive feedback; we appreciate it.
Excellent and efficient service
December 17, 2025
Reply from National Windscreens - Huddersfield
We appreciate you sharing your feedback. We are so happy you were pleased with our excellent and efficient service.
Delayed delibery
My windscreen was confirmed for the Monday fitting but did not arrive until Thursday
December 6, 2025
Reply from National Windscreens - Huddersfield
We regret the delay with your windscreen fitting. We appreciate your feedback.
Friendly and efficient
December 6, 2025
Reply from National Windscreens - Huddersfield
Thank you for your positive feedback!
The whole process from start to finish…
The whole process from start to finish starting with booking on the telephone to the guys coming out to complete the work they were great and a pleasure to meet a credit to your company.
December 10, 2025
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that the entire process, from booking to the completion of the work, was great and that the team was a pleasure to meet.
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