NCF LIVING - Perry Barr Reviews 475

TrustScore 5 out of 5

4.8

Perry Barr Retail Park, 2-6 Kingstanding Road, B44 8AA Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Donald@ NCF Perry Barr went above and beyond to help us find the right product for us. We told him what we needed from a sofa and he suggested several options that might work and answered all of our q... See more

Company replied

Rated 5 out of 5 stars

Well done for Natasha atPerry Barr she was Excellent in her presentation and well versed in the knowledge of the bed frame and required mattress I need, very well mannered and polite gave me time to... See more

Company replied

Rated 5 out of 5 stars

lasantha was very professional and caring in giving advice and was bot a pushy seller but soneone who listened to us and gave us time to think and ensure we were making the right choice. An excelle... See more

Company replied

Rated 5 out of 5 stars

Donald @ncf Perry Barr , was very helpful, he helped us find the perfect sofa that we wanted. Customer service was excellent, we were really happy and got what we wanted

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Mattress Store

About NCF LIVING - Perry Barr

Written by the company

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Written by the company

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Contact info

  • Perry Barr Retail Park, 2-6 Kingstanding Road, B44 8AA, Birmingham, United Kingdom

  • 0121 356 5698

4.8

Excellent

TrustScore 5 out of 5

475 reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We were served by Lasantha and he was…

We were served by Lasantha and he was very friendly and helpful in selecting a great sofa bed.

May 14, 2026
Unprompted review
NCF LIVING - Perry Barr logo

Reply from NCF LIVING - Perry Barr

We're pleased that Lasantha provided such wonderful assistance, Rani.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Lasantha was amazing in serving us in…

Lasantha was amazing in serving us in selecting our mattresses and bed thanks

May 13, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We're pleased that you were able to find what you were looking for, Mohammed.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Donald at Perry barr ncf helped us in…

Donald at Perry barr ncf helped us in choosing our furniture and was very helpful

May 13, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We appreciate your excellent feedback and are happy to hear that Donald provided great service.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Donald met us at NCF Perry Barr

Donald met us at NCF Perry Barr, 20 minutes before closing and managed to find us the sofa we wanted all before closing.
Really helpful and informative.

May 11, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We wish you all the best with your new sofa, Megan, and will be sure to pass the feedback along to Donald.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great Customer service from all staff..

Great Customer service from all staff at the NCF Perry Barr branch. Special mention to Holly who was particularly helpful.

May 10, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We're happy to hear that you enjoyed your experience with Hollie's help, Adil.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Natasha made our experience at NCF…

Natasha made our experience at NCF extremely easy and stress-free. She was professional, supportive, and always happy to help with any questions we had. Her communication was excellent throughout, and she made the whole process feel smooth and straightforward. We’re so grateful for all of her help and would highly recommend NCF because of her and the quality of the products.

May 9, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We appreciate you taking the time to provide such detailed feedback and an excellent recommendation, Brooke.

Many thanks,
NCF Living, Marketing Team

Rated 4 out of 5 stars

Hollie gave excellent service

Hollie gave excellent service, very helpful with any questions & went all out to get me really good deal.

May 9, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We'll be sure to pass along the charming feedback to Hollie, Feroz.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Donald at NCF Perry Barr

Donald at NCF Perry Barr

Very helpful and friendly went the extra mile to sort things for me!!!!

May 8, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

It's a pleasure to hear that, Dawn! Thank you for taking the time to provide a review.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Donald at NCS Perry Barr

Donald at NCS Perry Barr, very helpful and not pressure selling

May 7, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We're grateful for the feedback, Mr Jones.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Darius was helpful and knowledgable

Darius was helpful and knowledgable. All questions answered straight away. Would recommend. Will be returning.

May 6, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

Thank you for the kind recommendation and we hope to see you again soon, Beth!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

I went Perry bar I was greeted by Una…

I went Perry bar I was greeted by Una she was amazing very helpful offered
alternatives and really knew her product highly recommend but I am a returning customer over several years

May 6, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

Thank you for your continued support and for the wonderful feedback about your time with Una, Faye!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Went into ncf perry barr was served by…

Went into ncf perry barr was served by Donald who was very patient and walked us through our purchase

May 4, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

That's wonderful to hear, Tiamiyu - thank you for the kind feedback.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Hollieh was very patient and asked us…

Hollieh was very patient and asked us what we were looking for and showed us exactly what we wanted. She explained everything in detail and made the purchase easy and seamless.

May 4, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We're very happy to hear that Hollie made your visit so enjoyable, Mohammad.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Thanks to Natasha P who supported us…

Thanks to Natasha P who supported us with our order in the perry barr store. She was lovely! Very funny and personable. She listened to what we wanted and was able to find the right beds and sofa of which we absolutely loved. She is a Gem! And a credit to the company

May 4, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

Thank you for taking the time to write such a wonderful review - we'll be sure to pass along the feedback to Natasha.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great customer service from Natasha perry barr beds

I want to thank Natasha from perry barr beds. She was amazing, confident, informative and i was able to buy my wardrobe, bed side tables and chest draws. Great customer service. Thank you

May 4, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

Thank you for taking the time to leave such a lovely review, Chaneil. We hope that you enjoy your new wardrobe, side tables and drawers!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

lasantha was very professional and…

lasantha was very professional and caring in giving advice and was bot a pushy seller but soneone who listened to us and gave us time to think and ensure we were making the right choice.

An excellent sales consultant who ensures customers are happy. and fully confident. he showed us different ranges but stuck to our brief.

May 4, 2026
Unprompted review
NCF LIVING - Perry Barr logo

Reply from NCF LIVING - Perry Barr

We're grateful for your detailed feedback, Siad! We'll be sure to pass the compliments along to Lasantha.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Lovely member of staff helped us

Lovely member of staff helped us, Yuna was her name. Service was great, thank you.

May 4, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We're glad you thought so, Amy!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Holly was welcoming from start to…

Holly was welcoming from start to finish. She was really helpful knew exactly what was required understood my needs. Rarely do you see sales person these days who fully knows their products and understands the customers needs. It was quick, efficient and fun! Thanks Holly 🙌

May 3, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We're grateful to receive such a delightful review of your time with Hollie, Sajad! We'll be sure to pass along the kind words.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Natasha was brilliant

Natasha was brilliant, very caring and attentive. Incredibly knowledgeable and was able to advise which mattresses were best for my back given I have arthritis.

May 3, 2026
Unprompted review
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Reply from NCF LIVING - Perry Barr

We appreciate you taking the time to review your experience with us, Zaheer.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Nicely laid out store

Nicely laid out store, Natasha was super friendly and helped us choose the right bed.

May 3, 2026
Unprompted review
NCF LIVING - Perry Barr logo

Reply from NCF LIVING - Perry Barr

We hope that you enjoy your new bed, Ben!

Many thanks,
NCF Living, Marketing Team

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