Pip was fantastic with her advice when fitting my daughter’s new body protector. Very considerate and thorough - a great experience! Thank you :)
Company replied
Location
Switch locationUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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See what reviewers are saying
A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping Staff always helpful and pleasant. Stores a... See more
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We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... See more
Company replied
Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... See more
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Company details
About Naylors - Cannock
Written by the company
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareContact info
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, United Kingdom
- 01543 479540
4.9
Excellent
878 reviews
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Incredibly helpful staff
Served by Pip, incredibly helpful and had a wealth of knowledge on the items.
September 16, 2023
Unprompted review
Reply from Naylors - Cannock
We are pleased you have had a great experience at Cannock recently and Pip has been able to assist you and provide excellent customer service, we do hope to see you in- store again soon
Lovely staff and lots of stock
September 11, 2023
Unprompted review
Well equipped & great staff
Well equipped & great staff!
Great service from Naomi for a helmet fitting, easy to find & lots of equestrian stock.
September 2, 2023
Unprompted review
Reply from Naylors - Cannock
It is great to hear that your enjoyed your visit to our Cannock store and that Naomi was able to assist you with a hat fitting. Thank you for your review.
Very good customer service
August 23, 2023
Unprompted review
Lovely service with a smile
Lovely service with a smile. Love this shop so much!
August 23, 2023
Unprompted review
Would definitely shop there again
The team was excellent with their advice and such a welcoming atmosphere. The fact that they price matched was brilliant. They had a good selection of stock.
August 19, 2023
Unprompted review
Reply from Naylors - Cannock
Happy to hear you have had such a good visit to our Cannock store, receiving the assistance you required from staff within. We hope you will visit us again in the future.
Sue made our experience in store great
Sue made our experience in store great, she helped my daughter pick the new le mieux set. Love this store
August 12, 2023
Unprompted review
Reply from Naylors - Cannock
Great to see that you have had such a good visit to our Cannock store and Sue was able to provide assistance in choosing the new Le Mieux set with your daughter. Thank you for taking the time to review your visit and we hope to see you again instore in the future.
Super friendly staff
Super friendly staff, helpful and efficient and made sure I got my student discount. Much appreciated.
August 11, 2023
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave a lovely review about your visit to the Cannock store. It is great to hear that the staff in store were able to assist you in the best way possible on your visit. We hope the store can be of excellent service again for any of your future visits.
Patient and professional …
Harriet was so patient and professional when fitting a school cap for my daughter who has sensory issues! It was also her birthday and she was made to feel very special that day!
August 9, 2023
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave such a lovely review about your recent visit to our Cannock store. Its great to hear that Harriet was able to assist your daughter with the hat fitting on her special day and provided such a positive experience for you both. This will be passed on to Harriet and the Cannock team. We hope to see you in store again soon and from the Naylors team Happy Birthday.
Very helpful staff
There was a slight issue with an online order I had and the manager was extremely helpful. A lady named Pip also helped us in store- she was knowledgable and thorough. All the staff were lovely.
August 6, 2023
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave a lovely review regarding the service provided by Pip and the rest of the staff in our Cannock store. It is great to hear that the staff in store were able to assist you with your online order query and advise you in the best way possible. This will be passed on to the store staff, and we hope the store can be of assistance again for any future visits.
Excellent customer service
Excellent customer service! We will be back 😁
August 6, 2023
Unprompted review
Great service staff are always their to…
Great service staff are always their to help
August 3, 2023
Unprompted review
Server was very friendly great help
August 3, 2023
Unprompted review
Excellent service
Excellent service, helped me to find all the rug sizes I needed, even fetched one off display for me!
Will definitely be going back.
August 3, 2023
Unprompted review
Reply from Naylors - Cannock
Thank you for taking the time to leave such a positive review about your visit and experience in our Cannock store. It is great to hear that the staff were able to assist you in finding all the rugs you required. We hope the store can be of excellent service again for your future visits.
Very helpful great service
July 31, 2023
Unprompted review
Very very good service
Very good service. New to horse life and the staff was very helpful with everything we needed
July 30, 2023
Unprompted review
Reply from Naylors - Cannock
Thank you for your review on your recent visit to our Cannock store. It is great that you were able to get all you needed and the store team were able to help you with this. We hope your enjoying horse life look forward to helping again.
My daughter and I visited the Cannock…
My daughter and I visited the Cannock store on Sunday to purchase 2 riding hats. They had a super choice of hats and some with discounts. Amanda was very friendly knowledgable and patient with us. She spent time allowing us to try on various hats to make sure we were happy with our final choices and also she checked the fit was correct. Thank you Amanda & Naylors
July 23, 2023
Unprompted review
Reply from Naylors - Cannock
Super pleased to see you had such a great visit to our Cannock store at the weekend. As Amanda has shown customer service is paramount and providing you with the correct support to find the hat for you and your daughter. Thank you for your review and we do hope to see you again in the future.
Happy and friendly staff
Happy and friendly staff, very helpful and polite
July 20, 2023
Unprompted review
Great hat buying experience
Tash was very patient and knowledgeable whilst fitting my 8 year old's first riding hat. She ensured that the fit was great even though it meant trying on about 8 different hats!
July 8, 2023
Unprompted review
Reply from Naylors - Cannock
We appreciate you taking the time to review your recent experience, we are happy to hear that you have had a successful visit to our Cannock store and received excellent service from Tash to ensure that the correct hat was chosen. We do look forward to being of assistance in the future.
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