We were served today by sue who spent so much time fitting my daughters new hats and boots and making sure everything was perfectly fitted for them and then took the time to advise how to care for the... See more
Company replied
Location
Switch locationUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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See what reviewers are saying
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... See more
Company replied
Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... See more
Company replied
Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with differen... See more
Company replied
Company details
- Equestrian Store
- also in
- Clothing Store
- Horseback Riding Service
- Outdoor Clothing and Equipment Shop
- Pet Store
About Naylors - Cannock
Written by the company
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareContact info
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, United Kingdom
- 01543 479540
4.9
Excellent
883 reviews
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Very very good service
Very good service. New to horse life and the staff was very helpful with everything we needed
July 30, 2023
Unprompted review
Reply from Naylors - Cannock
Thank you for your review on your recent visit to our Cannock store. It is great that you were able to get all you needed and the store team were able to help you with this. We hope your enjoying horse life look forward to helping again.
My daughter and I visited the Cannock…
My daughter and I visited the Cannock store on Sunday to purchase 2 riding hats. They had a super choice of hats and some with discounts. Amanda was very friendly knowledgable and patient with us. She spent time allowing us to try on various hats to make sure we were happy with our final choices and also she checked the fit was correct. Thank you Amanda & Naylors
July 23, 2023
Unprompted review
Reply from Naylors - Cannock
Super pleased to see you had such a great visit to our Cannock store at the weekend. As Amanda has shown customer service is paramount and providing you with the correct support to find the hat for you and your daughter. Thank you for your review and we do hope to see you again in the future.
Happy and friendly staff
Happy and friendly staff, very helpful and polite
July 20, 2023
Unprompted review
Great hat buying experience
Tash was very patient and knowledgeable whilst fitting my 8 year old's first riding hat. She ensured that the fit was great even though it meant trying on about 8 different hats!
July 8, 2023
Unprompted review
Reply from Naylors - Cannock
We appreciate you taking the time to review your recent experience, we are happy to hear that you have had a successful visit to our Cannock store and received excellent service from Tash to ensure that the correct hat was chosen. We do look forward to being of assistance in the future.
You've been extremely helpful
July 6, 2023
Unprompted review
I was served by sue she was very…
I was served by sue she was very helpful thank you
July 5, 2023
Unprompted review
Very good store
Very good store, helpful and friendly staff. Good discount on at the moment
July 4, 2023
Unprompted review
Very helpful and friendly
Asked for some help selecting a body protector and a horse rug.
We were served by Sue. Sue was really helpful. She had the knowledge to help and was extremely pleasant and friendly. Nothing was too much trouble.
Because of the excellent service we will definitely go back to this store and will be asking for Sue.
June 23, 2023
Unprompted review
Brilliant service always go above and…
Brilliant service always go above and beyond
June 21, 2023
Unprompted review
Staff are excellent
Staff are excellent, sue was soo helpful. Thank you
June 21, 2023
Unprompted review
Riding helmet
Went to get my daughter’s first riding helmet. I have no knowledge on equestrian, so Bev was helpful with the fitting and advice!
June 8, 2023
Unprompted review
Helpful staff who helped us with our…
Helpful staff who helped us with our purchases.
We wanted to purchase some items for our horse and the staff were very helpful and answering all our questions.
June 17, 2023
Unprompted review
Really helpful , lovely staff
Really helpful as normal. Lovely friendly staff. Products at sensible prices. Will be back
June 16, 2023
Unprompted review
Lou was great!
Lou was very knowledgeable about all parts of the store and excellent in helping me pick out appropriate safety gear! Thanks to all at the store.
June 16, 2023
Unprompted review
Megan was so helpful
It’s been a long time since I tried to buy myself some long riding boots as I have wide calves so almost always come away disappointed but Megan was super patient and helpful and sorted me out. Came away with a fab pair of long boots. Very happy. Thank you Megan.
June 10, 2023
Unprompted review
Really fast service
Really impressed by Naylors. I ordered some items at 21.40PM Saturday and received them at 15.47 Monday really good service.
June 12, 2023
Unprompted review
Super help and guidance!!
I came in on Saturday for some riding boots for my daughter. Meg helped us, and I ended up also leaving with chaps, Jodphurs, socks and a riding top for myself so she is also a very good sales person as well as super helpful!!
Thank you Meg!!
June 10, 2023
Unprompted review
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