Very straight forward, no drama.
Great job.
All staff very helpful, friendly and polite, which is quite refreshing as many people now days are naturally rude and inattentive or On the Phone!

It appears this National Windscreens in Huntingdon have employed decent people, in turn I do hope that they reward them with a decent wage and treat them well.
Note, Head Office ; If it were not for the excellent Huntingdon staff, I would not have bothered with this review, you should thank them.
Respect to National Windscreens @ Huntingdon and many thanks for a genuinely 5*service

Ps, I have not been pushed into writing the review or given anything enticements from National Windscreens Huntingdon, apart from the staff delivering a perfect customer service experience.

The team on Saturday went out of their way to help. Thank you so much

Great service, quick, clean, efficient and friendly helpful staff

Good communication, very efficient job done.
Would recommend

Organised replacement quickly, thank you.

They responded quickly to my online booking with a telephone call to discuss the job, turned up when they said they would and did a good job replacing the windscreen.

Very Unreliable and unprofessional service. Cancelled my appointment 3 times. When questioned they say the booking was only provisional eventhough I had confirmation emails from them.

Quick, reliable and good quality.
The technician was amazing

Terrible communication told 9-:30am called at 10am to see where technician was told would be midday turned up at 2pm mucked up my whole days work lost a day's wage through no communication whatsoever from you!

Fast efficient service at a convenient location.

Amazing. The gent call me couple days early to make me aware he can do a mobile replace. Instead on the garage. On Friday the technician arrive very polite change the windscreen in 1 hour.5*

Polite and friendly staff to deal with and a great service.

Really poor experience, booked in for an appt 2 weeks later as they couldn’t fit me in before I went away (even though common vehicles model) and I got there, waited around for 2 hrs and when I went to go and see if my vehicle was ready they said it wasn’t as they had to go and collect the glass as it hadn’t been delivered. When I asked why no one thought to tell me they all pointed fingers at colleagues claiming they thought the other had. When they actually did change my glass it was 21 mins from the glass being out to replaced and checked, why the 2 hr appointment? And why not get the glass delivered a day in advance rather than risk on the day delivery for pre-booked jobs!!!

Fast , good service

I liked the initial communication to arrange an appointment. Arrived 8,30am building appeared empty. Ventured into a empty reception rang a bell a guy eventually came and took my keys. About a hour later I got a call telling me that they had not got a screen for my car and needed to source one which would add a hour or more. Why??? they new my car type and exact model days before.???? After 6 hours I hadnt heard whether the car was done. So I walked b ack to the office, entered the reception and rang the bell. A lady eventually appeared and found my keys and I left. It was done ages ago but nobody called me. 5 hours hours in Dunelm killing time is a ordeal. Usually you are advised that the car is ready and told not to wash the screen with a pressure washer etc. Terrible customer service and no communication. Last time I used Autoglass and they were brilliant.

Fast efficient service, thank you

Fast response for all communication, with utmost effort to help and make the whole experience smooth. The work was scheduled within 24 hours on first contact for the day I chose and completed within 3 hours of the scheduled time. I can only recommend the full team.