Naylors - Cannock Reviews 

878
TrustScore 5 out of 5

4.9

Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB


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Rated 5 out of 5 stars

Pip was fantastic with her advice when fitting my daughter’s new body protector. Very considerate and thorough - a great experience! Thank you :)

Company replied

Rated 5 out of 5 stars

A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping Staff always helpful and pleasant. Stores a... See more

Company replied

Rated 5 out of 5 stars

We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... See more

Company replied


Company details

  1. Equestrian Store
  2. Clothing Store
  3. Horseback Riding Service
  4. Outdoor Clothing and Equipment Shop
  5. Pet Store

About Naylors - Cannock

Written by the company

Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.

Contact us via Customer Care

Contact info

  • Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, United Kingdom

  • 01543 479540

4.9

Excellent

TrustScore 5 out of 5

878 reviews

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4.9

All reviews

(878)

797 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and friendly

Asked for some help selecting a body protector and a horse rug.
We were served by Sue. Sue was really helpful. She had the knowledge to help and was extremely pleasant and friendly. Nothing was too much trouble.
Because of the excellent service we will definitely go back to this store and will be asking for Sue.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Riding helmet

Went to get my daughter’s first riding helmet. I have no knowledge on equestrian, so Bev was helpful with the fitting and advice!

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Lou was great!

Lou was very knowledgeable about all parts of the store and excellent in helping me pick out appropriate safety gear! Thanks to all at the store.

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Megan was so helpful

It’s been a long time since I tried to buy myself some long riding boots as I have wide calves so almost always come away disappointed but Megan was super patient and helpful and sorted me out. Came away with a fab pair of long boots. Very happy. Thank you Megan.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Super help and guidance!!

I came in on Saturday for some riding boots for my daughter. Meg helped us, and I ended up also leaving with chaps, Jodphurs, socks and a riding top for myself so she is also a very good sales person as well as super helpful!!

Thank you Meg!!

June 10, 2023
Unprompted review

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