Big shout out to David at Derby who has helped me and my family find out perfect new sofa's at a very good price, He has been friendly,helpful professional and a absolutely pleasure to deal with
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Jess at Derby was so helpful, went through all of our options and suggested ideas to help us get just what we wanted. Fantastic friendly service!
Visited the Derby store to purchase a new mattress and was helped by Zaf who I can't praise enough. Zaf was really friendly, helpful and patiently answered all my questions with honesty to help me pur... See more
Company replied
Visited Derby store today, spoke to Zaf who was extremely helpful, very knowledgeable about the products/services. Excellent customer service. Definitely recommend. Thank you Zaf.
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Derby
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Meteor Centre, Mansfield Road, DE21 4SY, Derby, United Kingdom
- 0121 356 5698
4.7
Excellent
528 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited Derby store today
Visited Derby store today, spoke to Zaf who was extremely helpful, very knowledgeable about the products/services. Excellent customer service. Definitely recommend. Thank you Zaf.
May 4, 2026
Unprompted review
Paige was brilliant very quick sale
Paige was brilliant very quick sale
Knew what she was talking about
Will be coming back again for sure
May 4, 2026
Unprompted review
Fantastic service!
Jess at Derby was so helpful, went through all of our options and suggested ideas to help us get just what we wanted. Fantastic friendly service!
May 4, 2026
Unprompted review
ZAF AT DERBY WAS BRILLIANT
May 3, 2026
Unprompted review
David at Derby was very welcoming and…
David at Derby was very welcoming and took the time to explain the product and listened to our questions. Would definitely recommend.
May 3, 2026
Unprompted review
Jess at derby was amazing she got us a…
Jess at derby was amazing she got us a great deal and was very happy with our deal
May 3, 2026
Unprompted review
Fantastic service from David at derby
May 3, 2026
Unprompted review
Zaf at Derby was brilliant
May 2, 2026
Unprompted review
Paige was very professional and…
Paige was very professional and helpful. Took time to explain things properly and I never felt rushed.
Excellent service.
May 2, 2026
Unprompted review
Big shout out to David at Derby who has…
Big shout out to David at Derby who has helped me and my family find out perfect new sofa's at a very good price,
He has been friendly,helpful professional and a absolutely pleasure to deal with
May 2, 2026
Unprompted review
David at Derby made sofa purchasing…
David at Derby made sofa purchasing extremely easy. All done and arranged in under 30 minutes. Would highly recommend to others.
May 2, 2026
Unprompted review
Paige at the Derby store was very friendly
Paige at the Derby store was very friendly, helpful and very efficient. No hard sell in this shop unlike other sofa shops we went to. Very good service and very quick too. Would recommend to anyone.
May 1, 2026
Unprompted review
Paige helped us in store today left us…
Paige helped us in store today left us till we was ready,was really helpful and gave us a demonstration of the ottoman bed.we always purchase furniture from here!thankyou!
May 1, 2026
Unprompted review
Met Zaf in the derby store
Met Zaf in the derby store. Was welcoming and knew what he was talking about. Recommend seeing him if you are thinking if buying from here.
April 27, 2026
Unprompted review
Reply from NCF LIVING - Derby
Thank you for the delightful recommendation, Adeel.
Many thanks,
NCF Living, Marketing Team
Visited Derby store
Visited Derby store, spoke to Jess. She was really lovely, friendly and helpful. Spotted which chair was a better fit for longer legs. Thank you!
April 30, 2026
Unprompted review
Reply from NCF LIVING - Derby
Thank you for taking the time to leave a lovely review, Alison.
Many thanks,
NCF Living, Marketing Team
Visited Derby store
Visited Derby store. Jess was very friendly and helpful
April 30, 2026
Unprompted review
Reply from NCF LIVING - Derby
We'll be sure to tell her you said so, John and Alison!
Many thanks,
NCF Living, Marketing Team
“Great service and high-quality…
“Great service and high-quality furniture. The staff is very friendly and helpful—especially Zafar in derby store who made the whole experience smooth and enjoyable. Highly recommended!”
April 29, 2026
Unprompted review
Reply from NCF LIVING - Derby
We're grateful for you taking the time to write such lovely feedback, Irfan.
Many thanks,
NCF Living, Marketing Team
Excellent service from Zaf who went the…
Excellent service from Zaf who went the extra mile when I visited with my partner. He gave us genuine advice and saved us a lot of money.
April 25, 2026
Unprompted review
Reply from NCF LIVING - Derby
We're very glad to hear that Zaf was so helpful during your visit to our Derby store, Zaki.
Many thanks,
NCF Living, Marketing Team
Zaf at Derby was really welcoming and…
Zaf at Derby was really welcoming and helpful when I purchased a new dining table!!!
April 29, 2026
Unprompted review
Reply from NCF LIVING - Derby
We wish you all the best with your new dining table, Aisha.
Many thanks,
NCF Living, Marketing Team
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