Cannot thank Pete and his team at the Wolverhampton Branch enough. Complications at the start of the engagement meant Pete had to start chasing my insurance company - not a problem - everything and mo... See more
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Location
Switch locationUnit 17 G5 Spring Road, Ettingshall, WV4 6JT Wolverhampton, West Midlands, GB
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Easy to book. Car done swiftly. Can't fault the repair. Only paid £75 for BMW OEM glass. Highly recommended. Communication can be bit better as always my calls go to the call center rather than th... See more
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Can't fault national windscreens at all They came out to my place of work and replaced my windscreen in about 11/2 hours The technician rang me to say he had arrived and rang me when he had finished... See more
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The online booking process was nice and straightforward although it showed as AM being available but then when my appt got reconfirmed over a week later, it said it wasn’t available so moved to PM. T... See more
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Company details
About National Windscreens - Wolverhampton
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 17 G5 Spring Road, Ettingshall, WV4 6JT, Wolverhampton, West Midlands, United Kingdom
- 01902-581-153
4.3
Excellent
310 reviews
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The staff were great and did it in an…
The staff were great and did it in an hour and left the car clean.
September 11, 2023
Reply from National Windscreens - Wolverhampton
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Wolverhampton
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Wolverhampton
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Replacement
Staff were friendly and windscreen was replaced quickly /in less time than expected.
August 22, 2023
Reply from National Windscreens - Wolverhampton
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service fitting the new screen
Excellent service fitting the new screen but one part of the service could do with a curtesy car as had to arrange a taxi to take me hope and then collect the car
August 29, 2023
Reply from National Windscreens - Wolverhampton
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Wolverhampton
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The guys were very quick and efficient.
August 25, 2023
Reply from National Windscreens - Wolverhampton
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National Windscreens
great service fast and professional
August 18, 2023
Reply from National Windscreens - Wolverhampton
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Kind regards,
National Windscreens
Amazing customer service
Fab service, done in a very timely manner, informative and the guys were very friendly and polite. 100% would recommend
August 18, 2023
Reply from National Windscreens - Wolverhampton
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We really appreciate your feedback, Thank you again.
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National Windscreens
Excellent job
They deliver the great service apart from the delay to get the glass, I believe they can work on this part to get a 5 star other then that it was a great experience.
August 15, 2023
Reply from National Windscreens - Wolverhampton
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Wolverhampton
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Came on time excellant service and very…
Came on time excellant service and very polite
August 17, 2023
Unprompted review
Reply from National Windscreens - Wolverhampton
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Good customer service
August 8, 2023
Reply from National Windscreens - Wolverhampton
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service in the office and a…
Great service in the office and a friendly installer. Quick installation couldn’t ask for any more
March 27, 2023
Reply from National Windscreens - Wolverhampton
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National Windscreens
Excellent Service
Easy to book an appointment, came to my house in the timeslot agreed, friendly and professional, took time to do a proper job and would recommend
August 6, 2023
Reply from National Windscreens - Wolverhampton
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Kind regards,
National Windscreens
Nice people quick service
August 2, 2023
Reply from National Windscreens - Wolverhampton
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Repair was done quickly and the team…
Repair was done quickly and the team were extremely helpful. Many thanks.
August 1, 2023
Reply from National Windscreens - Wolverhampton
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We really appreciate your feedback, Thank you again.
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National Windscreens
Very happy with service
August 1, 2023
Reply from National Windscreens - Wolverhampton
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great job and friendly
July 31, 2023
Reply from National Windscreens - Wolverhampton
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Wolverhampton
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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