An email enquiry was answered promptly and efficiently. The order was dispatched and delivered very quickly.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
High quality, great appearance, and perhaps even best of all, no more muddy cat paw prints all over the (cream coloured) kitchen tiles - and no more of our own footprints when coming in from the garde... See more
Company replied
I ordered an Aquasorb mat from NBB Matting, and it's been decent overall. It's our fourth mat from them, and while the quality is generally good, the experience was a mix. The mat certainly helps with... See more
Company replied
Whilst trawling through the internet to source a few mats for our Care Home, I stumbled across NBB Matting. I was impressed with the wide range on offer that suits the needs of our Business. The pric... See more
Company replied
Company details
About NBB Matting
Written by the company
NBB Matting
Written by the company
- The UK's Largest Matting Specialists
- NBB Matting provides a cost effective solution with a portfolio that offers 100's of different mats to suit all your internal and external needs. These flooring products are specially designed to maintain a safe and clean environment.
FREE Delivery on ALL orders!
All stocked item orders received before 4:30pm will be despatched within 1 - 2 working days
Carriage is FREE for orders over £15 to UK mainland only. Orders under £15 will be charged £3.95 to UK mainland. If you are purchasing from outside the UK mainland please call our friendly sales team on 0800 1777 052 for prices and timing to other destinations.
Contact info
Sterte Road 145, BH15 2AF, Poole, United Kingdom
- 0800 1777 052
- sales@nbbmatting.co.uk
- nbbmatting.co.uk
4.5
Excellent
74 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Whole process was a doddle
Very simple process. Good website so i could select exactly what i wanted. Ordering and billing process was a doddle. Came two days later.
Whats not to like.
January 24, 2020
Unprompted review
Reply from NBB Matting
This is great to hear John! We're so pleased you are happy with your order & hope to see you again.
Kind Regards,
NBBMatting Customer Service Team
Reply from NBB Matting
Great to hear! Thanks so much for taking the time to review us 5 stars.
Kind Regards,
NBBMatting Customer Service Team
Excellent door mat
Excellent door mat. Promptly delivered. As described
January 15, 2020
Unprompted review
Reply from NBB Matting
We're so pleased you are happy with your mat Annie. Thanks so much for taking the time to review us!
Kind Regards,
NBBMatting Customer Service Team
Highly recommended.
Really good quality product with super speedy delivery.
January 9, 2020
Unprompted review
Reply from NBB Matting
Thanks a lot for your feedback Mrs Palmer. It's always great to hear from a happy customer.
Kind Regards,
NBBMatting Customer Service Team
1st class service
Order was what was described. Came very promptly no fuss. 1st class service.
December 9, 2019
Unprompted review
Reply from NBB Matting
Great to hear Richard. Thank you so much for taking the time to review us.
Kind Regards,
NBBMatting Customer Service Team
Great Service
Great Service
I ordered for the first time, the layout was easy to understand and I ordered without any problems. The delivery was very quick and I received my item the following day. Once received I was emailed the necessary paperwork. Very quick efficient service, The mat was just what we required at a great price. I would definitely order from them again.
October 31, 2019
Unprompted review
Reply from NBB Matting
Fantastic to hear Tracey! We are so pleased you are happy with your mat and we look forward to your next order. Thanks for the 5 stars!
Kind Regards,
NBBMatting Customer Service Team
Quality product
Quality product, fast delivery and easy transaction.
October 19, 2019
Unprompted review
Reply from NBB Matting
Thanks so much for the 5 star review Dale. We really appreciate it.
Kind Regards,
NBBMatting Customer Service Team
Best Mats and quick delivery
We now have 3 water guzzler Mats. They are the best mats I've ever had, brilliant at combatting water on shoes and boots, easy to hoover and they look great. If you have a nice house, you need these mats.. . . .
October 9, 2019
Unprompted review
Reply from NBB Matting
We are so pleased you are happy with your guzzler mats, we think they are excellent too! Thanks so much for taking the time to leave us a great review, we really appreciate it.
Kind Regards,
NBBMatting Customer Service Team
Excellent
Excellent, very quick service and just the matting we were looking for
August 19, 2019
Unprompted review
Reply from NBB Matting
Thank you for giving us 5 stars Tony. We really appreciate it.
Kind Regards,
NBBMatting Customer Service Team
Excellent Service!
July 1, 2019
Unprompted review
Reply from NBB Matting
We pride ourselves in our customer service so thank you for your 5 star review.
Kind Regards,
NBBMatting Customer Service Team
Although stated on website that there…Ten day lead time excessive
Although stated on website that there was a ten day lead time for product, I personally think this is a bit excessive
June 18, 2019
Unprompted review
Reply from NBB Matting
Thank you for your feedback Sam. Occasionally our lead time is longer than usual if we have low stock, we endeavour to be fully stocked so this isn't a common issue.
Thank you for your review.
Kind Regards,
NBBMatting Customer Service Team
Very happy with my mat
Very happy with my mat, just what I wanted and expected, happy customer!
May 2, 2019
Unprompted review
Reply from NBB Matting
Thank you for your feedback Hannah. We're so pleased you are happy with your mat.
Kind Regards,
NBBMatting Customer Service Team
Excellent quality product extremely…
Excellent quality product extremely easy to navigate website and place order. Mobile messaging at each stage ,order delivered quickly and in adequate packaging with invoice received immediately via email after the items had been received.
Would highly recommend this company for corporate and domestic ordering.
April 23, 2019
Unprompted review
Reply from NBB Matting
Good afternoon, many thanks for your 5 star review, we are delighted to see our customer is very happy with our high quality products and overall excellent service. Hope to hear from you again.
Kind Regards,
NBBMatting Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.