A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping Staff always helpful and pleasant. Stores a... See more
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Location
Switch locationUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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See what reviewers are saying
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... See more
Company replied
I’ve had a great experience shopping with Naylor’s Equestrian, and it’s quickly become a go-to for both riding gear and everyday equestrian wear. The range they offer is impressive—whether you’re a... See more
Company replied
Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... See more
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Company details
About Naylors - Cannock
Written by the company
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareContact info
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, United Kingdom
- 01543 479540
4.9
Excellent
873 reviews
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Amazing service
Outstanding advice from the two ladies tht served me on nutrition and rug sizing..amazing service.
February 14, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave us a review.
We aim to provide excellent customer service, so it is lovely to hear that this was the case on your visit.
We hope we are able to assist you again in the future.
Staff were really helpful and nice and…
Staff were really helpful and nice and had a lovely experience
February 15, 2025
Unprompted review
Reply from Naylors - Cannock
We are happy to hear that our colleagues were helpful and that you had a positive experience during your visit.
We appreciate all reviews and hope to see you in store again soon.
Purchasing riding boots
Kelly was welcoming, informative and gave us guidance on our purchase .
February 11, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave us a lovely review.
Naylors strive to provide excellent customer service and we are happy to hear that Kelly was able to assist you with your purchase.
We hope to see you in store again soon.
Great service today in Cannock store
Great service today in Cannock store. Very helpful and friendly. Made a great purchase with a discount from my blue light card!
February 10, 2025
Unprompted review
Reply from Naylors - Cannock
We are pleased to hear that you received great service on your visit to our Cannock store and that you made use of the Blue Light discount we offer.
We appreciate you taking the time to leave a review and hope we can be of assistance again in the future.
Louise at Naylor's Cannock today served…
Louise at Naylor's Cannock today served me when I went for some Aigle wellingtons. She was really helpful and knowledgeable. I came away really happy with my purchase.
I shall certainly be visiting again.
February 7, 2025
Unprompted review
Reply from Naylors - Cannock
We are pleased to hear that you are happy with your purchase after visiting our Cannock store. Naylors strive to provide great customer care so its great to hear Louise was very helpful and knowledgeable.
We hope to see you again in store soon.
Very helpful in store and always…
Very helpful in store and always approachable
December 28, 2024
Unprompted review
Reply from Naylors - Cannock
We appreciate your kind words. It's wonderful to hear that you found our staff helpful and approachable. We strive to provide excellent customer service and are glad that we were able to meet your expectations.
Absolutely brilliant
Absolutely brilliant. Couldn’t be more helpful, extremely knowledgeable but not patronising! Showed me round the full store, helped with my “shopping list” and just generally so pleasant. Store very well stocked with a full price range of goods.
Parking right outside shop, free . Easy to get to, although be careful of speed cameras. All in all a fantastic morning with some genuinely lovely assistants. Thank you.
I was served by Kelly and she was super.
November 27, 2024
Unprompted review
Reply from Naylors - Cannock
We're so glad to hear you had a fantastic morning with us! It's wonderful to know that Kelly has assisted with your purchases and provided her knowledge to ensure you got the most out of your visit. We strive to provide a positive and enjoyable shopping experience for all our customers. Thank you for your kind words and for taking the time to share your experience. We hope to see you again in the future.
Kelly and holly were fantastic at…
Kelly and holly were fantastic at helping me find the right fit for my boots I wouldn’t go anywhere else!! Thank you so much
November 18, 2024
Unprompted review
Reply from Naylors - Cannock
We are happy to hear that Kelly and Holly were able to assist in finding the right boots for you.
We appreciate you taking the time to leave such a lovely review and hope to see you in store again soon.
Absolute 5 star for Royal Scott…
Absolute 5 star for the Royal Scott horse rugs. Bought my second in store today and I must say I am just overall impressed. Sizing is ver generous both in length and depth of the rug, quality is fantastic and the overall look of the rug is spot on. Lovely little sale on it at the moment too. Have been recommending these to my fellow horse owners too
November 16, 2024
Unprompted review
Reply from Naylors - Cannock
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you are happy with your Royal Scott horse rugs and that you have been recommending them to your fellow horse owners. We appreciate your support and are glad that you found the sizing generous and the quality fantastic.
Great shop
Great shop
I had better deals instore at naylors than I had at your horse and the added bonus of loyalty points winner winner ...
November 9, 2024
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave a review and for sharing your positive experience at our Cannock store. We're glad you found some great deals and we do hope to see you again soon.
Brilliant shop and fantastic staff
Having looked everywhere for an equine shop, we stumbled across Naylors. So glad we did! Pip was absolutely fantastic: she was so patient with our daughter and so thorough in her provision of the correct riding hat to suit her needs. Despite her shift finishing, Pip stayed with us, trying on numerous hats to ensure the right fit. All of the staff were extremely friendly and helpful and we weren’t rushed in any way, despite it being closing time when we left. Highly recommend this shop.
November 2, 2024
Unprompted review
Reply from Naylors - Cannock
We are so pleased to hear about your positive experience at our shop. It's wonderful to know that Pip was able to provide such excellent customer service and ensure your daughter received the riding hat to suit her needs. We strive to create a welcoming and helpful environment for all our customers, and we're delighted that you found our staff to be friendly and accommodating. Thank you for your kind words and for recommending our shop.
Dark shop ..Staff unhelpful ..Lack of…
Dark shop ..Staff unhelpful ..Lack of current products
November 1, 2024
Unprompted review
Reply from Naylors - Cannock
We understand your frustration with your recent experience. We strive to provide a positive shopping environment and we're disappointed to hear that you found our store lacking. We appreciate your feedback and will use it to improve.
Pip was great
Pip was great. Quick yet thorough hat fitting, knowledgable and personable. She had my mum in stitches as we were walking out the door.
Fabulous service, Pip. Thank you!
October 27, 2024
Unprompted review
Reply from Naylors - Cannock
Thank you for your kind words regarding the service you received from Pip at our Cannock store. We aim to provide our customers with an excellent experience and are glad to hear that Pip was able to assist in fitting your hat.
We hope to see you in store again soon.
Vert friendly and helpful memeber of staff.
I needed some supplements and Bev was extremely helpful and knowledgeable on the products, ensuring I chose the most appropriate one. She also advised me on some clothing items and is a very good sales woman!! It's a much better experience when staff are so friendly.
October 27, 2024
Unprompted review
Reply from Naylors - Cannock
We appreciate your kind words about Bev's outstanding service. It's wonderful to hear that she went above and beyond to help you find the right products and provide helpful advice. We strive to create a positive and supportive shopping experience for all our customers.
Really friendly and helpful staff
Really friendly and helpful staff, offered to hold my friends little dog for me while I tried on clothes and then held her for me for ages while I was indecisive about riding tights, trying on one million pairs! 😂 she had a whale of a time destroying a tennis ball with the lovely lady, think it was the highlight of her day!! The lady said it was the highlight of hers too 🥰 made my life so much easier trying clothes on and found a pair of riding tights that matched what I needed :-)
October 26, 2024
Unprompted review
Reply from Naylors - Cannock
We're so happy to hear about your positive experience! It's wonderful that our staff was able to make your shopping trip more enjoyable by taking care of your friend's dog. We appreciate you taking the time to share your experience and look forward to seeing you again in our Cannock Store. Thank you for taking the time to review.
Service staff
Our experience was great in Cannock,went in yesterday to mainly look for a body protector , the staff was limited but worked super hard to get to each customer , Pip really helped me with my fittings and was super helpful as we did struggle to find the right one that fit , got it in the end , secondly Kelly was also brilliant with her great advice with rugs and sizes , super helpful , we are always happy when we leave , great service and great staff couldnt ask for more
October 12, 2024
Unprompted review
Reply from Naylors - Cannock
We're thrilled to hear about your positive experience! It's wonderful to know that our staff went above and beyond to help you find the perfect body protector. Pip and Kelly's dedication to providing excellent customer service is truly appreciated. We're so glad you were happy with your purchase and left feeling satisfied. We do hope you will visit the Cannock store in the future.
Fantastic advice and help from the…
Fantastic advice and help from the staff!
Got lots of time for customers!
Would 100% recommend!
Thank you very much!
October 12, 2024
Unprompted review
Reply from Naylors - Cannock
We're so glad to hear you had a positive experience with our staff. We appreciate your kind words and are thrilled you would recommend us. We hope to see you in Cannock again in the future.
Thank you Kelly for all your help with…
Thank you Kelly for all your help with working out the best feed for my new addition!! Made it all much less stressful and a huge help! Thank you again!! Lovely shopping experience x
October 12, 2024
Unprompted review
Reply from Naylors - Cannock
We're thrilled to hear you had a positive shopping experience! We appreciate your kind words about Kelly's assistance. We strive to provide excellent customer service and are glad we could help make the process less stressful for you and find a feed that fits best to your horses requirements.
Staff are very helpful and friendly
Staff are very helpful and friendly
October 11, 2024
Unprompted review
Reply from Naylors - Cannock
We're so glad to hear you had a positive experience with our staff at our Cannock Store. Their friendliness and helpfulness are important to us.
Made to feel very welcome
Made to feel very welcome, and had lots of help.
Served by kelly
October 11, 2024
Unprompted review
Reply from Naylors - Cannock
We're so glad to hear you had a positive experience. It's wonderful that you felt welcome and received the assistance you needed. We will pass your feedback to Kelly.
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