I bought a packet of Sri Lankan beef curry which fitted well into my 800cals a day diet as it’s 393 cals. The picture on the website looked nice but of course these days misleading. It’s described as... See more
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See what reviewers are saying
I have been very happy with my Natural Ketosis food plans. The food is generally very tasty, and the snacks are great. Clear nutritional information to help you track your carbs/fat/proteins. You defi... See more
Company replied
Reasonably priced items, albeit not all. Good shelf life. I’ve used the main meals which can be a little liquid heavy as a semi stock to add more protein (200g) and recommended vegetable mix ready pac... See more
Company replied
The food is not bad at all, but the price is much too high for the quality. The caloric intake is much too low for covering a normal day, so significant additions would be needed. It would work... See more
Company replied
Company details
Written by the company
100% Natural, Convenient Keto Home Delivery Service. Plans ranging from 20g - 50g of carbs per day. 3 Pre prepared meals and a snack each day!
Contact info
45 Tower Street, EH6 7BN, Edinburgh, United Kingdom
- 03333 111 040
- info@naturalketosis.co.uk
- naturalketosis.co.uk
3.3
Average
386 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Not for me
Would recommend chilli bean & broccoli n blue cheese soup. The meat free meals I had was pretty bland, already arranged for a return.
The snacks are great especially the almond nuts.
August 3, 2021
Reply from Natural Ketosis
Hi Ingrid,
Thanks for your review!
I'm glad to hear you enjoyed our keto snacks, we love them too! Regarding the meals, I understand they aren't for everyone. I'm happy we were able to assist you with your return and rest assured, once we receive your order we'll process your refund.
I hope this helps and stay safe!
Best,
Lewis
Absolutely terrible food
Absolutely terrible food. It's like eating bowls of greasy watery sludge. There is no meat to speak of in any of the dishes so I don't see were the expense is. I don't know how they can pass this off as food. Really disappointed.
The snacks are pretty nice but that's all that is edible. I do not recommend this product absolutely a waste of money.
I have since sent the food back and the company have refunded my money with no problem at all.
July 30, 2021
Reply from Natural Ketosis
Hi,
Thanks for your review.
I am so sorry to hear that you are not enjoying your plan. We do understand that the meals and the plan will not be right for everyone which is why we offer a return and refund option.
If you drop us an email to info@naturalketosis.co.uk we will get back to you and let you know the returns process so you can get your money back for your unwanted goods.
If there is anything else I can help with please let me know.
Amanda
Highly recommend.
July 30, 2021
Reply from Natural Ketosis
Thanks for the review, glad you're enjoying the plan! :)
Best,
Lewis
Please include fish dishes to your menu
I am just about to start this week with the meals. But no fish dishes in the dinner pack and the cereal is too small. Regarding taste, I can’t say for now.
July 30, 2021
Reply from Natural Ketosis
Thanks for your review! The lack of fish options is due to our clever cooking method, unfortunately we wouldn't be able to provide the same fresh cooking and long life like our other meals. Regarding the granola, once you begin the diet and reach ketosis, you should find the portion size is the perfect amount to keep you satisfied :)
Do let us know if we can help when you start the plan.
Best,
Lewis
I rang this company for some…
I rang this company for some information. The adviser I got on the other side was so helpful and informative and was oh the phone for about 30 minutes. I was able to ask all the questions needed to help me make my decision to go forward with purchasing the plan.
So helpful really cannot recommend this company enough. Thank you
July 29, 2021
Reply from Natural Ketosis
I'm so glad we were able to help you to start your Keto journey! Best of luck and do get in touch if we can assist later down the line.
Best,
Lewis
Reply from Natural Ketosis
Hi Stephen,
Thank you so much for your review. It is lovely to hear that you are enjoying the products and your order arrived quickly. Please keep in touch and let us know if there is anything you are unsure of or anything we can help with.
Amanda
Rip off as basically a few cubes of meat in a soup
Most of the meals were very tasty however there were a couple of inedible ones, the mushroom katsu curry was vile there was far too much turmeric in it that it tasted extremely bitter. Also disspointing was the amount of meat, I feel I have been ripped off considering how tiny the meat portion was. I was hungry every day and they tell you additional snacks can be as much meat as you need so why not put the extra meat in the dishes and stop penny pinching and instead make your customers happy. I also only received half the snacks I ordered. I could only stick to this diet for a week as I just too hungry. I did however loose 6lbs in that week but I'd have also lost that doing a low carb diet without being hungry as I've done it before, I just thought this would be easier
July 26, 2021
Reply from Natural Ketosis
Hi Lisa,
Thanks for your review. I am sorry to hear that you did not enjoy the plan. We do understand that this plan is not for everyone and we do offer a return and refund option.
The meals are created to be nutritionally balanced for the Ketogenic diet. As one of the main benefits of Ketosis is that you feel fuller for longer and less hungry, for most people, the meals plus the few extras we ask you to add will be more than enough to satiate them for the day however, there are various different things that can affect this. Someone who is more active will expend more energy for instance and need more food intake to compensate for this. Or someone who has double cream with breakfast, whole milk in drinks through the day and butter on their veg in the evening will consume more beneficial fats than someone who has no milk or butter and yoghurt with breakfast in the morning for example.
It can also take up to 7 days to get into Ketosis during which time you may feel a bit lethargic, have more cravings and feel a bit hungrier than normal.
It sounds to me like you had not reached full Ketosis and needed a bit more fat in your diet to help with that. I can't see any note on your file so I am not sure if you got in contact with us but we are here to help with anything like that to ensure you get the best results.
I also cannot see any contact regarding the missing snacks - did you let us know there was a problem with your order so we could rectify this for you?
If you would like to discuss returning any unwanted items or the options that were missing please email me directly to amanda@naturalketosis.co.uk and I will be happy to help further.
Amanda
FEELING GOOD
Hi, very happy with the products. I have enjoyed the food and loved the porridge with the coconut in the morning with strawberries. I am not really hungry anymore. Step in the right direction, it only has been a week and I have lost 9 pounds plus feeling so much better. Onwards and upwards.
July 26, 2021
Reply from Natural Ketosis
Hi Catrina,
Thank you for your review. I am glad to hear that you are enjoying the products and that you are no longer feeling hungry. This is a great sign that you are in Ketosis! Even better news on your weight loss, that is truly amazing for your first week. It seems like your body has really adapted well and Keto is working well for you.
Please keep in touch and let us know if we can help with anything at any time.
Amanda
Glorified cat food
A few of the meals tasted ok. Very watery consistency, runty bits of fatty meat. Soups are quite bland, but I liked Broccoli and Blue cheese - Good and tangy as it should be!
What I'm taking away from this is that if something's too good to be true, then it's not good.
I'm forcing myself to finish the 28 days, as I've paid over £200 and have read reviews about refund problems.
Oh another negative, £15 delivery charge if you live in the Highlands. Also meat from multiple countries.
EDIT - I would give 5 stars for customer service, absolutely no problem with a full refund with the help of Amanda, thank you very much.
July 23, 2021
Reply from Natural Ketosis
Hi Oliver, thanks for taking the time to leave a review. I am sorry to hear that you are not enjoying the meals. We understand that our plan and our meals are not for everyone. We have a return and refund option for this reason. If you would like more details on how to return your unwanted items for refund please drop me an email to amanda@naturalketosis.co.uk and I will be happy to help further so you can get some money back. In terms of refund, we aim to process and refund you within 48 hours of returning your package back to us however, it can take up to 5 days. We do not offer free returns but Parcel2Go offer very competitive rates.
Our meats are sourced within the UK and Europe. We advertise this on our site within the Our Food Section. We aim to be as transparent as possible about things like this.
If there is anything else I can do to help please let me know.
Amanda
Some meals were ok but the pork ones…
Some meals were ok but the pork ones had a lot of fat in them so when I separated the fat there was not much meat left so I thought it was to expensive for what I got
July 22, 2021
Reply from Natural Ketosis
Hi Julie,
Thank you for your review. I am glad to hear that you enjoyed some of the meals. We do understand not everyone will like everything. We listen to all feedback so we are in the process of reviewing our pork meals with regards to the cut of pork being used in order to try and reduce the amount of possible fat on the meat.
We always want to make sure that we are providing the best so honest feedback like this is important to us. We hope we can improve these meals quickly so everyone can enjoy them.
If you have any meals at home that you were unable to eat you are welcome to return them for an exchange or a refund. You can contact me directly on amanda@naturalketosis.co.uk and I can help you with the returns process.
If there is anything else I can help with please let me know.
Amanda
Better than most restaurants you will have gone to!
Third time using Natural Ketosis Company highly encourage you to try their amazing dinners which had been Cooked sous vide So that the meat stays perfectly tender for your consumption.
Better than most restaurants you will have gone to!
July 20, 2021
Reply from Natural Ketosis
Hi Denver,
Lovely to hear from you. Thank you so much for your review. We are so pleased that you are still enjoying the meals and getting the results!
Please keep in touch and we will be more than happy to help you if you need anything.
Amanda
Great choice
Great choice, everyone can find something perfect. Quality of food is really great. You will receive package with very well made guid. My personal choice is protein plan, hardly recommend.
July 20, 2021
Reply from Natural Ketosis
Hi Piotr,
Thanks for your review. I am so pleased to hear that you have found your favourite meals and you received your order quickly.
If there is anything at all we can help with please get in touch.
Amanda
I really wanted to like this
I really wanted to like this - saw there was mixed reviews but went for it anyway as liked the fact I didn't need to do lots of prep and carb counting. Sadly I am very disappointed with the food. The soups are oily. The evening meals are nothing like the picture on facebook which looked like large bits of chicken with thick sauce. The evening meals are thinner than the soup and therefore need to be put in a bowl - they have tiny pieces of meat and flavoured water. The breakfast and snacks are also pretty awful. I bought 4 weeks worth - in my second week now and wish I could send 2 weeks back.
July 19, 2021
Reply from Natural Ketosis
Hi Jackie,
Thank you for your review. I am sorry to hear that you are not enjoying the meals. We completely understand that our plan is not right for everyone which is why we offer a return and refund option - have you been in touch with our team to let us know you are not satisfied and would like to return?
If you can drop us an email to info@naturalketosis.co.uk we can let you know the process so we can get things going for you and get some money refunded back to you for the unused items.
Amanda
I am a consultant cardiologist and have…
I am a consultant cardiologist and have used a 28 day plan about 2 years ago to help me lose weight.
I combined it with daily exercise and lost 2.5 stones in about 40 days, of which 28 days were on the plan.
I was very positively surprised how delicious the foods in general were, but of course I had my favourites.
I have also recommended this diet to carefully selected, suitable type 2 diabetic patients (not suitable for some - so please dont start yourself on it if you are a type 2 diabetic without discussing it with an up to date doctor).
The success was wonderful. Not only have some of my patients been able to reverse their type 2 diabetes and were able to come off medication, but others, with difficult to control high HbA1c were able to get much better glycaemic control (e.g. HbA1c reduction form 90s to 30s in one case). It was transformative for all my patients. I can therefore highly recommend it from personal and patient experience.
July 17, 2021
Unprompted review
Reply from Natural Ketosis
Hi Konrad,
Thank you so much for your review. This is wonderful to hear that not only did you get amazing results on the plan but you have been able to support suitable patients in their journey.
Please do let us know if there is anything at all we can do to help at any time for yourself or your patients.
Amanda
I sent an email with a query a week…
I sent an email with a query a week ago...to date ...no reply..I also phoned the 24/7 helpline and it was closed..desperately want to start the diet but need communication and advice.
July 15, 2021
Reply from Natural Ketosis
Hi, thanks for your review. We don’t appear to have received any communication from you. Can you tell me who you sent it to?
Our phone line is not 24/7, our office hours are Monday - Thursday 9-5 and Friday 9-3.
If you forward any queries you have directly to me at amanda@naturalketosis.co.uk I will be more than happy to help you further.
Amanda
Tasty and well thought out diet plan
I've successfully lost weight on a Keto diet in the past...but just couldn't get my head back into Keto this time (despite knowing how good I would feel after the first few days). So I've opted to take all the decision making and effort out of the initial phase by using the NK Intermittent Fasting 28 day plan. It's day one and both lunch and dinner food choices were great - very tasty. Yes - there is some liquid in the main meals BUT that's because the meals are not padded out with thickeners etc which would throw you out of ketosis. As of the first evening my blood readings show I am already in ketosis....which is a massive motivator! Please keep up the great work - its a pleasure to deal with a company who show through their meals and guidance/information they truly understand the requirements of a Keto diet....if you are on the fence about trying the NK diet - do - it's very tasty and well thought through.
July 15, 2021
Unprompted review
Reply from Natural Ketosis
Hi, thank you for your review.
It is amazing to hear that you were able to use the Natural Ketosis Plan to get you back into the swing of Keto. It seems Keto is really working well for you and your body responds to it really quickly! I am so pleased to hear that you are enjoying the meals, it really makes things much easier when you are looking forward to your next meal!
We will continue to work on new meals and products to keep our range exciting so hopefully you love the new products in the pipeline too!!
If there is anything at all we can help with anytime please do get intouch.
Amanda
Be careful on the postage
Be careful on the postage , I paid £15 for next day postage, but it comes next day anyway..
July 15, 2021
Reply from Natural Ketosis
Hi, thanks for you review. Next working day delivery is standard on all orders over £100 which are placed before 12pm the previous day. I can see that you opted and paid for Saturday Delivery which is not included in the standard option. This service always carries a charge. Any orders placed before 12pm on a Friday are delivered on Monday as standard.
Hope this helps. If you have any other questions please let me know. You can email me directly on amanda@naturalketosis.co.uk
Amanda
I trained as a chef and am always a bit…
I trained as a chef and am always a bit dubious of thing like this but after one day I have to say that so far the two meals I’ve had (ham hock soup and chicken with leaks in cream) were absolutely delicious. I served the chicken with a large helping of roasted green veg, very tasty. Looking forward to tomorrow offering.
July 15, 2021
Reply from Natural Ketosis
Hi Paul,
WOW, thank you so much for your review. We are always happy to hear people are enjoying the meals but when it comes from a chef that it a real boost!
Please keep in touch and let us know if there is anything at all we can do to help anytime.
Amanda
I use Natural Ketosis to aid in weight…
I use Natural Ketosis to aid in weight loss. The bundle I chose is great. Love the granola for breakfast and the soups for lunch or dinner. The main meals are delicious but I wish they were a little less soupy, the amount of liquid tends to overwhelm most vegetable choices to go with each meal. Following Natural ketosis for a month brought about the loss of nearly a stone.
July 14, 2021
Reply from Natural Ketosis
Hi Gloria,
Thank you for your review. It is great to hear your plan is helping you to get results and that you are, on the whole, enjoying the meals. You have such amazing results so far which is really encouraging.
Our main meals do have quite a bit of sauce with them as it helps with the cooking method. As we don't use any thickeners they can be a little runny but we are experimenting with other ways to make the sauces a little thicker without adding any carbs or unnatural products so keep your eyes peeled for our updates!
If there is anything else we can do to help please get in touch.
Amanda
Very nice food and I’ve lost a lot of…
Very nice food and I’ve lost a lot of weight already. Taste is a bit similar across the dishes I have to say. But all in all it’s definitely worth it.
July 13, 2021
Reply from Natural Ketosis
Hi Rosa,
Thank you for your review. Great to hear you have been enjoying the meals and that you have seen great results so far.
We are working on new dishes to increase the options and flavours so keep an eye on your inbox for updates on new releases. Remember, you can use herbs, spices and seasoning to add extra flavour to your meals. I love to add some extra spice to my curries!
If there is anything else we can help with please get in touch.
Amanda
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