Donald@ NCF Perry Barr went above and beyond to help us find the right product for us. We told him what we needed from a sofa and he suggested several options that might work and answered all of our q... See more
Company replied
Perry Barr Retail Park, 2-6 Kingstanding Road, B44 8AA Birmingham, GB
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Donald@ NCF Perry Barr went above and beyond to help us find the right product for us. We told him what we needed from a sofa and he suggested several options that might work and answered all of our q... See more
Company replied
Well done for Natasha atPerry Barr she was Excellent in her presentation and well versed in the knowledge of the bed frame and required mattress I need, very well mannered and polite gave me time to... See more
Company replied
lasantha was very professional and caring in giving advice and was bot a pushy seller but soneone who listened to us and gave us time to think and ensure we were making the right choice. An excelle... See more
Company replied
Donald @ncf Perry Barr , was very helpful, he helped us find the perfect sofa that we wanted. Customer service was excellent, we were really happy and got what we wanted
Company replied
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

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Perry Barr Retail Park, 2-6 Kingstanding Road, B44 8AA, Birmingham, United Kingdom
Replied to 96% of negative reviews
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We were served by Lasantha and he was very friendly and helpful in selecting a great sofa bed.

Reply from NCF LIVING - Perry Barr
Lasantha was amazing in serving us in selecting our mattresses and bed thanks

Reply from NCF LIVING - Perry Barr
Donald at Perry barr ncf helped us in choosing our furniture and was very helpful

Reply from NCF LIVING - Perry Barr
Donald met us at NCF Perry Barr, 20 minutes before closing and managed to find us the sofa we wanted all before closing.
Really helpful and informative.

Reply from NCF LIVING - Perry Barr
Great Customer service from all staff at the NCF Perry Barr branch. Special mention to Holly who was particularly helpful.

Reply from NCF LIVING - Perry Barr
Natasha made our experience at NCF extremely easy and stress-free. She was professional, supportive, and always happy to help with any questions we had. Her communication was excellent throughout, and she made the whole process feel smooth and straightforward. We’re so grateful for all of her help and would highly recommend NCF because of her and the quality of the products.

Reply from NCF LIVING - Perry Barr
Hollie gave excellent service, very helpful with any questions & went all out to get me really good deal.

Reply from NCF LIVING - Perry Barr
Donald at NCF Perry Barr
Very helpful and friendly went the extra mile to sort things for me!!!!

Reply from NCF LIVING - Perry Barr
Donald at NCS Perry Barr, very helpful and not pressure selling

Reply from NCF LIVING - Perry Barr
Darius was helpful and knowledgable. All questions answered straight away. Would recommend. Will be returning.

Reply from NCF LIVING - Perry Barr
I went Perry bar I was greeted by Una she was amazing very helpful offered
alternatives and really knew her product highly recommend but I am a returning customer over several years

Reply from NCF LIVING - Perry Barr
Went into ncf perry barr was served by Donald who was very patient and walked us through our purchase

Reply from NCF LIVING - Perry Barr
Hollieh was very patient and asked us what we were looking for and showed us exactly what we wanted. She explained everything in detail and made the purchase easy and seamless.

Reply from NCF LIVING - Perry Barr
Thanks to Natasha P who supported us with our order in the perry barr store. She was lovely! Very funny and personable. She listened to what we wanted and was able to find the right beds and sofa of which we absolutely loved. She is a Gem! And a credit to the company

Reply from NCF LIVING - Perry Barr
I want to thank Natasha from perry barr beds. She was amazing, confident, informative and i was able to buy my wardrobe, bed side tables and chest draws. Great customer service. Thank you

Reply from NCF LIVING - Perry Barr
lasantha was very professional and caring in giving advice and was bot a pushy seller but soneone who listened to us and gave us time to think and ensure we were making the right choice.
An excellent sales consultant who ensures customers are happy. and fully confident. he showed us different ranges but stuck to our brief.

Reply from NCF LIVING - Perry Barr
Lovely member of staff helped us, Yuna was her name. Service was great, thank you.

Reply from NCF LIVING - Perry Barr
Holly was welcoming from start to finish. She was really helpful knew exactly what was required understood my needs. Rarely do you see sales person these days who fully knows their products and understands the customers needs. It was quick, efficient and fun! Thanks Holly 🙌

Reply from NCF LIVING - Perry Barr
Natasha was brilliant, very caring and attentive. Incredibly knowledgeable and was able to advise which mattresses were best for my back given I have arthritis.

Reply from NCF LIVING - Perry Barr
Nicely laid out store, Natasha was super friendly and helped us choose the right bed.

Reply from NCF LIVING - Perry Barr
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