it was great very quick only down side was told it could be upto 4hrs so wife had to have day off to pick me up but went to have breakfast and was done in an hour (not moaning it was quick lol)
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See what reviewers are saying
Windscreen fitter turned up, very polite manner, had a look at the screen, and said he could repair it, which obviously would be a lot quicker than a replacement, made a really good job, my M.o.T. w... See more
Company replied
I was able to go through my insurance and book an appointment very quickly and easily. They had good availability and communication as they kept me updated about my appointment. They went above and be... See more
Company replied
Such amazing service. The guy that came to replace my windscreen today was so polite, and replaced it super quick and efficient. I also really appreciate him re-routing my dash cam wire for me, it’s t... See more
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Company details
About National Windscreens - Tamworth
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 12, Ariane, B79 7XF, Tamworth, Staffordshire, United Kingdom
- 01827-425-073
4.7
Excellent
481 reviews
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great service
great service, prompt and well within the timescale I was given for replacing my windscreen!
August 12, 2025
Reply from National Windscreens - Tamworth
We appreciate you taking the time to share your experience. We're happy to hear that you received great service and that the windscreen replacement was prompt and timely!
Good job!
Friendly place with friendly and helpful people. Nice and smooth windscreen replace. Well done guys, keep up the good work 👍
August 2, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that you had a positive experience with our team and your windscreen replacement. We appreciate your kind words and are grateful for your support!
Does what it says on the tin
Does what it says on the tin, changed my windscreen I’ve had no issues to date although I’ve not used it in the rain since it’s been changed and I won’t know until winter if the heated screen is still working. First world problems! As for the guys at Tamworth they were friendly did in less time than specified and went out of there way to show me how the camera in the windscreen was wired in…great team working there
July 29, 2025
Reply from National Windscreens - Tamworth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Tamworth
We appreciate you taking the time to share your positive experience with us. We are happy to hear that you found our service efficient.
Reply from National Windscreens - Tamworth
We are happy to hear that we completed the task quickly for you. We appreciate your positive feedback and your time.
Easy process from start to finish
Easy to book. Given choice of mobile repair at home or drop off at depot for repair. I chose the latter. Appointment as scheduled, friendly staff, car was clean on collecting. easy process
July 26, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that booking was easy and that you were pleased with our depot repair service. We appreciate your positive feedback regarding our staff and the cleanliness of your car. Thank you!
Good quick service
July 17, 2025
Reply from National Windscreens - Tamworth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Stress free
Stress free, booked the car in for its new window online , turned up, dropped the car off and they informed me when it was ready and in less time they initially mentioned - super work
July 14, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that booking your appointment was stress-free and that the service was completed promptly. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Reply from National Windscreens - Tamworth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Easy to book online
Easy to book online. Knowledgeable and friendly technician, advised may be some visual damage, but could hardly see anything. Definitely recommend!
July 8, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that booking was easy and the technician was knowledgeable and friendly. We appreciate your recommendation and are glad you enjoyed your experience. Thanks for your feedback!
Fast replacement windows
Well they were very fast at replacing front window been done now 5 days haven’t checked it for water leaks yet,but there was no mess to the car inside or out..
July 7, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that the front window replacement was completed quickly and cleanly. Thank you for your feedback; we appreciate you bringing this to our attention. We hope the new window continues to perform well!
Reply from National Windscreens - Tamworth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service from the Tamworth…
Excellent service from the Tamworth branch windscreen replaced within a hour
Thanks
July 3, 2025
Reply from National Windscreens - Tamworth
We appreciate you sharing your positive experience. We're happy to hear that you received excellent service and a quick windscreen replacement at the Tamworth branch.
Very helpful lady on the phone…
Very helpful lady on the phone explained everything very thoroughly as I’ve never had my window screen replaced before. The fitter turned up on the day, on time, very helpful. Cleaned up afterwards. Thank you so much.
Would recommend.
July 1, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that the phone support was helpful and thorough while explaining the process. We're also glad the fitter was punctual, helpful, and tidy. Thank you for recommending us!
Use these guys with confidence
The staff were very efficient and friendly What more do you want Thank you
July 1, 2025
Reply from National Windscreens - Tamworth
We appreciate your positive feedback! We're happy to hear that our efficient and friendly staff exceeded your expectations and provided excellent service.
Vandalised window fixed!
The engineer arrived on time and soon completed the windows replacement.
June 17, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that the window replacement was completed quickly and that our engineer arrived on time. We appreciate your positive feedback and thank you!
Reply from National Windscreens - Tamworth
We're happy to hear that the window replacement was completed promptly and cleanly. Thank you for acknowledging our great service; we appreciate it!
Cause I was waiting in the reception…
Cause I was waiting in the reception they did my screen super quick hour and half it was all done
June 19, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that your screen repair was completed quickly while you waited. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Nice job
I was able to go through my insurance and book an appointment very quickly and easily. They had good availability and communication as they kept me updated about my appointment. They went above and beyond to get my windscreen replaced and took less time than expected. They were polite and professional, and explained everything I needed to know, and let me ask questions. Hope I don't need them again, but if the worst happens I'd book with them again.
June 19, 2025
Reply from National Windscreens - Tamworth
We're happy to hear that you were able to book an appointment quickly and easily through your insurance. We appreciate your feedback regarding our team's communication, efficiency, and professionalism during your windscreen replacement. We're glad they explained everything clearly and answered your questions.
Reply from National Windscreens - Tamworth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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