I took my car into National Windscreens Slough for replacement windscreens front and rear
I asked for replacement seals for both which was agreed
However upon completion the said they couldn't get the rear seal so put the old one back (26 years old original seal) which didn't fit
I had waited for five and a half hours so I didn't check anything until the next morning when I discovered the paintwork on both sides of the tailgate was damaged
I took photos and sent them in and copied in the insurance company
National Windscreens Slough said it was done prior to them fitting the screen in spite of my photos showing pristine primer underneath the damaged paintwork
They are still in denial so the case in ongoing

Easy to arrange and the drop off and pickup was good the worker even waited for me to arrive after the office had closed

Upon arrival I was warmly greeted by reception staff and told the repair should take about 30 minutes. However, after 5 minutes my technician, Reece, came to inform me that the stone chip was very minor and had not actually penetrated the windscreen. As such he indicated that a specific repair wasn't necessary and I could be offered a reimbursement of my £20 co-pay. However, as the vehicle belonged to my elderly mother, Reece offered to smooth out the impact site and reduce the visible spot as much as possible in lieu of the refund. 15 minutes later, once Reece was done, it was virtually impossible to identify the initial impact spot and I was on my way. Additionally, Reece stated that if I had any further concerns to please call back.
Great job, Reece and everyone at National Windscreen - Slough.

Excellent workmanship very happy with the service received.

amazing very fast, nice waiting area where you can do work as you wait for your car + a little play area for children if you dont have a baby sitter

email & text communication good. A special mention to Val in reception who had to re-arrange repair verbally due to repair engineers staff sickness.

Very professional.
Preferred supplier through our insurance company but would use again independently.

Staff were Responsive and friendly. Task completed on time and in good quality.

So caring that we had a common room for me to wait for the job completion as the place was quite isolated and I did not have other transportation ready.

Booked a home appointment. Got a call on the day, techincan off sick they had a appointment at 11am it would take 2 hours. When I arrived I was told running a bit late.... 4 hours later I get told the job is now done. When I got to my car they hadn't even bothered to lock it. Not the best customer service

Staff were very friendly and efficient. Even charged my cars battery as it had gone flat after I had the car broken into. They also cleared all the glass which had got everywhere inside.

Absolutely brilliant service. Professional.
Thank you .

Turned up on time kept up to date when he would arrive
Polite

Quick, efficient service. The technician who repaired the windscreen was so helpful and he also repaired my rear view mirror for me. I highly recommend this service.

I have been given 3 diffrent slots for the garage with the latest being sent less than 24hrs before appointment. staff at the phome were very u professional, the first time I called them they would just make sounds lime:" yaaaaah, mmmm, hmmm naaah". I paid for wipers to be replaced as well and after keeping my money for 3 weeks they told me they had none in stock. The garage in Slough is a joke, a bad one!

I had a great experience with National Windscreens. The appointment time was excellent and everything ran very smoothly.
The customer service was outstanding from start to finish. The staff were friendly, professional, and very helpful throughout the visit.
The waiting room was large and very comfortable. There were tables available if you needed to work while waiting, as well as comfortable chairs if you just wanted to relax. There was also a children’s area and a coffee area, which made the space feel welcoming and well thought out. It really had everything you could need while you wait.
The toilet facilities were also very clean and well maintained.
Overall, the staff were excellent and the whole experience was very positive. I would definitely recommend National Windscreens.

Good service

well looked after

Fitter, with electric van, on time and chip repaired quickly.

They change wind shield professional staff quick and nice I am very happy with them bajwa