A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping Staff always helpful and pleasant. Stores a... See more
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Location
Switch locationUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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See what reviewers are saying
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... See more
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I’ve had a great experience shopping with Naylor’s Equestrian, and it’s quickly become a go-to for both riding gear and everyday equestrian wear. The range they offer is impressive—whether you’re a... See more
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Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... See more
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Company details
About Naylors - Cannock
Written by the company
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareContact info
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, United Kingdom
- 01543 479540
4.9
Excellent
873 reviews
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Helpful and knowledgeable staff and…
Helpful and knowledgeable staff and good range of products
June 21, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave a review of your visit to our Cannock store recently. We are super pleased to hear that you are pleased with the range of products available and that our staff have provided a positive experience with their knowledge and assisting you when required.
We do hope to see you in store again in the future.
Reply from Naylors - Cannock
We're glad you found our staff helpful. We appreciate your feedback and look forward to your return!
Came to buy riding boots and was served…
Came to buy riding boots and was served by Kelly who was really helpful advising of suitable styles and makes that would fit me well , a good stock of boots it my size to try on and all staff were really helpful and friendly.
June 7, 2025
Unprompted review
Reply from Naylors - Cannock
Really happy to hear that Kelly has been able to provide valuable advice to assist you in finding boots that would be suitable for you. We appreciate the feedback on the stock at our Cannock store and that the whole team at Cannock have made your visit a welcoming one. We do hope that we can be of assistance in the future.
Brilliant Customer Service
I visit naylors often and everytime I go in it is a lovely experience, the staff are so happy to help. Special thanks for Sue and her help today what a wonderful experience!
May 27, 2025
Unprompted review
Reply from Naylors - Cannock
We appreciate you taking the time to leave your review about your recent visit to our Cannock store. It's great to hear that you have a lovely experience when you visit the store and that Sue was able to help and assist with your purchase.
We do hope we can continue to provide an excellent experience and see you in store again soon.
Kellys advise re laminitis.
Kelly advised me regarding preventing my event horse of 20yrs from developing laminitis. She was extremely empathetic and I felt listened to and that she understood how distressing the situation was. I bought a Greenguage halter and mask.
May 23, 2025
Unprompted review
Reply from Naylors - Cannock
We are pleased to hear of your recent experience within our Cannock Store. We take pride in providing a high level of Customer Care at all times, our staff have a wealth of knowledge which Kelly has shown by listening to your horse's needs and providing you with the advice and support that was required enabling you to purchase the Greenguard Headcollar and Muzzle to assist your horse to prevent a bout of laminitis.
We do hope that we can be of assistance again in the future.
Reply from Naylors - Cannock
Thank you for taking the time to leave a review of your recent visit Cannock store. Within our stand alone stores we currently offer the loyalty stamp scheme and are happy that you have made use of this whilst in store.
We look forward to seeing you again in store.
fabulous service from Amanda and…
fabulous service from Amanda and Amelia, unfortunately no hat sizes in stock but the staff were extremely helpful!
May 18, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave a review about your experience at our Cannock store with Amanda and Amelia. It is great to hear that you found the service to helpful and we look forward to seeing you in store in the future.
Perfectly helpful
Been on a quest to source body protection and visited a couple of other large equestrian stores without success or feeling that the process was a good experience.
Louise got the balance between letting us browse and providing really good advice just right, even though we are very inexperienced senior citizens.
May 10, 2025
Unprompted review
Reply from Naylors - Cannock
We're happy to hear that you felt supported during your search for body protection. We aim to provide a helpful and balanced experience for all customers, regardless of experience level. Thank you for your positive feedback.
Riding hat fitting
Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with different sizes in stock and was able to buy there and then. Professional, friendly advice given by Louise. Blue light discount a bonus.
May 13, 2025
Unprompted review
Reply from Naylors - Cannock
We are happy to hear you were able to successfully purchase a new riding hat with the help and friendly advice from Louise. Thank you for taking the time to leave a review. We hope we can be of help again soon and look forward to your next visit.
Being an Electrician i went in for some…
Being an Electrician i went in for some advice about some horse electric fencing for some stallions we have.
I was lucky to be looked after by kelly, honestly probably one of the most knowledgeable person when it comes to electrical fences, energizers, i have ever come across. She was so helpful, and guided me step by step as to what i would need. Absolutely brilliant customer service, big thank you to kelly.
April 8, 2025
Unprompted review
Reply from Naylors - Cannock
We're thrilled to hear about your positive experience with Kelly. It's wonderful to know that she was able to provide you with the expert advice and guidance you needed for your electric fencing. We strive to offer our customers the best possible service, and we're delighted that Kelly's knowledge and helpfulness made a difference for you.
Amazing service
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing daughter. Nothing was too much trouble and she helped us get well fitting, quality boots at a competitive price.
May 5, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for leaving a review regarding your experience at our Cannock store and Holly, we are pleased to hear of your positive experience and the care that was provided by Holly in assisting you with the purchase of your new riding boots. We hope to see you again in the future.
Had my new riding hat fitted by Amelia…
Had my new riding hat fitted by Amelia who gave excellent advice and remained calm and professional despite my high maintenance toddler and border collie pup being determined to help! Genuine and unpretentious service, I highly recommend 😊
May 3, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for leaving a review on your visit to Cannock, really pleased to hear that Amelia has provided excellent service in fitting a new riding hat for you, with the assistance of your toddler and puppy. We do hope to see you all again in store.
I was looking for a pair of boots which…
I was looking for a pair of boots which I could not see out. Staff member very kindly, looked on the system and found they had some on a recent delivery, so went to the back to have a look for my size which they had.
All staff were very friendly, and the store was tidy
April 28, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave a review about your recent visit to our Cannock store. It is great to hear that staff were able to assist you in finding a suitable pair of boots.
We do hope to see you in store again soon.
Fab experience with Amelia
Fab experience with Amelia at Naylors Cannock. She was very patient with me and I came away with lots of treats! Thanks so much, we will be back soon!
April 26, 2025
Unprompted review
Reply from Naylors - Cannock
It is great to hear that Amelia was able to assist you in store with your purchases. We appreciate you taking the time to leave your review and look forward to seeing you in store in the future.
We popped into Naylors a few days ago
We popped into Naylors a few days ago, Amelia was really helpful and helped us find what we needed :) thankyou Amelia!
April 23, 2025
Unprompted review
Reply from Naylors - Cannock
We appreciate you taking the time to leave us a review about your experience at our Cannock store. It is great to hear that Amelia was helpful in finding what you needed, and we hope that we can be of assistance again soon.
Brilliant store where staff are…
Brilliant store where staff are friendly and helpful. Good range of products and staff always offer advice on the most suitable product without any pressure to buy. Amelia helped us find the right size rug and gave us information on a gel fly repellent instead of the spray we usually buy and it’s worked a lot better.
April 10, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you found our store to be a pleasant shopping experience. We are proud of our staff and their commitment to providing excellent customer service. We are thrilled that Amelia was able to assist you in finding the perfect rug and offer helpful advice on the gel fly repellent. We strive to provide our customers with the best possible service and product recommendations.
We do hope to see you in store again in the future
Absolutely great service today by…Louise
Absolutely great service today by Louise.I
I took my granddaughter in for a body protector and the service was amazing, we were not rushed, it was a long process to get the right one that fitted. We have been to a few other equestrian shops and made to feel like we didn't belong there ,this did not happen at Naylors. Thank you once again for you service.
April 21, 2025
Unprompted review
Reply from Naylors - Cannock
We are so pleased to hear about your positive experience with Louise. It's wonderful to know that you and your granddaughter felt welcome and received the personalised attention you deserved. Our team strives to create an inclusive and welcoming environment for all customers, and we're thrilled that you felt comfortable and supported during your visit.
Thank you for sharing your kind words, and we hope to see you again soon.
Staff were really helpful
Staff were really helpful, needed to return some riding boots which I’d purchased online and choose a pair from the store.
Lovely store to browse around, will definitely be visiting again.
Thank you
March 28, 2025
Unprompted review
Reply from Naylors - Cannock
Really pleased to hear the staff at Cannock have assisted you in returning your online order and selecting a suitable pair of boots to purchase in store.
We do look forward to seeing you again in the future. Thank you for taking the time to leave a review.
Amazing 😊
I turned up with my daughter as basically really desparate to resolve a riding /yard boot issue, the staff listened and did everything to help me resolve my dilemma.
The issue was a riding boot that didn’t work and to me was faulty.
Louise assisted us and was very understanding even though it was complicated she even got another lady involved who was fantastic and they resolved our issue.
So we are now a very happy mom & happier daughter ! We will 100% use Naylors Cannock as they are always helpful and try to help whatever the situation. I think in today’s challenging world it is so reassuring to see customer service is still strong and how important it is … Thankyou to all involved really appreciated your support.
March 27, 2025
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave a review on your recent visit to Cannock we are super pleased to hear that Louise has supported you through and resolved your issue with the purchased riding boots.
We strive to provide a high standard of customer care at all times and we do hope that Naylors can be of assistance again in the future.
Staff are very helpful and a great…
Staff are very helpful and a great variety of stock
February 28, 2025
Unprompted review
Reply from Naylors - Cannock
We are pleased to hear that our colleagues were helpful and that you had a positive experience during your visit to our Cannock store.
We appreciate all reviews and hope to see you in store again soon.
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