Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
Company replied
Location
Switch location394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... See more
Company replied
I was kept up to date with my time slot , very helpful staff regarding re booking when I had enough money to pay my excess as I had spent all the money on a full service and repairs to my car ready... See more
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Good timely service from National Windscreens. One negative comment is that I experienced weird noises coming from the new screen on the day after fitting. This had disappeared by the next day but i... See more
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Company details
About National Windscreens - Huddersfield
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, United Kingdom
- 01484-290-098
4.6
Excellent
590 reviews
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Very Quick and efficient service
Very Quick and efficient service , the technician contacted to give me a time frame of when he would attend and he turned at the appointed time. He carried his work professionally , will use again.
September 27, 2025
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that you received quick and efficient service and that the technician was punctual and professional. We look forward to assisting you again.
Not long to wait and job was done…
Not long to wait and job was done really very friendly staff
September 25, 2025
Reply from National Windscreens - Huddersfield
We appreciate you sharing your positive experience! We're so glad to hear the wait wasn't long and our staff were friendly.
Very helpful staff
The staff on reception were exceptionally helpful and this meant I could sort out what could have been a thorny problem. It worked out seamlessly and I am very grateful for the help.
September 24, 2025
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear that our reception staff was helpful and that you could resolve a potentially difficult issue seamlessly. We are grateful for your gratitude.
Adaptable and versatile
Turned up in adverse conditions that weren’t suitable in which to carry out the repair but were adaptable and managed to find a way
September 15, 2025
Reply from National Windscreens - Huddersfield
We appreciate you taking the time to leave us this feedback. We're glad our team was resourceful and found a way to complete the repair despite the unsuitable conditions.
A timely and very efficient service.
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once again very accurate.
The paperwork was easy and simple to deal with.
Would be happy to recommend this company if requested.
September 18, 2025
Reply from National Windscreens - Huddersfield
We're happy to hear that the engineer kept you informed and completed the work efficiently. We appreciate your positive feedback regarding the paperwork process. Thank you for your recommendation!
Reply from National Windscreens - Huddersfield
We're happy to hear that our communication was helpful and the repair was successful. Thank you for your positive feedback!
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Polite and helpful
Polite, helpful, and kept me up to date with progress. I had an issue with my repair which was very promptly and efficiently dealt with. Would use them again and would recommend for others.
September 13, 2025
Reply from National Windscreens - Huddersfield
We appreciate your kind words and are happy to hear about your positive experience. We're glad that you were satisfied with our team's politeness, helpfulness, and communication, and that the issue was resolved efficiently.
All works carried out when stated
September 3, 2025
Reply from National Windscreens - Huddersfield
We're happy to hear that everything was completed as scheduled. Thank you for your positive feedback!
Excellent service.
Excellent service.. Booked my car in for a Windscreen replacement & got an appointment 2 days later.. Dropped the car off at 12:30pm & the work was completed within a couple of hours.. Good quick clean job..
September 3, 2025
Reply from National Windscreens - Huddersfield
We're happy to hear that you received excellent service and a quick, clean windscreen replacement. We appreciate you choosing us and are glad the appointment and work were completed efficiently!
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Efficient and polite.
August 30, 2025
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Replacement windscreen for my Golf
Waiting time was only a few days. Service was very good and product working well.
August 20, 2025
Reply from National Windscreens - Huddersfield
We appreciate you sharing your positive experience! We're happy to hear that you received prompt service and that the product is working well for you.
Excellent service all round !! …
Welcomed in a friendly manner told how long it would take ( was spot
on) messaged when it was ready on pick up was advised what care you take for a few days excellent service !!!!!
August 27, 2025
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're glad you were welcomed in a friendly manner and that the timeframe was accurate. It's great to know you were informed about aftercare and that you consider our service excellent.
Job was done quickly and…
Job was done quickly and professionally. Very happy with the result
November 21, 2024
Reply from National Windscreens - Huddersfield
We're happy to hear that the job was completed quickly and professionally, and that you're very happy with the result. Thank you for your positive feedback!
Prompt efficient service
August 21, 2025
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
We appreciate you taking the time to share your experience. We are so happy to hear that you were pleased with our service and had no issues.
Friendly team and prompt service.
August 18, 2025
Reply from National Windscreens - Huddersfield
We appreciate your feedback. We are so glad you were pleased with our friendly team and prompt service.
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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