A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping Staff always helpful and pleasant. Stores a... See more
Company replied
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping Staff always helpful and pleasant. Stores a... See more
Company replied
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... See more
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I’ve had a great experience shopping with Naylor’s Equestrian, and it’s quickly become a go-to for both riding gear and everyday equestrian wear. The range they offer is impressive—whether you’re a... See more
Company replied
Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... See more
Company replied
Written by the company
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, United Kingdom
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A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping
Staff always helpful and pleasant.
Stores are always well stocked

Reply from Naylors - Cannock
Collected item from store, never been in there before and throughly enjoyable experience, pleasant and attentive staff

Reply from Naylors - Cannock
I’ve had a great experience shopping with Naylor’s Equestrian, and it’s quickly become a go-to for both riding gear and everyday equestrian wear. The range they offer is impressive—whether you’re after practical yard wear or something a bit more polished for riding, they’ve got it covered.
The quality of the clothing really stands out. Everything feels well-made, durable, and comfortable, which is exactly what you need when you’re spending long hours around the yard or in the saddle. Sizing has been consistent, and the fit is both functional and flattering.
Ordering was straightforward, delivery was quick, and everything arrived well packaged. It’s also great to see a good mix of well-known brands alongside more affordable options, making it easy to find something that suits your budget without compromising on quality.
Overall, Naylor’s Equestrian offers a reliable, hassle-free shopping experience with gear you can trust. Definitely worth checking out whether you’re new to riding or have been in the saddle for years

Reply from Naylors - Cannock
Purchased lovely boots but unfortunately didn’t fit..sent them back just waiting for refund but very good service

Reply from Naylors - Cannock
Helpful Louise the said lady was most informative about sizes and also explained about how the purchase of a bag was also helping charity's 👍

Reply from Naylors - Cannock
Easy to order and reasonably priced. Speedy delivery as well, great fit.

Reply from Naylors - Cannock

Reply from Naylors - Cannock
I still haven’t had my delivery you used Evri and they are shocking. Expensive order needed for a show which has past. Please stop using Evri
I rang naylors and they have refunded me but please stop using Evri

Reply from Naylors - Cannock
Ordered online and received very quickly. Store is very nice too but a bit far for me to travel.

Reply from Naylors - Cannock
Always had excellent service from Naylors. Delivery was very quick & the coat is of good quality at a very good price🙂

Reply from Naylors - Cannock
Hi I’m so glad found this place everything is 10/10 prices and service

Reply from Naylors - Cannock
Came into Naylors to have my daughter fitted for a riding hat. Amelia did the fitting and was great with my daughter and recommended the best hat for her. She also helped us get some new riding boots that suited her better than her old ones. Thank you for the help :D

Reply from Naylors - Cannock
Went in for a body protector, Sue came over straight away and fitted me in ten minutes, she also advised me on how the item should fit and further tips and tricks. Very good service and im glad I have a shop like this to go to for experience and variety. I will be returning to store without doubt.

Reply from Naylors - Cannock
Always get a warm welcome and the staff are helpful and friendly. Nice to have a local country shop. Served by Sue who was lovely and friendly. Very helpful.

Reply from Naylors - Cannock
Sue helped me find the perfect fitting riding boots! Thank you for putting up with us trying on lots of different boots!!
5 * service

Reply from Naylors - Cannock
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