Piers was amazing, helpful, friendly and very knowledgeable. I didnt feel pressured and I liked the fact he answered questions and then paused allowing me to lead the conversation rather than over s... See more
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The assistant, Paul, was extremely helpful when l entered the Cardiff store, and enquired about dining chairs. He showed me the range, and commented about the various styles that were available. What... See more
Company replied
We had a great experience at NCF Living Cardiff. Piers was extremely helpful and informative throughout, making the whole process easy and enjoyable. The sofa is lovely and we’re really pleased with i... See more
Chelsea D at the Cardiff branch was friendly and very helpful in assisting us with our selection of lounge suite and material. She went out of her way to explain the options available for configurat... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Cardiff
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company

- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
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Contact info
Newport Road 455, CF24 1RQ, Cardiff, Wales, United Kingdom
- 0121 356 5698
Replied to 99% of negative reviews
Typically replies within 48 hours
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NCF Cardiff
Josh tailored out experience very well, he was very patient and he listened to everything we needed, great asset to the company.

Reply from NCF LIVING - Cardiff
Josh NCF
Josh was very welcoming and very knowledgeable, he listened to use and recommended products we liked, definitely will be returning to order the sofas

Reply from NCF LIVING - Cardiff
Joss was very helpful and informative…
Joss was very helpful and informative about the products

Reply from NCF LIVING - Cardiff
Sulieman was amazing thank you for our…
Sulieman was amazing thank you for our Sofa. Great customer service from Sulieman

Reply from NCF LIVING - Cardiff
Sul was so helpful today with the…
Sul was so helpful today with the purchase of our new sofa, I would highly recommend.

Reply from NCF LIVING - Cardiff

Reply from NCF LIVING - Cardiff
Great customer service l
We went to visit your Cardiff store this morning and had a lovely greeting from Josh and he kindly helped me choose a perfect table and chairs. He was very helpful and supportive with my purchase spent time and patience throughout my time at your store. Thank you very much and I’m looking forward to receiving my dining set.

Reply from NCF LIVING - Cardiff
Excellent customer service
Sule is very knowledgeable, he is an asset to ncf and provided excellent customer service.

Reply from NCF LIVING - Cardiff

Reply from NCF LIVING - Cardiff
Very friendly staff
Very friendly staff! Made me feel at ease and comfortable to wander around and try out the sofas without feeling on tenterhooks, like they were ready to pounce!
Sul particularly was great, thank you!

Reply from NCF LIVING - Cardiff
Abbie at Cardiff NCF branch was great…
Abbie at Cardiff NCF branch was great and very helpful today
Thank you so much Abbie

Reply from NCF LIVING - Cardiff
Abbie in Cardiff was a great help
Abbie in Cardiff was a great help. She is fantastic

Reply from NCF LIVING - Cardiff
Sul was a Great help
Sul was a Great help. Was really helpful with options but not too pushy.

Reply from NCF LIVING - Cardiff

Reply from NCF LIVING - Cardiff

Reply from NCF LIVING - Cardiff
Solomon was very helpful and friendly
Solomon was very helpful and friendly , will return again for some other pieces we fancied

Reply from NCF LIVING - Cardiff
Josh was very helpful to us for picking…
Josh was very helpful to us for picking out a sofa bed. Friendly service 😀

Reply from NCF LIVING - Cardiff
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